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Traveller (1004)
Room & Suite (591)
Dining (35)
Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(162 reviews)
“bliss spa”(151 reviews)
“whiskey blue”(57 reviews)
AMENITIES
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Offers from W New York
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from W New York
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
1 May2 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,702)
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All reviewsbliss productsbliss spawhiskey bluew insidermega roomnew yorklexington avecozy roomrooms are smallwaldorf astorialobby bartimes squarecentral parkrockefeller centerfew blockssubway stationnyc
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2,021 - 2,025 of 4,218 reviews
Reviewed 28 October 2013

Download your flashlight app, the hallways are so dark you will need it. Almost spooky. The walls are thin and you can hear every cough and laugh in the next room. Also, the room is dark and needs more lighting. As small as the room...More

Thank elizjohnmatt
Response from GMAnnaM, General Manager at W New YorkResponded 1 November 2013

Thank you for your post. Please accept my apologies for any disappointment in the lighting and noise level of your guestroom. For future reference, our Whatever/Whenever team will be more than happy to send an additional lamp to your room should you request it, and...More

Reviewed 25 October 2013

Recent stay at W NY disappointing having just stayed in the W Qatar and going on to the Chicago North River Westin, both of which were excellent. The room was very small and air conditioning was very noisy (and had to be turned off). There...More

Thank LondonJohnsy
Response from GMAnnaM, General Manager at W New YorkResponded 1 November 2013

Thank you for your review. Please accept my apologies for the maintenance challenges in your guestroom, as well as our breakfast service. Upon receiving your initial concerns, we have expedited our Engineering team to that particular guestroom to make the necessary repairs. Although we unfortunately...More

Reviewed 24 October 2013

I stayed here for 2 days, mid-week, on a business trip because it is close to the client. It is very modern, hip, clean, and small. Everything is big enough, but there is no extra room in the bath, the room, or even the small...More

Thank stemen
Response from GMAnnaM, General Manager at W New YorkResponded 1 November 2013

Thank you for sharing with TripAdvisor! We are thrilled that you enjoyed your W experience, and I have shared your message with the rest of the W team. Please feel free to e-mail me at GMAnna.MacDiarmid@whotels.com when you plan to return. Thank you again, and...More

Reviewed 23 October 2013

Stayed here multiple times over the last few months. Compared to the other W's in town, this one is towards the bottom of my list (I stay here as the others - particularly Time Sq - are usually more expensive). Layout of the lobby is...More

Thank Khatls
Response from GMAnnaM, General Manager at W New YorkResponded 24 October 2013

Thank you for your feedback. Please accept my apologies for lack of personalized service during your most recent W experience. I can assure you that this is not typical of W, and I have shared your comments with the rest of my team. Please feel...More

Reviewed 19 October 2013

We would not have chosen the W were it not for the wide angle lens. That is to say, the pictures of the room and lobby that were posed on the internet make them look much larger than they actually are. The room fit a...More

2  Thank stevencherrymd
Response from GMAnnaM, General Manager at W New YorkResponded 24 October 2013

Thank you for your review. Please accept my sincerest apologies for any disappointment in the size of your assigned guestroom, and our guest amenities. For future reference—coffeemakers are available at all of our W hotels free of charge and upon request. I sincerely regret if...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
US$201 - US$549 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in New York City
#70 Green Hotel in New York City
#206 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$201 - US$549 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in New York City
#70 Green Hotel in New York City
#206 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1004)
Room & Suite (591)
Dining (35)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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heathjordan
4 April 2018|
Answer
Response from IrishSS |
Heathjordan I hope you get a reply soon, it’s not nice not knowing before travelling. We have booked this hotel for May so I’m hoping all will be ok.
0
Votes
isablue66
4 April 2018|
AnswerShow all 8 answers
Response from spooky08 | Reviewed this property |
We didn’t pay for WiFi . We went down the road for breakfast it was fantastic can’t remember name but when you come out of hotel doors turn left and walk 2mins if that to where you see tables etc . They cook what you want... More
1
Vote
brednall
26 March 2018|
AnswerShow all 7 answers
Response from LAA4 | Reviewed this property |
Yes there's a hairdryer in the room. Rooms also have a safe in the bottom of the wardrobe. However for some reason ours was missing but we just called down to Reception and they sent up a replacement so all sorted very... More
1
Vote
Room Tips
"Go for a higher floor - there's two bars beneath the hotel which may get loud on a weekend"
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"look elsewhere"
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"High floors, away from the elevators"
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"We didn’t mind where our room was as we weren’t I it that much only to sleep"
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