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01/10/2017 02/10/2017
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    W New York

    541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
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    01/10/2017 02/10/2017
    US$284
    US$239
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    Traveller (891)
    Room & Suite (457)
    Dining (35)
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    Overview
    • Excellent29%
    • Very good33%
    • Average20%
    • Poor10%
    • Terrible8%
    Travellers talk about
    “bliss products” (160 reviews)
    “bliss spa” (146 reviews)
    “whiskey blue” (55 reviews)
    Free Internet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from W New York
    Special Offer: Complimentary Upgrade
    Hotel deals
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    Residence Inn New York Manhattan / Midtown East
    1,665 reviews
    #40 of 468 hotels in New York City
     
    Pod 51 Hotel
    4,921 reviews
    #224 of 468 hotels in New York City
     
    Hotel 48LEX New York
    1,484 reviews
    #59 of 468 hotels in New York City
     
    New York Marriott East Side
    2,192 reviews
    #279 of 468 hotels in New York City
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,411)
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    1 - 5 of 3,958 reviews

    Reviewed 2 days ago

    I always stay at this hotel during UNGA week. It is convenient to all of my meetings and the service is reliably average. I am Starwood Platinum and they always try to make me feel a little extra special and were even able to upgrade...More

    Thank greatguyindc
    Response from Management_Team_365, Manager at W New YorkResponded yesterday

    Hello greatguyindc, It is always a joy welcoming back old friends, and especially loyal SPG members! We thank you for sharing your experience and are thrilled that our gesture of appreciation for your loyalty was enjoyed. We hope that it will not be too long...More

    Hotel's Favourite
    Reviewed 3 weeks ago

    Nice, modern, and clean hotel, in a great location. Staff are friendly and the atmosphere is nice! The rooms are modern, well furnished, but have a pay as you lift mini bar which can be very costly. The wifi requires an extra $14 to use...More

    1  Thank lukeh121
    Response from Management_Team_365, Manager at W New YorkResponded 3 weeks ago

    Hello lukeh121, Greetings from NYC! It was our joy to host you and we thank you for your outstanding review. We hope you will return to join us again when your travels next bring you to our neck of the woods. All the best, Rene...More

    Reviewed 4 days ago via mobile

    I travel for a living and spend more than 50% of my time on the road, I am shocked by just how bad this hotel has become. Customer service was the worst part of it. On multiple occasions, I tried calling the operator, front desk,...More

    Thank AJHJRR
    Response from Management_Team_365, Manager at W New YorkResponded 3 days ago

    Hello AJHJRR, Greetings from W New York! We are grateful when guests take the time to provide their review, but your comments regarding your interaction with our team are frankly alarming to me as we are known for our welcoming hospitality and it is that...More

    Reviewed 5 days ago via mobile

    I stayed at this hotel for work. I had a choice of hotels that are offered by our corporate travel agents. I chose this one because of the usual W standard. This hotel is appalling. The spectacular room that I stayed in was anything other...More

    1  Thank Simone V
    Response from Management_Team_365, Manager at W New YorkResponded 3 days ago

    Hello Simone V, It was our joy to welcome you through our doors and we thank you for sharing your review. Your comments, however, are alarming to us as they do not describe a true W experience, and if time permits I would personally like...More

    Reviewed 5 days ago via mobile

    Have stayed at this hotel before. In a great location this is a busy bustling hotel and the staff are very friendly and helpful. The room is nicely decorated but I had forgotten just how compact and small the rooms were. Despite this would still...More

    Thank 1879fulham
    Response from Management_Team_365, Manager at W New YorkResponded 3 days ago

    Hello 1879fulham, Greetings from NYC! It was a joy to welcome you back and we thank you for your review. We are thrilled that, once more, our welcoming hospitality impressed and that we earned your recommendation. We hope you will return to join us again...More

    Residence Inn New York Manhattan / Midtown East
    1,665 reviews
    #40 of 468 hotels in New York City
     
    Pod 51 Hotel
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    Hotel 48LEX New York
    1,484 reviews
    #59 of 468 hotels in New York City
     
    New York Marriott East Side
    2,192 reviews
    #279 of 468 hotels in New York City
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Pool
    Details
    • Price range
    • US$203 - US$641 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #39 Spa Hotel in New York City
    • #68 Green Hotel in New York City
    • #199 Luxury Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 693
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Ctrip TA, Travelocity, Orbitz, Hotels.com, Priceline, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, Agoda, getaroom.com, Evoline ltd and HotelQuickly so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • w New York Hotel New York City ,
    • w New York City ,
    • w Hotel New York City ,
    • w Hotel Lexington
    Add Photo Photos
    Traveller (891)
    Room & Suite (457)
    Dining (35)
    Hotel & Grounds (526)
    Bathroom (101)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
    Pod 51 Hotel
    4,921 reviews
    .28 km away
     
    Hotel 48LEX New York
    1,484 reviews
    .10 km away
     
    New York Marriott East Side
    2,192 reviews
    .06 km away
     
    Residence Inn New York Manhattan / Midtown East
    1,665 reviews
    .15 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lauren W
    17 September 2017|
    AnswerShow all 2 answers
    Response from Management_Team_365 | Property representative |
    Hello Lauren W, We thank you for reaching out and we hope to welcome you in the weeks and months ahead. Regrettably, this forum does not allow us to publish email addresses, though we would welcome your call if you wish to... More
    0
    Votes
    Katie M
    12 September 2017|
    Answer
    Response from Kwanzaa B | Reviewed this property |
    I looked up my folio from 2yrs ago and there was a deposit of 347.75 refunded for a $300 room. I'm not sure if that was charged and taken off because I used my credit card to book and hold on file. There was also a 8.875 NYC... More
    0
    Votes
    Jo L
    10 September 2017|
    Answer
    Response from MrVarmint | Reviewed this property |
    If you are a Starwood Preferred Guest member (SPG), you can set your stay preferences to feather-free in your SPG account or you can set it during or after booking online regardless of membership status. I suggest doing... More
    0
    Votes
    Room Tips
    "Higher floors are quiet however the elevators are very slow."
    Read review
    "Ask for Cindy"
    Read review
    "Room on the 4th floor. Easy access to filtered water in the gym"
    Read review
    "Higher floor facing the front of the hotel"
    Read review
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