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W New York

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3,918 Reviews from our TripAdvisor Community

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Showing 3,542: English reviews
Monroeville, Pennsylvania
Reviewed yesterday NEWvia mobile

My daughter and I stayed for the weekend and really liked this hotel. We were in a perfect location and the staff was great. The room was small but was called a " cozy" room. It was modern, very clean and just the right size for us. We would stay here again!

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Helpful?
Thank dana g
Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

Many reviewers mention small room sizes. We had a Spectacular room with a king size bed and enough room for two. On our previous stay here we had a Wonderful room which was rather cramped. But even if we didn't get a Spectacular room this time around, we would have still stayed in this hotel because location and service beat...

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Helpful?
1Thank shushkos
Management_Team_365, General Manager at W New York, responded to this review

Hello shushkos, Christmas in NYC is honestly one of the most magical times of the year, and we are thrilled that you were able to join us. Your wonderful review warmed our hearts; it is always a delight to know that we have met, and exceeded, expectations from our guests. We wish you season’s greetings and hope you will join...

pittsburgh
Reviewed 3 days ago NEW

Our room was small. That said, it was clean,well appointed, comfortable and quiet. The staff was friendly and helpful. And the location couldn't be beat. I would stay here again. And I would certainly recommend this property to family and friends.

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Helpful?
1Thank hipandhopping
Management_Team_365, General Manager at W New York, responded to this review

Hello hipandhopping, Greetings from your new friends in the Big Apple! It was our pleasure to host you and we thank you for the warmth of your review. We are thrilled that you had such a memorable time with us and we look forward to your return. Thank you again, until the next time! All the best, Bill Bunce Complex...

miami
Reviewed 3 days ago NEW

Hotel has the usual of what's needed. Its a little tired but I'm here on business and perfectly fine. One issue is regulating the temperature... the heater is extremely loud so you have to turn it off. The room size is a very good size for NYC. Oddly, a petite hair dryer so brings yours with you!

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Helpful?
1Thank mecoyne
Management_Team_365, General Manager at W New York, responded to this review

Hello mecoyne, Being located in the heart of midtown, we have the pleasure of welcoming a number of business travelers just like yourself and we thank you for taking the time to share your feedback. We invite guests to reach out to our welcome desk for whatever need one might have, whenever that need might arise. The comfort of our...

Howell, New Jersey
Reviewed 3 days ago NEW

Quick "staycation" here for a night. Big plus for me, was sophisticated hotel without the nightclub noise. Might be a little quieter than a typical W. Location is perfect for just walking the streets. Waldorf right across the street with Rockfeller Center and even Grand Central Station a little stroll away. Really nice upscale lounge and sitting area. rooms are...

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Helpful?
1Thank SeriousTraveler08701
Management_Team_365, General Manager at W New York, responded to this review

Hello SeriousTraveler08701, Greetings fellow New Yorker! It was our pleasure to be your home-away-from-home during your recent staycation, and we are delighted by your feedback. We are thrilled that you felt the warmth of our hospitality and enjoyed recharging in the Living Room; we hope you took the time to enjoy a tasty snack and a delicious beverage or two...

Washington DC, District of Columbia
Reviewed 3 days ago NEW

Stayed here for a big event. We got upgraded to a suite. The suite was excellent, but the other rooms were literally postage stamp sized. Also this property needs to spend some time on basic cosmetics. Service staff was friendly and helpful. NYC hotels are a tough one....not enough room and often working with old infrastructure, but for the price...

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Helpful?
1Thank Julie F
Management_Team_365, General Manager at W New York, responded to this review

Hello Julie F, It was our pleasure to welcome you to NYC and we thank you for sharing your comments. We are elated that you felt the love from our Talent, and delighted that we were able to upgrade your accommodations to provide that little extra something! If you are a fan of Bliss, we hope you enjoyed the Bliss...

Oakville, Canada
Reviewed 3 days ago NEWvia mobile

I'll call out right away. Rooms are small. But who cares? Service is amazing - check in made you feel valued. Much better than the Doubletree up the street. (By miles and miles). Check in was easy and painless. Long wait for elevators for some reason. But didn't matter given everything else was great. Room clean, amenities were fresh and...

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Helpful?
Thank 5HABfans
Management_Team_365, General Manager at W New York, responded to this review

Hello 5HABfans, Warm greetings from NYC! It was a joy to welcome you back and we thank you for the warm review. At W New York we are known for many things, not least the comfort of our room and the amenities we provide, but we know that it is the genuine hospitality of our Talent that truly sets us...

Reviewed 3 days ago NEW

The W Hotel chain is a mid-to-higher price point hotel, but you can always count on the great Bliss products in the bathrooms to provide that extra oomph. This location is right on Lexington Ave at 49th street, convenient to Park, 5th and midtown locals. Rooms are a bit small (as most are in NYC, where space is at a...

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Helpful?
Thank Michele V
Management_Team_365, General Manager at W New York, responded to this review

Hello Michele V, Greetings from NYC! It was our pleasure to host you during your recent business trip, and we thank you for your feedback. We know the importance of having a comfortable space to relax and recharge after a busy day, and our Style Department is tickled that your room met expectations. We hope your conference was a success...

Raleigh, North Carolina
Reviewed 3 days ago NEW

We travel to NYC every Fall and this was our second year in a row staying at this property. It's very close to many great restaurants, bars and shopping and not far from central park. We love the location!

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Helpful?
Thank TheGlobetrotter77
Management_Team_365, General Manager at W New York, responded to this review

Hello TheGlobetrotter77, It was our delight to welcome you back, and we thank you for providing your review. We are thrilled that you enjoyed our enviable location in the heart of so many of the magnificent sights of New York and are delighted that you savored your time with us. Once more, we appreciate your comments and look forward to...

Reviewed 4 days ago NEWvia mobile

I stayed here a couple of years ago, and more recently in early December and noticed how dated this particular W felt. No fun amenities in the room, not even a way to listen to music from my iPhone (most other Ws I have stayed at have that. Must be because there is essentially little soundproofing of rooms. I could...

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Helpful?
Thank Pedro A
Management_Team_365, General Manager at W New York, responded to this review

Hello Pedro A, It is always a pleasure to welcome back old friends to W New York, and we thank you for providing your review. We are thrilled that you joined us for a delicious breakfast in Heartbeat, a treat in starting each day! We regret however that your room failed to meet your needs, and invite you next time...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM758 - RM3,090 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#38 Spa Hotel in New York City
#66 Green Hotel in New York City
#191 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
36 questions
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Questions? Get answers from W New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As in NYC, you hear street traffic from almost every floor, but the higher you go, the less you hear.”
 of 5 bubbles michelev619, 7 Dec 2016 | Read review
“There are rooms 5 feet from the ice machine. The doors were paper thin so I could imagine you'd hear people get ice every time.”
 of 5 bubbles W455PJtomr, 5 Dec 2016 | Read review
“None to give as the hotel is very good”
 of 5 bubbles DiFrank44, 3 Dec 2016 | Read review
“Don't get the rooms near the lift , it's noisy with people in and out .”
 of 5 bubbles cheeky_smile7, 1 Dec 2016 | Read review
“Go for high rise to avoid noise pollution”
 of 5 bubbles mpebays, 28 Nov 2016 | Read review
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