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W New York

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W New York
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4,094 Reviews from our TripAdvisor Community

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Showing 3,699: English reviews
Washington DC
Reviewed 28 June 2012

I'm only Gold status, so I wasn't expecting much, but the room (Wonderful) was small even by NY standards. I had asked for a quiet room (not on Lexington or 50th) and while my wish was granted, maybe all the quiet rooms are the last ones to be updated. I had a bathtub that looked original, with a shower curtain...

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1Thank Witter1
Toronto, Canada
Reviewed 28 June 2012

My first time in New York city was amazing in large part due to the W New York on Lexington. I loved the area as a home base...I still went out to places in Williamsburg, and Meatpacking district, but it was nice to have a home base situated in such a nice area of New York. Rockefeller Plaza is very...

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Thank Maria G
Melbourne, Australia
Reviewed 28 June 2012

My Husband and I arrived at 10pm on Thanksgiving from a long flight from Australia. Check in was a breeze and arrived to our room to champagne and strawberrys. Thinking my husband was being thoughtful but it was from the girls at the front desk as they saw my birthday was approaching a really lovely gesture. We also managed to...

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Thank Kathryn D
Miami Beach, Florida
Reviewed 28 June 2012

The hotel s old, rooms are in poor shape. Yet I have to say the staff provides a great service! ( I will never stay there again)........

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1Thank murcicosa
Management response:

Hello There, Thank you for taking the time to post a review with our Trip Advisor community. While we are pleased to hear that you enjoyed our team, we must apologize for the disatisfaction concerning the accommodations. I have notified my team with your concerns so that we may improve upon the W experience we aim to provide our guests....

Rockville
Reviewed 27 June 2012

My husband and I recently stayed at at the W hotel with our two young children. We had a very nice stay as the hotel was clean, the staff was very helpful, the location of the hotel was perfect for us, good atmosphere, good food in the lobby eating area, etc. Our only complaint was the small size of the...

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2Thank 632Illana
Reviewed 27 June 2012

Best service and location. Gina helped me out big time. Forgot a shirt for the next day and she got the manager to help me out. Will stay here every time I come to NYC.

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1Thank BigTommyBalla
New York City, New York
Reviewed 25 June 2012

The new chic in NYC is how small you can make it. This Hotel takes the cake! Three sizes, tiny, smallest and small. And the bed, well it was so small that one of us slept on the floor. LOL all for a premium buck. The trick is Priceline, at the priceline number it is not that bad. But any...

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1Thank Estrumagu
New York City, New York
Reviewed 22 June 2012

Been about 6 months since my last visit to W New York. Derron, my favorite doorman, jumped to my assist. Recognized me immediately and took care of me throughout, during a very hot summer week. As always, that kind of service is much appreciated and is consistently demontrated by the full staff. I'll definitely be back!

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Thank none n
Management response:

Wow! Thank you so much for your wonderful review about your recent stay at W New York. We are so happy to hear that the service provided by my team keeps you coming back! We look forward to welcoming you again soon! Cheers, Nicole

Reviewed 22 June 2012

I have stayed in many hotels in Manhattan over the past 20 years. The W Hotel on Lexington is by far the worst. For $550 per night you get a small room with dirty carpet, filthy bathroom and air conditioner so clogged with dust it hardly works. No soap in the bathroom. Hotel staff acts like they are doing you...

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2Thank Travel M
Management response:

Welcome Travel M, Thank you for taking the time to post a review about your recent experience at W New York. Please accept our apologies for the inconveniences you experienced during your time spent with us. This is certainly not the W experience we aim to provide our guests and I am truly sorry this happened to you. I have...

Dallas, Texas
Reviewed 20 June 2012

I am a Platinum and will be for the rest of my business career but this W concept is just tired and plain worn out just like this hotel. I try to be balanced in reviews but it is hard when paying $550 for a room that is called a Fantastic Suite that can't be more then a total 180...

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1Thank haddad007

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM979 - RM2,604 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#36 Spa Hotel in New York City
#69 Green Hotel in New York City
#193 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
52 questions
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Questions? Get answers from W New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the size of rooms available for your budget”
 of 5 bubbles rona662015, 23 Mar 2017 | Read review
“I was beside an elevator but it was still really quiet.”
 of 5 bubbles RandomFlair, 11 Mar 2017 | Read review
“Try to get a room with a view”
 of 5 bubbles nfifer, 5 Mar 2017 | Read review
“Don't expect too much...”
 of 5 bubbles bizzyhuppy, 24 Feb 2017 | Read review
“Stay away from the rooms that face Lexington Ave. Firehouse and NYPD precinct around the corner.”
 of 5 bubbles SCS_SCS, 19 Feb 2017 | Read review
5 of 5