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This is actually my husband's and my second stay at this hotel, the first being four years ago. What brought us back, and believe me there are MANY other places to choose from, was two factors: the location and the staff. The location is great...More
Clean, well located, comfortable, spacious. Staff reasonably friendly.
The only thing that irked me was when we we called to request a 30-minute late checkout and were told there would be a charge of $49! It’s a shame that, what was once a courtesy is...More
We had reservations to see 'Hamilton' playing at the Civic Theatre in downtown San Diego. The Courtyard by Marriott San Diego Downtown is easy walking distance to the theatre. We had never stayed at this Courtyard so we were very surprised to see how elegant...More
You have to be careful what room you are assigned here. On first night was given a "mezzanine" room. It should be called a "street" room to more accurately represent the amount of street noise you hear. It is equivalent to sleeping on the sidewalk....More
1 Thank vvv3
Response from Thea T, Front Office Manager at Courtyard by Marriott San Diego DowntownResponded 2 weeks ago
Thank you for your feedback, vvv3! We would like to apologize for not providing a satisfactory room for your first evening stay with us. We have shared your feedback to the appropriate departments to ensure we are making changes to improve our guests' stay. In...More
The hotel is beautiful. It is centrally located and close to shops, restaurants, public transport (particularly the bus that goes to the zoo) and the House of Blues is next door. Staff were friendly and the onsite restaurant / bar staff coped well with my...More
1 Thank Oz_Mum2017
Response from Jerico C, Guest Service Supervisor at Courtyard by Marriott San Diego DowntownResponded 3 weeks ago
I love your screen name. Anyways, Thank you for the wonderful review you have left us. I do like the fact the our property is centrally located and close to pretty much everything. I'm very happy to know that you have also enjoyed...More
Sorry for the late response. Unfortunately we don't have any shuttle service from the San Diego airport. You can either get a taxi or if you're familiar with using Uber or Lyft you can do both. Thank you.