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HYATT house San Diego/Sorrento Mesa

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#29 of 283 Hotels in San Diego
Certificate of Excellence
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HYATT house San Diego\/Sorrento Mesa
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571 Reviews from our TripAdvisor Community

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There are newer reviews for HYATT house San Diego/Sorrento Mesa
See the most recent reviews
Showing 550: English reviews
Las Vegas, United States
1 review
Reviewed 2 weeks ago

This hotel has amazing rooms, exceptional customer service and the facilities are kept in pristine condition. The staff are extremely friendly and attentive to your needs. The breakfast buffet is the best I have ever had across all hotel chains.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank nancyrR9592YJ
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you found the hotel to be pristine condition, you felt welcome and the staff to be exceptional! Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on... More 

1 review
Reviewed 3 weeks ago

I travel frequently and often spend half my time between the east and west coast. This is by far the best long term stay so far. I opted for a two room suite, with kitchen and was not disappointed. The room was clean and fresh as was the kitchen and living room. My client and I worked from the kitchen... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Gregg L
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you found the hotel to be clean, you felt welcome and you overall stay was excellent! Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making... More 

Boise, Idaho
1 review
Reviewed 3 weeks ago

This hotel is so clean and we felt very welcome during our stay here! The rooms were very clean and the full kitchen made it very easy for us to save money a cook during our stay there. We will definitely book again!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Melissa G
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you found the hotel to be clean, you felt welcome and you overall stay was excellent! Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making... More 

Redmond, WA, United States
2 reviews
Reviewed 3 weeks ago

Nice hotel: Clean rooms, good breakfast... but: The room door locks are really bad. They warned me about this when I checked in and apologized, but it is what it is. So here I am sitting in the hallway all sweaty after exercising, late for my breakfast meeting, waiting for the maintenance guy to let me into my room.

Helpful?
Thank Andrew R
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve... More 

Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

I've actually stayed here three times with work. If the location works for you I'd highly recommend it, the rooms are excellent, ideal for a long business trip. The breakfast is excellent, also within walking distance of the awesome Karl Strauss pub.

Helpful?
Thank bobholt_2000
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you found the hotel location to exceed your expectations, staff to be excellent. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every... More 

Danbury, CT, United States
2 reviews
Reviewed 4 weeks ago

All good, but could be better with a little attention. Breakfast is very convenient. It has ample variety of food choice but quality of food is not at Hyatt level. Other Hyatt, I had much better breakfast. Being in CA, they could prepare better with little training of kitchen staff.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Jung P
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you found the hotel location to exceed your expectations, staff to be excellent. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every... More 

Upland, California
Level Contributor
4 reviews
Reviewed 4 weeks ago via mobile

I was very pleased with the Hyatt house! Room was clean and modern. Great complimentary breakfast included an omelet bar!! All of the staff was friendly and helpful, they even offer a complimentary shuttle ride as long as it's within 5 miles. I will be back soon.

Helpful?
Thank Nikidaniel
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you found the hotel location to exceed your expectations, staff to be excellent, & Breakfast to be outstanding! Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus... More 

Burlingame, California
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 5 weeks ago

THe hotel was well-kept and my room was clean and quiet. THere was no extra blanket, and the towels were stored at the back of the shower (Who designs such things?). I arrived late, so wished that there had been a more complete meal service in the dining roo. Nevertheless, the wait staff was understanding and accommodating.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Thomas T
John M, General Manager at HYATT house San Diego/Sorrento Mesa, responded to this review

Thank you for taking the time out of your schedule to give us feedback on your recent stay! I am delighted that you found the hotel location to exceed your expectations, staff to be excellent, & Breakfast to be outstanding! Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about HYATT house San Diego/Sorrento Mesa

Address: 10044 Pacific Mesa Blvd., San Diego, CA 92121 (Formerly Woodfin Suites Hotel, Sorrento Mesa)
Region: United States > California > San Diego
Price Range: RM560 - RM1,045 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house San Diego/Sorrento Mesa 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Woodfin Suites Hotel, Sorrento Mesa Hotel San Diego
Woodfin Hotel San Diego
Woodfin Hotel Sorrento Mesa
Woodfin San Diego
Woodfin Suites Hotel San Diego
Woodfin Suite San Diego
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Questions & Answers

Here's what travellers have asked, with answers from HYATT house San Diego/Sorrento Mesa staff and other travellers.
5 questions
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Questions? Get answers from HYATT house San Diego/Sorrento Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd Floor was perfect..not a lot of activity but close to everything.”
 of 5 bubbles tamading, 14 Nov 2016 | Read review
“Get a Suite if you can”
 of 5 bubbles JeromeW99, 9 Oct 2016 | Read review
“Rooms on the top floor are quieter.”
 of 5 bubbles 942pattis, 21 Jul 2016 | Read review
“ask for a room with balcony. Without it you will get a little closterphobic”
 of 5 bubbles Sammyc, 9 May 2016 | Read review
“upgrade the room to suite will be the best option when you stay with family size of 4 or above.”
 of 5 bubbles Q6305SMnancyc, 26 Apr 2016 | Read review
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