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Candlewood Suites New York City Times Square

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1,765 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New York City Times Square
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Showing 1,252: English reviews
Melbourne, Australia
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 May 2013

Wonderful hotel all round! We spent five nights here in March - 10 minutes walk to Times Square and plenty of food options close to the hotel. Rooms come with a kitchenette and although the rooms are not huge, they were adequate. Heating was excellent and individually controlled. Reception has a DVD selection for guests to use - we never... More 

Helpful?
Thank whereisned
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings! Thank you for your great feedback. We are glad to hear that you enjoyed your stay and that you found our DVD selection great. We hope to see you again in the future! More 

Chicago, Illinois, United States
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 May 2013

Stayed here while attending New York Comic Con. The hotel is a 10-15 minute walk to the Javits Center. It is also within walking distance to Times Square if you want to do some site seeing. Lots of great restaurants in the area including a couple good NY style pizza spots that stay open at night. This is a very... More 

Helpful?
1 Thank Magdalena M
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for your feedback! We are glad to here that your enjoyed your stay while with us. We hope to see you back again soon. More 

Stjordal, Norway
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 April 2013

Being only a 5 minute walk from Times Square, this hotel is in a great location for those wanting to explore New York City. Check-in was easy, and the staff were always very friendly and helpful. Our room was clean with plenty of space, and the kitchenette was extremely handy for making a quick bite to eat in the morning... More 

Helpful?
Thank Crofteh
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from The Big Apple! Thank you for your great feedback. We hope to see you back soon! More 

ulvik
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 April 2013

First visit to New York and chose this hotel based upon Trip Advisor. Really well located - Very welcoming and friendly reception staff, extremely helpful concierge - well planned rooms with all the amenities in excellent condition and clean. Ideal base for a visit to the Big Apple. Thanks for making such an enjoyable start of our 3 week holiday!

Helpful?
Thank fellhouse
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings! We are delighted to hear that you enjoyed your stay while in NYC. We appreciate your great feedback and look forward to hearing back from you in the future! Thanks again, and see you soon! More 

Potomac, Maryland
Level Contributor
278 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 25 April 2013

I was very wary of staying at this hotel. I guess because of the "long term stay" factor. Had a conference at Jacob Javits Center and wanted to be able to walk there so we crossed our fingers and trusted the tripadvisor reviews! First of all the pros: The bed was comfortable. The staff was nice. There was a full... More 

Helpful?
Thank nreyesok
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! We are delighted to hear that you enjoyed your stay with us. We hope to see you back with us in the future. More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2013

My first clue should have been the fact that all other hotels in the area were booked and this Candlewood Suites still had rooms. Upon checking in, I was assigned a wheelchair accessible room on the first floor (I did not book an accessible room). When I arrived at the room, I noticed the door had previously been forcibly entered... More 

Helpful?
2 Thank Ronald G
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings, from the Candlewood Suites. We want to first thank you for giving us your feedback about your stay. We are reviewing your displeasures and have addressed each accordingly. Please accept our sincerest apology and we would like an opportunity to speak to you directly about your experience with us. Please do not hesitate to contact me directly. Thank you... More 

Boston, Massachusetts
Level Contributor
3 reviews
Reviewed 23 April 2013

We came to NYC for a Broadway Play and wanted to stay near the Theater District. The hotel was perfectly located for theater, Times Square and restaurants. It was clean and we loved having the kitchen for coffee, tea & breakfast. The staff was very friendly and helpful. We got there early and they stored our luggage until our room... More 

Helpful?
Thank PK327
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello from the Big Apple! Thank you for your feedback and we hope to see you back soon! More 

Los Angeles, California, United States
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 18 April 2013

Perfect for a visit to the "Big Apple" with your grown-up kids as travel partners. Prices are reasonable, rooms quiet, basic and clean with beds that are exceptionally comfortable. The location is great for walking almost everywhere, with a few cab rides mixed in. You’ll have one foot almost in Hell's Kitchen, and Times Square is a five minute walk... More 

Helpful?
2 Thank Rosemary S
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! We want to thank you for taking time to send us a review. We are delighted to hear that you enjoyed your stay and the near surroundings. We hope to see you back soon! More 

Melbourne, Australia
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 April 2013

We stayed here for 6 days and loved the location, it isn't too close to times square so you dont get sick of it but it is only about two blocks away so we loved it! The room was quite small but it was all we needed as we were barely in there, and the kitchen was useful even though... More 

Helpful?
1 Thank Rebbecca R
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings! Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us and hope to see you back again! More 

Glasgow, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 April 2013

Booked here for the location and were not disappointed. Could walk to the main biz of the area no problem and it had some nice restaurants nearby too. The kitchen was only for breakfast in our case and it suited us admirably. The complimentary coffee in the lobby was good and advantageous as I couldn't operate the filter coffee supplied... More 

Helpful?
1 Thank AlanDick
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for leaving us a review on trip advisor. We are happy to hear that you were delighted with your experience and we hope that we can offer our services to you again in the future! More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: RM625 - RM2,179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Reservation Options:
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
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Here's what travellers have asked, with answers from Candlewood Suites New York City Times Square staff and other travellers.
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Questions? Get answers from Candlewood Suites New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep windows shut at all times. fridge in room which was very loud so kept me awake.”
 of 5 bubbles sargill, 8 Nov 2016 | Read review
“Try to choose a room not occupied by someone else...”
 of 5 bubbles 352eduardoo, 2 Nov 2016 | Read review
“Ask for a room NOT facing 39th Street where the noisy construction was occurring.”
 of 5 bubbles Bec_Luc, 12 Oct 2016 | Read review
“Ask for street side, I believe the rooms end in 04, 06 ,”
 of 5 bubbles localnewss, 12 Oct 2016 | Read review
“Ask for a room with a Manhattan skyline view.”
 of 5 bubbles BigWinner1, 27 Sep 2016 | Read review
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