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Candlewood Suites New York City Times Square

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1,765 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New York City Times Square
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Showing 1,252: English reviews
Reviewed 12 April 2013 via mobile

I have just came back from my stay at this hotel. I would highly recomend it. The staff go above and beyond to make your stay as comfortable as possible. You couldnt ask for a better location 5 minutes from times square a block away from port authority bus terminal. The room was fantastic great having a kitchen area to...

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Helpful?
1Thank Supersaz183
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for your great feedback. We appreciate your feedback and we are happy we met your expectations. We hope to see you back soon!

Bengaluru, India
Reviewed 12 April 2013

Stayed here for a night during the US Open Tennis tournament in 2012. I got a 2 hour early check-in and a 2 hour late check-out - the front desk staff were friendly and accommodating. Can't say enough about the location. The rooms were typical Candlewood Suites [have stayed in one of their properties near Chicago earlier], but due to...

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1Thank ArunTourister
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for your great feedback and we are delighted to hear you thoroughly enjoyed your stay with us. We hope to see you back with us soon!!

Nice, France
Reviewed 11 April 2013

Given its central location, just a few steps from Times Square this hotel was surprisingly quiet. We walked practically everywhere but the subway and bus services are close by. Only problems were that the garbage compactor hadn't been emptied property and it stunk to high heaven when we first arrived, the air conditioning/heat was really noisy as was the fridge,...

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Helpful?
Thank Sandra B
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for your feedback on Trip Advisor. We are happy to hear that you enjoyed your stay with us while in the city. We appreciate you taking the time to let us know about our room. We will definitely look into the maintenance of the rooms as we pride ourselves in making sure that...

Oxfordshire
Reviewed 10 April 2013

My wife and I have just stayed at Candlewood Suites for 7 nights. We were reallly pleased with the hotel and it lived up to our expectations. Having stayed in New York on 2 previous occasions at another hotel with which we were very happy, we decided to try Candlewood as the rate for 7+ nights was so good and...

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Helpful?
1Thank SimonOxfordshire
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! We appreciate your feedback about your stay and we are delighted to hear that we met your expectations. We hope that we made an everlasting impression and we look forward to seeing you back again!

Reviewed 10 April 2013

Quiet,clean,great location,useful kitchen area,comfy bed. We cannot think of a reason to go anywhere else unless you cannot open your own door or press the button on the elevator. View of empire state and Hudson river from our room. Monica on the desk is great.

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1Thank andrew24church
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for your wonderful review! We appreciate your nice words and we hope to see you back in the future!

Lima, Peru
Reviewed 9 April 2013

We think the hotel experience was pleasing. There are some things that can be improved, like the cleanliness of the room, nevertheless as a global experience it was very good. The staff is very kind and the location is perfect (near everything but not noise).

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1Thank MiyanouD
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for your review on Trip Advisor. We are delighted you found your experience pleasing. We also regret to hear about the cleanliness of your room as we take pride in making sure that our hotel is always immaculate. Please do not hesitate to contact the hotel directly if you wish to talk about...

London
Reviewed 8 April 2013

Its fairly basic, the room seemed very small but its a great economy hotel in a convenient location. The staff were excellent and very efficient. Decent restaurants nearby so no real complaints for a short break.

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Thank Jr444
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for your wonderful feedback on Trip Advisor. We appreciate you taking time to let us know about your stay! Hope to see you back!

Houston, Texas
Reviewed 8 April 2013

I stayed at this hotel reently, and everything about it exceeded my expectations. The staff was wonderful. The location was centrally located within walking distance of everywhere I needed to go. The room was small but it was great for the value.

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Thank Jesse P
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! We appreciate your great feedback and hope to see you back soon!

Nottingham
Reviewed 8 April 2013

I have never travelled to the States before and chose this hotel after reading the reviews on Trip Advisor. We stayed for 5 nights and cannot really complain. The rooms were what you needed, a place to sleep, shower and freshen up. The bed was comfortable, there is a small kitchenette where you can make use of the hob, fridge/freezer,...

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Helpful?
Thank SharnaW432
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings! Thank you for feedback! We appreciate you taking time to let us know how your experience was. We are delighted to hear that you enjoyed our cozy rooms and enjoyed the city! We do regret to hear about your experience with the outside vendors and we can understand how this could have made you feel. If ever back in...

Ayr Scotland
Reviewed 7 April 2013

We travelled from the UK and found this hotel through the Priority Points membership scheme. We got a free upgrade to a bigger room on the 16th floor with views of the Hudson. The room was a good size, clean and had everything we wanted with free internet access and a daily newspaper. It was really quiet at night and...

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Thank CalebAyrScotland
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! We want to thank you for your wonderful feedback through Trip Advisor. We are very happy to hear that you enjoyed your stay and that you took advantage of the amenities that we offer. Please let us know if ever back in the City and we hope to see you back soon!

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: RM616 - RM2,234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Reservation Options:
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites New York City Times Square staff and other travellers.
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Questions? Get answers from Candlewood Suites New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“keep windows shut at all times. fridge in room which was very loud so kept me awake.”
 of 5 bubbles sargill, 8 Nov 2016 | Read review
“Try to choose a room not occupied by someone else...”
 of 5 bubbles 352eduardoo, 2 Nov 2016 | Read review
“Ask for a room NOT facing 39th Street where the noisy construction was occurring.”
 of 5 bubbles Bec_Luc, 12 Oct 2016 | Read review
“Ask for street side, I believe the rooms end in 04, 06 ,”
 of 5 bubbles localnewss, 12 Oct 2016 | Read review
“Ask for a room with a Manhattan skyline view.”
 of 5 bubbles BigWinner1, 27 Sep 2016 | Read review
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