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Crowne Plaza Hotel San Diego - Mission Valley

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#167 of 283 Hotels in San Diego
GreenLeadersPlatinum level
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Crowne Plaza Hotel San Diego - Mission Valley
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891 Reviews from our TripAdvisor Community

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Showing 836: English reviews
Columbus, Ohio
Reviewed 5 days ago NEW

Stayed here for a wedding at nearby USD. My room was comfortable and it was nice to have a fridge and microwave as well as coffee service. The place is a bit dated and could use some freshening up. The hot tub was large and nice. The restaurants were good but pricey. I did not make use of the wifi...

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Helpful?
Thank kgilbert78
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear kgilbert78, Thank you for your 4 star review of our hotel! I am pleased to hear you enjoyed your stay with us. We have an exciting future ahead of us as the overall guest experience will be improved. Stay tuned for more information. We hope to see you again! Sunny Regards, Daniel M.

New Egypt, New Jersey
Reviewed 3 weeks ago

the place is very dated. Staff is nice. The scenery is nice. However the place needs to be painted and cleaned. some of the people I was with called it Motel 3 1/2 just not impressed with the place. only thing was the staff being very helpful

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Helpful?
Thank jbaber
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear jbaber, Thank you for your review of our hotel. I am sorry the condition of the hotel did not meet your expectations. I We appreciate your kind words about the hotel staff being very helpful. We do have a bright future ahead of us and hope to give us another opportunity in the future. Sunny Regards, Daniel M. Front...

New York City, New York
Reviewed 3 weeks ago

The good side - Pool is amazing, quite hotel, well located. The bad side - Service is as bad as you can get. Employees are not smiling, a bit rude and the room cleanliness is bad. Dusty in some spots, Wiring of TV is all over thrown below the work desk. Just don't expect to get any kind of service...

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Helpful?
Thank zazon123
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear zazon123, Thank you for your review of our hotel. I am sorry that your experience with the hotel staff was not a pleasant one. I would like to hear more about your stay in greater detail and would appreciate if you contact me directly dmiranda@cp-sandiego.com. Please accept our sincere apology for your hotel experience. I look forward hearing from...

Delray Beach, Florida
Reviewed 4 weeks ago via mobile

Rooms are far from front of hotel. I think it was a motel years ago. Grounds need to be kept better. Bed was fairly comfortable. Again it reminded me of an old motel Not too far from trolley. But not walkable. Would not stay there again.

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Helpful?
1Thank susandelray
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear susandelray, Thank you for your review of our hotel! I am sorry that the hotel did not meet your expectations. We value your feedback as we are continuing to improve our overall guest experience with a bright future ahead of us! We hope you give us another opportunity in the near future. Sunny Regards, Daniel M.

San Diego, California
Reviewed 27 October 2016

2 day conference was the reason; a cleaner, more well kept room will be hard to find for the price; add that to a courtyard and beyond view of tropical trees, etc and you have an ideal room, for a conference. You may well decide to skip the restaurant and bar offerings for a foray to Old Town for a...

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Helpful?
Thank consolef
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear consolef, Thank you for your review of our hotel. We appreciate mentioning the hotel amenities and the local area spots where our courtesy hotel shuttle offers. I hope you enjoyed yourself during the conference and hope to see you again. Sunny Regards, Daniel M.

Reviewed 26 October 2016 via mobile

Business area had new style printer large screens on the computers. The internet was a moderate speed. The room was nice a very clean great job house keeping. The balcony had an amazing view over the golf course room 1446. Nice staff very relaxing place hot tub was nice and hotel strong bubble jets. I loved the bed it was...

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Helpful?
Thank Daniel M
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Daniel M, Thank you for your 4 star review of our hotel! I am pleased to hear you enjoyed our hotel amenities during your business travels. We appreciate your recommendation to others to stay with us. To those reading this review I did not post this review as it seems we might share the same name... Once again Daniel...

Denver, Colorado
Reviewed 24 October 2016

I was a Guest at the Crowne Plaza Hotel, together with my family. First, I was impressed that the Hotel offered Bed and breakfast and was very much impressed by an employee that took care of my family during the breakfast (Jose Carlos). He was very professional, fast, and really made us feel at home. We will definitely come back...

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Helpful?
Thank Kambundo
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Kambundo, Thank you for your 5 star review of our hotel! We appreciate the kind words about Jose Carlos, he appreciates your recognition. We look forward to your next visit! Sunny Regards, Daniel M. Front Office Manager

Reviewed 23 October 2016 via mobile

The food was tasty and plentiful, but it was our server, Jose Carlos who made the already ample breakfast buffet even more enjoyable. A charmer and a real pro! The whole Islands staff were superb! The courtyard rooms suffer somewhat from all night echos of guests coming and going. Pool and spa were very nice. Front desk staff were also...

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Helpful?
Thank John O
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear John O, Thank you for your 5 star review of our hotel! I am delighted to hear you had a pleasant encounter with Jose Carlos, he is definitely always eager to make a guest happy. We appreciate your kind words and we will definitely recognize the staff. We hope to see you again soon! Sunny Regards, Daniel M. Front...

Los Angeles, California
Reviewed 18 October 2016

You can this hotel doesn't care about their customers, when they don't allow to sleep in without waking you up. Plus they don't care about your security, no security guard, safes can only fit a matchbox

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Helpful?
1Thank jessiecatello
IHGService, Guest Relations Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear jessiecatello, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, please accept our sincere apologies if your stay was negatively affected by the housekeeping which...

Garden Grove, California
Reviewed 17 October 2016

Our group had a great time at the Crowne Plaza Hotel in San Diego. Our meeting rooms met our needs perfectly. We used about 5 of the conference rooms in different ways. They were very flexible. Our buffet dinner on the lawn was quite nice. The food was good- and they tried to keep up with our appetites! Coffee ended...

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Helpful?
Thank KSD17
Guest S, Front Office Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear KSD17, Thank you for your 4 star review of our hotel! I am delighted to hear your conference went well from your meeting rooms to your guest rooms. We hope to have the opportunity to host your next group function again. Sunny Regards, Daniel M. Front Office Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Diego Hotel Offers a Tropical Oasis Welcome to the San Diego Crowne Plaza Hotel located in the heart of Mission Valley. Our affordable luxury hotel is just minutes from the San Diego International Airport (SAN)and near many of Southern California's most popular attractions. Families lodging at our choice San Diego hotel can enjoy convenient access to many of California's best attractions, including the world-renowned San Diego Zoo, Balboa Park, Sea World and the gorgeous Pacific Ocean beaches. Our upscale hotel in San Diego, CA provides business travelers with quick access to many area businesses, such as the San Diego University of Integrative Studies, the University of San Diego, the UCSD Medical Center and the Scripps Mercy Hospital. Guests lodging at our luxurious San Diego accommodations can take advantage of our hotel's premium meeting facilities. With 26,000 square feet of flexible meeting space, endless room style arrangements and catering services available, our San Diego hotel can accommodate meetings and events of all sizes and types. During your stay at our hotel near the San Diego Zoo, you can relax in a tropical paradise. Lounge by the outdoor pool while listening to the soothing sounds of the outdoor waterfall, or enjoy fresh sushi at the Islands Sushi & Pupu Bar. Book your reservation today and see why our Crowne Plaza is among the finest San Diego hotels. ... more   less 

Additional Information about Crowne Plaza Hotel San Diego - Mission Valley

Address: 2270 Hotel Cir N, San Diego, CA 92108-2810 (Formerly "Red Lion Hanalei Hotel")
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range: RM493 - RM978 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel San Diego - Mission Valley 3.5*
Number of rooms: 417
Reservation Options:
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Also Known As:
Crowne Plaza San Diego
Crowne Plaza Mission Valley
Hotel Style:
#4 Green Hotel in San Diego
#27 Spa Hotel in San Diego
#89 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel San Diego - Mission Valley staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel San Diego - Mission Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try the quiet zone”
 of 5 bubbles jbaber, 15 Nov 2016 | Read review
“pool view hotels are nice”
 of 5 bubbles zazon123, 10 Nov 2016 | Read review
“Ask for a higher floor.”
 of 5 bubbles consolef, 26 Oct 2016 | Read review
“Higher floors are better”
 of 5 bubbles Kambundo, 23 Oct 2016 | Read review
“not in the back creepy building”
 of 5 bubbles jessiecatello, 18 Oct 2016 | Read review
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