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Candlewood Suites New York City Times Square

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1,784 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New York City Times Square
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Showing 1,262: English reviews
Crawley, United Kingdom
Reviewed 13 May 2013

If you want something plush then this is not the place for you but if you want something that's in a great location for the heart of New York City clean comfortable that gives flexibility for a great base then look no further - we came back today from a 3night stay and our only disappointment is that we did...

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Helpful?
Thank Tina M
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple, Thank you for your kind words; we appreciate you taking the opportunity to share them with our traveler community. I am glad our accommodations were to your liking and our location was ideal for your travel needs. We look forward to your future booking. Happy Travels.

Melbourne, Australia
Reviewed 11 May 2013

This place has all you need when in NYC. As James T has said below you can't have it all but I feel that this place ticks the boxes for me when I am in NYC. Location, comfort, pleasant staff, great value. If you have money to burn then a fantastic top end hotel may be your thing but I...

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Helpful?
1Thank willstravels
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Candlewood Suties family, Thank you for taking the time to share your experience with us. We are always delighted to hear our guests feedback. Our staff takes that extra step to ensure each of our guest stay is flawless. We look forward to your retrn and please contact us in advance.

Dublin, Ireland
Reviewed 10 May 2013

Decided to register because this hotel deserves the complement. A request for a top floor room and a late check out were both granted on very short notice. The room was immaculately clean, the bed extremely comfortable and the kitchenette is a useful addition. The hotel was busy during my two day stay but the staff were attentive and friendly...

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Helpful?
Thank Neil W
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from NYC, Thank you for shring your wonderful experience with our traveler community. I am so happy to hear our staff had such a positive impact and made your stay a memorable one. We look forward to seeing you in the near future. Until then we wish you safe and happy travels.

Fullerton
Reviewed 10 May 2013

The thing with NYC hotels is that you can’t have it all – there are always trade-offs. The “perfect” room will cost you an arm and a leg, but the affordable rooms don’t offer the niceties – or even the necessities in some cases. I have found Candlewood to be a perfect compromise. Clean, comfortable rooms with extra features at...

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Helpful?
2Thank James T
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from NYC, Thank you so much for your feedback on our property. We will definitely take it into consideration and will utilize it to enhance our services. We hope the next time you stay with us we can “wow” you with our services and presentation. Please contact us in advance on your next trip to the big city.

Rome, Italy
Reviewed 9 May 2013

In NY for some days, me and my wife have really appreciated this cozy and functional structure. Located a few blocks away from Times sq.; efficient and professional staff available for any request at any time. Special mention for Caroline at the front desk, but everyone there is keen to serve you with a smile. The small aparments are equipped...

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Helpful?
Thank Alessandro963
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Candlewood Suites family, Thank you for taking the time to share your experience with us I am glad our staff was helpful throughout your stay. We look forward to your next trip to NYC and please contact us in advance. Thank you for your time.

Sacramento, California
Reviewed 7 May 2013

To call these rooms "suites" is greatly stretching the point when one thinks of the traditional suite with separate bedroom and living area. I really wish hotels didn't mislead like that. Prior to arriving, I saw online that the room was 250 square feet. I wondered how a bedroom area and kitchen could be squeezed into such a small space....

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1Thank Rhumdog
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Candlewood Suites in Times Square. We thank you for leaving us your feedback on Trip advisor and we are delighted to hear that you found our hotel in a convenient location. We hope that you can keep us in mind in the future. Safe Travels!

Bridgewater, Australia
Reviewed 6 May 2013

We only stayed here for one night but we would recommend this hotel to anyone. It was very clean and comfortable. A great location only 3 streets away from 42nd Street. Very friendly staff. When we go back to NY we will definitely stay there again.

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1Thank Pdogga
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! We are happy to hear that your enjoyed your stay and would recommend to anyone. Please let us know whenever back in the city. See you soon!

Auckland Region, New Zealand
Reviewed 5 May 2013

We were first time visitors to New York, we took our Daughter and Grandson and booked two rooms. We had a great time and would thoroughly recommend Candlewood Suites. It is only a 5 minute walk to Time Square. The rooms are quite small but plenty big enough and comfortable for two people. There are cooking facilities in the room...

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Thank Julies-Views
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for your great feedback! We are happy to hear that you enjoyed your stay with us and found our rooms to be comfortable. We hope that you consider us in the future and hope to see you again in the future!

London, United Kingdom
Reviewed 4 May 2013

Stayed here April 05-09 2013 and was so happy with hotel, it was clean, staff was helpful, there were DVD to lend from front desk for free. Free coffee in lobby shop. We stayed on the 31st floor and had a lovely view. The rooms had kitchenette which was useful. Cleaners did not come in to clean or change beds...

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Helpful?
Thank 7sam90210
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello from NYC! Thank you for your great feedback. We are happy to hear that you would definitely stay with us again. Please let us know whenever you are back in the city!

Adelaide, Australia
Reviewed 4 May 2013

We booked two rooms here for our first family visit to NYC and it was an excellent choice. Upon arrival the check in process was extremely friendly, quick and efficient. My status as a PriorityClub rewards member was recognised and the benefits that I was entitled to were explained, including a welcome gift. Our rooms were spotless, neat and well...

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Thank Adel-Traveller
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from Big Apple! Thank you for your feedback. We are delighted to hear that you enjoyed your stay and found our hotel to be very convenient. We hope to see you back again soon!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: RM534 - RM2,149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Reservation Options:
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#41 Best Value Hotel in New York City
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites New York City Times Square staff and other travellers.
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Questions? Get answers from Candlewood Suites New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor.”
 of 5 bubbles Ruedinho, 24 Dec 2016 | Read review
“keep windows shut at all times. fridge in room which was very loud so kept me awake.”
 of 5 bubbles sargill, 8 Nov 2016 | Read review
“Try to choose a room not occupied by someone else...”
 of 5 bubbles 352eduardoo, 2 Nov 2016 | Read review
“Ask for a room NOT facing 39th Street where the noisy construction was occurring.”
 of 5 bubbles Bec_Luc, 12 Oct 2016 | Read review
“Ask for street side, I believe the rooms end in 04, 06 ,”
 of 5 bubbles localnewss, 12 Oct 2016 | Read review
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