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Candlewood Suites New York City Times Square

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Candlewood Suites New York City Times Square
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1,765 Reviews from our TripAdvisor Community

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Showing 1,252: English reviews
Charleston, South Carolina
2 reviews
Reviewed 1 week ago

Excellent location with everything I needed for a business stay. I found the room, kitchenette, and bathroom to be very comfortable and easy to navigate. Staff were friendly and attentive. Given the ease of every aspect of my reservation, I would choose to stay here again.

Thank lktravels2016
Buenos Aires, Argentina
2 reviews
Reviewed 1 week ago

Great option if you're visiting NY! It's really well located, near Times Square. Very good equipated, microwave, dishwasher, fridge, bread toaster and kitchen supplies. The rooms has the perfect size, with a nice bathroom and excellent bed. The staff is very nice and helpful. Inside the hotel there's a small grocery with basic stuff, frozen meals, ice cream, bread, etc.... More 

Thank Julia C
Melbourne, Australia
1 review
Reviewed 1 week ago

We never write reviews and in fact just signed up to Trip Advisor for one reason... To let people know if you are planning on visiting Manhattan, New York for a holiday then do not book at Candlewood Suites near Times Square. Worst experience we've ever had. Was looking forward to New York and this place drained us! To name... More 

Thank daniel2214
Tel Aviv, Israel
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

I stayed in this hotel for 2 months. The location is perfect, near the Times Square, close to subway station. The rooms are small, but offer everything you need - kitchen with cooking option, fridge. Bottom line, perfect for longer stay

Thank RonyBi
Sydney, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

We chose this accommodation first because it was not a hotel. There are only 6 rooms per floor, so it was quiet. Our stay was for 10nights and we wanted a "kitchenette" where we could have a simple breakfast of cereal, toast, tea/coffee or buy something to heat up. The fridge was large if you wanted to stock up. The... More 

Thank bruce25oct
County Sligo, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

people very friendly here, location excellent. major disappointment because i was not told of any charges when checking out and then when i got back to ireland i notices my card was charged. i should have been told before i checked out. I could not contact anyone in hotel then as nobody would talk to me.

1 Thank sargill
Noida, India
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

I visited the hotel 2nd time in 2 years on official purpose. The hospitality of the hotel members is very nice. I always love the stay at the hotel maybe because of the kitchen net provided as we can cook our food ourselves. A nice place to be in when u are travelling to NY.

Thank Avnish_Varma
Level Contributor
172 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 4 weeks ago

This is within close walking distance from 42nd & Port Authority (where bus from Newark arrives/departs) and reasonable walking distance from 34th & Penn Station. Reception desk staff are friendly and efficient, Rooms are well equipped - but surprisingly with no provisions although fear not as the International Grocery is around the corner on 9th along with other good value... More 

Thank Strollerman
Buenos Aires, Argentina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

This was my fourth time in Candlewood suites so I know how it works. You´ll never get your check in before 3 PM. I arrived in the morning, left my luggage, and had a meeting at 4 PM so I planned to come back at 3, take a shower and leave for meetings. 3 PM they gave me my room.... More 

Thank Eduardo O
IHGService, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Dear Eduardo O, We appreciate you going out of your way to bring up your concern to our attention. We are sorry to learn that you had to go through an unpleasant experience with your stay. It is not acceptable checking into a room with the bathroom not cleaned. We strive to provide an exemplary service to our valued guest... More 

Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago via mobile

We stayed here for 4 nights. The staff were really lovely and helpful. The rooms were a good size, the bed was very comfortable, the shower was hot - after letting it run for a while. Our fridge freezer was a bit noisy but we just unplugged it at night time. Our room was quiet, although our view was just... More 

Thank Pennyred23

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Staying in Midtown

Neighbourhood Profile
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: RM618 - RM2,174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Reservation Options:
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites New York City Times Square staff and other travellers.
53 questions
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Questions? Get answers from Candlewood Suites New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep windows shut at all times. fridge in room which was very loud so kept me awake.”
 of 5 bubbles sargill, 8 Nov 2016 | Read review
“Try to choose a room not occupied by someone else...”
 of 5 bubbles 352eduardoo, 2 Nov 2016 | Read review
“Ask for a room NOT facing 39th Street where the noisy construction was occurring.”
 of 5 bubbles Bec_Luc, 12 Oct 2016 | Read review
“Ask for street side, I believe the rooms end in 04, 06 ,”
 of 5 bubbles localnewss, 12 Oct 2016 | Read review
“Ask for a room with a Manhattan skyline view.”
 of 5 bubbles BigWinner1, 27 Sep 2016 | Read review
5 of 5
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