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Holiday Inn Express San Diego N - Rancho Bernardo

Traveller (50)
Room & Suite (35)
Pool & Beach (6)
GreenLeaders Bronze level
The Holiday Inn San Diego-Rancho Bernardo is nestled in a beautiful valley surrounded by majestic hills, and is recognized for its golf courses and wineries.Rooms available for local tournaments: San Diego Open, NJB Tournament, PQ Premier, Triple Crown, & Hotspurs.The hotel offers many amenities for the business and vacation traveler at affordable prices. Our exclusively designed rooms and facilities include a host of functional features: convenient location, spacious and business-friendly guest rooms, free wireless high-speed Internet, complimentary hotel shuttle to offices within 5 miles Mon-Fri, complimentary business center services, full service Elephant Bar & Restaurant and Lounge, room service, hot breakfast buffet daily, complimentary parking, complimentary fitness center, same day valet/laundry service, outdoor heated pool and spa, in room coffee makers, two-line phones, large work stations, refrigerators and microwaves in all rooms. We are the closest full service hotel to the San Diego Wild Animal Park in the area. Local companies include: Hewlett-Packard, Sony, General Atomics, Lockheed Martin, SAIC, Northrop Grumman, Raytheon, NCR, BAE Systems, Pulse Engineering, Masco, Caterpillar/Hawthorne Machinery, Laserink, Cymer, Kodak, Zarlink Semiconductors, & Sumitomo Electric Inc.
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Property amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Full view
36Car recommended
Grade: 36 out of 100
36Restaurantswithin 1 km
1Attractionwithin 1 km
Reviews & more
31Room tips
Traveller rating
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Popular mentions
I stayed at the hotel over new years holiday. The manager, Sheryl, was rude and confrontational about a minor issue, that she ruined our stay although the hotel itself was clean. Customer service was horrible, and there were 5 people waiting in the lobby because there was no
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Response from IHGService, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo
Responded yesterday
Hi john_donovan123, Thank you for your stay and for taking the time to write a review of our hotel. I am sorry to read that our customer service fell short on this occasion. Please allow me to follow up on your concerns and have the opportunity to regain your faith in us. I have sent you a private message in an effort to obtain additional information. We value you as our guest and look forward to your response. Thanks, Christian C. Case Manager IHGService
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I did like the hotel stay except for the people at front desk. They said theyd bring us a refrigerator. I had never been to a Holiday Inn that didnt have one. It took them all morning to get it to us. They werent overly friendly about it either, but werent rude. I have stayed in
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Response from IHGService, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo
Responded 4 weeks ago
Hello Heatherann C, Thanks for choosing Holiday Inn Express San Diego N - Rancho Bernardo for your lodging needs and for leaving us feedback. Sorry to know that the service of our hotel staff didn't meet your expectations. This is not the type of service that we want our guest to experience. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and I appreciate your feedback. Your pointers will help us identify specific areas to improve in order to provide the best customer service experience for all our guests deserve. I am confident that the necessary steps will be made to avoid the same inconvenience in the future. Your feedback will definitely help us towards bettering our services and we hope to host you again soon. All the best, Peter J. Case Manager IHGService
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We stayed here for several days and had a very enjoyable visit. Our room was nice. We had 2 double beds and a balcony. I liked how the bathroom had an ante-room with a sink where someone could brush their teeth or wash their hands, while another was in the actual bathroom taking
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Look, we are talking about a two stars express style hotel. Don’t expect a jacuzzi in the bathroom or a Victoria secret model as hostess... Having it in mind, if you need a cheaper base to know cities around, it can be an option. It’s clean, family environment and very helpful
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Holiday Inn Express hotels are our "go to" hotel chain when we travel. Comparatively speaking, this location we stayed at in the San Diego area was average. Not the best, but not the worst either. Let's start with the good. The bed was very comfortable. There was a security
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Response from IHGService, Guest Relations Manager at Holiday Inn Express San Diego N - Rancho Bernardo
Responded 28 Oct 2018
Hi ExpoNationals, Thank you for your candid review, highlighting not only the bad but also the good points of your stay. We are delighted to learn you found the beds comfortable and felt safe in our property. I am sorry for any inconvenience you had in our parking lot and the breakfast area. Your comments have been documented and forwarded to the appropriate department to ensure improvements on these areas. This may not be your greatest stay with us, but thanks for sharing your concerns. We value your feedback and would love to have you back and provide you with a better stay. Sincerely, Connie D Case Manager IHGService
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Photo provided by managementHoliday Inn Express San Diego N - Rancho Bernardo
King with Sofabed Bedroom
The room as a whole is large but nothing special.
Example of very used hotel furniture
Does this hotel have a laundry room?!
Yes, $1 for wash or dryer, also $1 wash gel from reception.
0 votes
"If you can afford it, book a suite"
"Note that even though they say you can get a roll-away they are not available in double queen bed rooms."
"All rooms would be good."
"Curtains do not close so bring safety pins or clips to pull them up and close if you are light sensitive (room 274)."
"Walk to Phil's BBQ right next door - excellent food!"
US$105 - US$201 (Based on Average Rates for a Standard Room)
holiday inn san diego-rancho bernardo hotel san diegosan diego holiday inn
Holiday Inn San Diego-Rancho Bernardo
United StatesCaliforniaSan Diego
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