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Residence Inn San Diego Sorrento Mesa/Sorrento Valley

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#93 of 278 Hotels in San Diego
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Residence Inn San Diego Sorrento Mesa\/Sorrento Valley
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204 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Las Cruces, New Mexico
Reviewed 3 days ago NEW

This started out bad for us as we walked in and our room smelled bad and we found a little piece of poop on the bathroom floor. I cleaned it up (I am sure I could have called to have them do it but I just did it myself and we spayed some essential oils and the smell went away)....

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Helpful?
Thank Keith C
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

Keith C, I am so sorry to hear of the odor in your room when you arrived and the issue you experienced with your television. However, I'm glad to hear that you were able to enjoy our courtyard and spa area. We look forward to hosting you again the next time you are in San Diego. Sincerely, Greg Schmidt General...

Saint Louis, Missouri
Reviewed 3 days ago NEW

This place is fantastic! When I checked in, I was greeted by Zoe and every time I saw her after that she called me by name and took care of every request I had. My room was very comfortable, spacious and clean. Great place to stay!

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Helpful?
Thank AimeeKC0ZDT
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

AimeeKCOZDT, It sounds like Zoe truly made you feel at home during your recent stay with us. That's exactly what we strive for here at the Residence Inn San Diego Sorrento Mesa. I'll be sure to share your comments with her. Thank you. Sincerely, Greg Schmidt General Manager

Palm Springs, California
Reviewed 1 week ago

My husband was admitted to a local hospital and I needed a place to stay. It was a holiday weekend and very busy. This wonderful hotel found a great room and was extremely helpful during a time of tremendous stress. Personal thanks to Cathy, Zoe, Louie, Justin, Yvonne, Tess and Garrett. Hotel service does not get any better than this...

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Helpful?
1Thank JeannieNiles
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

JeannieNiles, First, I hope your husband is ok and that you all are back home and healthy. Thank you for your kind words about our team. I'm so lucky to work with so a great staff that takes tremendous pride in making sure our guests feel at home. I will be sure to pass on your message to the team....

Mesquite, Nevada
Reviewed 2 weeks ago

Decided to stay here because we got a great rate. I'm so glad we did! The hotel is in a good location off of 805 freeway. Our room was clean, the kitchen was wonderful, and the room was really comfortable. We even had a fireplace. The best part of our stay were the interactions with the staff. Rarely, have I...

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Helpful?
Thank TAHOEAL
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

TAHOEAL, Well it doesn't get much better than a great rate, clean, comfortable room and outstanding service does it? I'm so glad to hear that our wonderful staff took such great care of you and your family. We look forward to hosting you again the next time you're in San Diego. Sincerely, Greg Schmidt, General Manager

Reviewed 2 weeks ago

We stayed at this hotel for 2 weeks, family with 3 children and a cat. All the team, mostly at the reception desk and the dining room were warming and welcoming. Every request we had fulfilled fast, efficiently and with a smile. We enjoyed being at this hotel and will gladly come back again.

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Helpful?
Thank Yifat R
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

Yifat R, I have to say, this is the most common theme I see on TripAdvisor, "friendly staff". I'm so happy to hear that our team took such good care of you and your family during your two week stay with us. I've said it before and I'll say it again, it's the service we provide that sets us apart...

Henderson, Nevada
Reviewed 3 weeks ago

Nice place to stay. I used the APP to check in and indicated I would arrive at 4:00. If you pay attention to the APP it states they want to have your room ready. Well, we arrived Exactly at 4:00 and clerk had to call a couple times to find a room that was clean and ready. So much for...

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Helpful?
Thank Clifford L
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

Clifford L. Thank you for sharing your feedback on TripAdvisor, You are correct, our breakfast is very popular with all of the offerings we provide so it can become very crowded at times. Unfortunately we are not able to control how parents watch or don't watch their kids while they stay with us. I do empathize with you as this...

Alta Loma, California
Reviewed 3 weeks ago

We stayed here for a weekend wedding of a family member. Nothing to praise just it was clean and had good service and was quiet. Clean room, easy parking. Food in the lobby was interesting. A walk up with a tiny Starbucks and a fast kitchen. A little pricey for food in what amounted to a expanded Starbucks menu but...

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Helpful?
Thank ahdiii
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

ahdiii, Thank you so much for sharing your comments on TripAdvisor. I'm so glad to hear that you enjoyed the clean, friendly accommodations at our hotel. We truly pride ourselves on the outstanding service we provide each day as that is what sets us apart from the competition. For anyone reading this, I just want to be clear that we...

Las Vegas
Reviewed 23 October 2016 via mobile

Stayed here overnight for work I had in San Diego. The staff at check in was friendly & helpful when I needed a late checkout. The room was very clean & big. Had a full kitchen, living area, desk & the bed was very comfy. Definitely would stay here again.

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Helpful?
Thank bmxmom38
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

bmxmom38, Only one night? Well you will definitely need to come back and visit us again. I'm so glad our staff took such great care of you and were able to assist you with your late check-out request. Our guests love our spacious rooms that provide all of the comforts of home. I do hope you will be able to...

Grand Rapids, Michigan
Reviewed 15 October 2016 via mobile

A very nice version of the Residence Inn brand. A bit down at the heels, but adequate to our needs. But once we settled in to relax the noise from upstairs became louder and very annoying. To summarizing, it took 5 calls to the front desk to have our neighbors quiet down enough that we were comfortable. For the price,...

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Helpful?
1Thank Welshman42256
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

Welshman42256, I'm so sorry to hear that you had noisy neighbors above you during your stay. We try extremely hard to ensure our guests are respectful of our other guests so that all may have a relaxing and enjoyable stay. I'm glad to hear that you enjoyed our location as we are just minutes away from all that San Diego...

Seoul, South Korea
Reviewed 26 September 2016 via mobile

It's okay to stay comfortable and silent. Staff are very friendly. But equipment is old. Shopping mall and beach near hotel can reach around 15min. But should rent a car or take the unber if move anywhere. There are quite many hotels in this area. So you have choices.

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Helpful?
Thank smilelips
Greg S, General Manager at Residence Inn San Diego Sorrento Mesa/Sorrento Valley, responded to this review

smilelips Thank you for sharing your comments on TripAdvisor. We consistently hear from our guests about just how friendly our staff is. This always makes me so proud because at the end of the day, that's what really matters to our guests when they travel, how they were treated. As you mention, our hotel is in the perfect location for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
Official Description (provided by the hotel)
Welcome to the newly-renovated Residence Inn San Diego Sorrento Mesa hotel. Unlike other San Diego extended stay hotels, our unique location puts you right in the middle of all that San Diego has to offer. Not only are we just minutes from Sea World, Balboa Park and MCAS Miramar, but our all-suite hotel is also near North County attractions: Solana Beach, Legoland, Del Mar Fairgrounds and the world-famous San Diego Zoo Safari Park. Inside our hotel in Sorrento Valley, start your day with a free hot breakfast buffet and end it with The Residence Inn Mix™. Spacious suites at our hotel near Miramar offer a large work space, a soft sofa and a fully equipped kitchen. During your stay, you can curl up in front of the fireplace or stay connected with free high-speed internet. There is also an outdoor BBQ and picnic area, ping pong table and pets are always welcome. In addition to our pool and fitness center, our San Diego extended stay hotel in Sorrento Valley offers a unique experience that sets us apart. ... more   less 

Additional Information about Residence Inn San Diego Sorrento Mesa/Sorrento Valley

Address: 5995 Pacific Mesa Ct, San Diego, CA 92121-4316
Region: United States > California > San Diego
Price Range: RM550 - RM1,219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Diego Sorrento Mesa/Sorrento Valley 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Residence Inn San Diego Sorrento Mesa/Sorrento Valley Hotel San Diego
San Diego Residence Inn
Residence Inn Sorrento Valley
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Diego Sorrento Mesa/Sorrento Valley staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn San Diego Sorrento Mesa/Sorrento Valley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the rooms on the 3rd floor near the stairs.”
 of 5 bubbles AimeeKC0ZDT, 7 Dec 2016 | Read review
“All the rooms we have stayed in are great. We prefer the A building as its closer to everything.”
 of 5 bubbles JeannieNiles, 27 Nov 2016 | Read review
“Any but we only had a second floor experience which was great !”
 of 5 bubbles ahdiii, 15 Nov 2016 | Read review
“Second floor near pool”
 of 5 bubbles niiLzz, 9 May 2016 | Read review
“Prefer Pool View rooms”
 of 5 bubbles 688vikashg, 1 May 2016 | Read review
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