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stayed here for one night passing through on my way to charlotte. very comfortable and as with most holiday inns i wish i could have stayed longer to enjoy my time there a bit more. facilities were clean and staff friendly and helpful
1 Thank meegeemoments
Response from Bobby P, Front Office Manager at Quality Inn & SuitesResponded 10 December 2015
Thank you for the review! Hope the next time you make it our way you are able to spend a little more time and enjoy our area.
My first impressions were not good upon arrival there. I wasn't even greeted by the young lady that checked me in. No welcome, no how are you, no hello, no welcome to Holiday Inn Express. NADA. I wanted to feel welcome, but certainly was not....More
Response from Megan P, Rooms Division Manager at Quality Inn & SuitesResponded 23 November 2015
Thank you for taking the time to write a review of your stay with us at the Holiday Inn Express Hendersonville-Flat Rock. We sincerely apologize that you did not feel welcomed upon arrival at our property. We strive to make all of customers...More
This hotel is very convenient and clean. The bedding is excellent and there are some restaurants within walking distance. Next door there is a nice Cracker Barrel when your can eat a very good meal for around $10 by their fire place. I stayed here...More
Thank Jeroen k
Response from Bobby P, Front Office Manager at Quality Inn & SuitesResponded 29 October 2015
Thank you for taking the time to leave us a review of your stay. We really appreciate all feedback. Hope to see you again soon! Thanks again for the review.
This was a total sham. I was quoted a rate of 118 for 5 days when , I arrived the rates had changed to 185 on weekend? I had checked around for prices and the 118 seemed reasonable. Just across the 26 county inn ,...More
Response from Bobby P, Front Office Manager at Quality Inn & SuitesResponded 21 October 2015
As with many hotels we have seasonal rates that flux with the daily demand. We do apologize for any confusion in regards to this with your stay.
The hotel was very clean. Quick check in. Our two small boys loved the indoor pool. It was much bigger than I expected. The breakfast was good and included! The beds were comfortable with four fluffy pillows on each bed. Our room was right beside...More
2 Thank Melanie E
Response from Bobby P, Front Office Manager at Quality Inn & SuitesResponded 2 October 2015
Thank you so much for leaving us a review of your stay! So happy to hear that you were able to enjoy your stay and the boys loved our pool. We look forward to seeing you again the next time you make it back our...More