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Super 8 Carlsbad

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Super 8 Carlsbad
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277 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Lubbock, Texas
Reviewed 1 week ago

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Helpful?
Thank thomasgE9794FE
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Plano, Texas
Reviewed 1 week ago

Visiting Carlsbad Cavern from TX. Was looking for a value hotel. Comfortable bed, clean rooms, friendly front desk staff. Thanks Alva and Zoyie. We got 2 queen beds. We were two adults and 2 small kids. Rooms are quiet. Hotel was full but barely any noise through the walls. Most guests were visitors. No locals is the first good sign....

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Helpful?
Thank SamTX00_1
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear SamTX00_1, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. Your five star review means a lot to...

Reviewed 3 weeks ago

Down side is hotel on outside is run down.no elevator.rooms are dated, Upside is bed was comfortable tv is good.free breakfast.more like a 2.5 rating.Definitely not my first pick but ok.Would not recommend for people with kids

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Thank athena5365
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear athena5365, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. I do thank you for bringing this matter to...

Seattle WA 98144
Reviewed 4 weeks ago

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Thank J2987HLjamesf
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Preston, Mississippi
Reviewed 4 weeks ago via mobile

Booked our room at Super 8 due to what we felt was overpriced rooms at usual hotels we frequent. The staff was courteous, the hotel is old although being updated. The main concern was the deadbolt on our door did not work. I mentioned this when checking out and was told there were several rooms with that problem and the...

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Helpful?
Thank ljfulton
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear ljfulton, Thank you for sharing this heartfelt review of our hospitality and review regarding our high standards of cleanliness. We take all reports of lacking service and your suggestions for improvement, particularly those that you have raised. We greatly appreciate your time in bringing a number of important matters to light and we hope that you will find your...

Gresham, Oregon
Reviewed 22 October 2016

This is an older property, in need of updating. Door handles were very dirty but the room was otherwise clean. The pool had already been drained and there was no hot-tub. The breakfast was really bad. The waffle batter (blueberry) was WATERY so the waffle came out raw and not edible. Not much else except some dry cereal and small...

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Helpful?
Thank Pat N
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear Pat N, Thank you for taking the time to write this review and share your experience. I am sorry to hear that you did not thoroughly enjoy the breakfast options, and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We greatly appreciate your time in bringing a number...

Woodridge, Illinois
Reviewed 18 October 2016

Whether you are just visiting Carlsbad or are going to one of the National Parks just down the road, this hotel fits the bill for a good price. Located close to shopping and restaurants makes it a very convenient place to have a good nights sleep. Enjoy!

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Helpful?
Thank M3938RZpaula
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, our high standards of housekeeping. We are all looking forward to your next visit and hope it will be just as enjoyable

Renton, Washington
Reviewed 18 October 2016

The bathroom needs a lot of updating. We felt like we were going to fall through the tub. The tub definitely needs to be replaced. The tissue holder was rusted. There was an old bar of soap that had been used from someone staying there prior to us. The bathroom was not swept at all. One of the chairs was...

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Helpful?
Thank renerubenj
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is also important to us to hear from you on the issues that you experienced so that they can be quickly addressed.I do thank you for bringing this matter to our attention and I...

Arvada, Colorado
Reviewed 4 October 2016

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Thank annalB5518TF
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Marion, Iowa, United States
Reviewed 4 October 2016

We stopped here for the night ahead of touring Carlsbad Caverns, only another 20 miles up the road, so very quick, easy access. The room was clean and the beds fairly comfortable. The desk staff were welcoming and pointed out that the elevators at the caverns were down for annual maintenance so we would have to walk in...and out! Was...

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Helpful?
Thank Danny C
Praful P, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Dear Danny C, Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your comments regarding the ways we can still improve are just as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Super 8 Carlsbad

Address: 3817 National Parks Hwy, Route 62/180 South, Carlsbad, NM 88220-5952
Region: United States > New Mexico > Carlsbad
Price Range: RM289 - RM445 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Carlsbad 2*
Number of rooms: 60
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Also Known As:
Super 8 Motel Carlsbad Hotel Carlsbad
Super Eight Carlsbad
Carlsbad Super Eight
Carlsbad Super 8
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Questions & Answers

Questions? Get answers from Super 8 Carlsbad staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor was quieter”
 of 5 bubbles dannyc690, 4 Oct 2016 | Read review
“Our room faced the pool area.”
 of 5 bubbles GypsyWannabe90, 11 Aug 2016 | Read review
“all floors have steps either down to first floor or up to 2 and 3. Wouldn't think a wheelchair would be good here.”
 of 5 bubbles Eagleeva, 15 Jul 2016 | Read review
“Unless you are on a severely limited budget avoid.”
 of 5 bubbles noronwe, 23 Feb 2016 | Read review
“ask for 2nd floor room to avoid hearing the person above walking around, and for room as far away as possible from smoking”
  • shower ad
  • rusty tub
  • drywall tape
 of 5 bubbles 192KS192, 17 Jan 2016 | Read review
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