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Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(162 reviews)
“bliss spa”(151 reviews)
“whiskey blue”(57 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from W New York
Special Offer: Breakfast for 2 Included
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Offers from W New York
Special Offer: Breakfast for 2 Included
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,706)
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All reviewsbliss productsbliss spawhiskey bluew insidermega roomnew yorklexington avecozy roomrooms are smallwaldorf astorialobby bartimes squarecentral parkrockefeller centerfew blockssubway stationnyc
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21 - 25 of 4,220 reviews
Reviewed 4 weeks ago

This hotel will no longer be a "W" hotel in April, this gives you an idea of how run-down it is and explains why its dirty, grubby and patched up over the recent years. Marriot will re-brand it something else they say Its a dive...avoid...More

Thank AJF2000
Response from TeamMarriott, General Manager at W New YorkResponded 3 weeks ago

Hello AJF2000, We appreciate you taking the time to leave your comments. It is unfortunate to see that we did not meet your expectations, and for that we sincerely apologize. This is not our standard, and not what our typical guest experiences. Your feedback has...More

Reviewed 4 weeks ago via mobile

Had a lovely stay in this hotel. Room was comfortable but disappointed there was no tea/coffee facilities. Asked for them at reception & was given a kettle but no cups!!!! Only one dressing gown between 2 but I am sure we would have been given...More

Thank Jane W
Reviewed 4 weeks ago via mobile

the hotel is located on a super location.al courtesy staff is a disaster .. rooms are probably better in jail than a hotel with so many stars .. the view from the room is the view of the wall. never too much in this hotel.More

1  Thank Tonito22
Response from TeamMarriott, General Manager at W New YorkResponded 4 weeks ago

Hello Tonito22, Thanks for choosing to stay with us and for giving us insight to your experience. Although we appreciate how much you loved our prime location in Midtown Manhattan, we are very sorry for the disappointment with your room. Should your travels bring you...More

Reviewed 4 weeks ago via mobile

Me and my mum stayed at this hotel at the end of November 2017 for 5 Nights. We stayed in a Queen Room which was a nice/comfortable size for our stay as we didn't spend much time in the hotel other than to get ready...More

Thank travelwithchels
Reviewed 19 March 2018

Don't be fooled by the prestigious "W" name like we were. Thinking this would be like the one in Miami which is one of the best in town, we booked it in NY. The lobby and bar seems cool and modern, but when we got...More

Thank PRMIAMI
Response from TeamMarriott, General Manager at W New YorkResponded 5 weeks ago

Hello PRMIAMI, Thanks for your honest feedback and your loyalty to the Marriott brand. Please accept our sincere apologies for your unpleasant experience at our hotel. As the happiness of our guests is our key priority, we hate that we fell short during your stay....More

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Best Value Properties in New York City, NY
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
US$201 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in New York City
#70 Green Hotel in New York City
#205 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$201 - US$555 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in New York City
#70 Green Hotel in New York City
#205 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1004)
Room & Suite (591)
Dining (35)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
heathjordan
4 April 2018|
Answer
Response from IrishSS |
Heathjordan I hope you get a reply soon, it’s not nice not knowing before travelling. We have booked this hotel for May so I’m hoping all will be ok.
0
Votes
isablue66
4 April 2018|
AnswerShow all 8 answers
Response from spooky08 | Reviewed this property |
We didn’t pay for WiFi . We went down the road for breakfast it was fantastic can’t remember name but when you come out of hotel doors turn left and walk 2mins if that to where you see tables etc . They cook what you want... More
1
Vote
brednall
26 March 2018|
AnswerShow all 7 answers
Response from LAA4 | Reviewed this property |
Yes there's a hairdryer in the room. Rooms also have a safe in the bottom of the wardrobe. However for some reason ours was missing but we just called down to Reception and they sent up a replacement so all sorted very... More
1
Vote
Room Tips
"Go for a higher floor - there's two bars beneath the hotel which may get loud on a weekend"
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"look elsewhere"
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"High floors, away from the elevators"
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"We didn’t mind where our room was as we weren’t I it that much only to sleep"
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