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27/11/2017 28/11/2017
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    W New York

    541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
    (212) 755-1200
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    27/11/2017 28/11/2017
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    US$509
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    Traveller (950)
    Room & Suite (468)
    Dining (35)
    Overview
    • Excellent29%
    • Very good33%
    • Average20%
    • Poor10%
    • Terrible8%
    Travellers talk about
    “bliss products” (160 reviews)
    “bliss spa” (149 reviews)
    “whiskey blue” (55 reviews)
    Free Internet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    4.0 Star Hotel
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    Offers from W New York
    Special Offer: Complimentary Upgrade
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    Rooms
    27 Nov28 Nov
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,536)
    There are newer reviews for W New York
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    2,111 - 2,115 of 4,069 reviews

    Reviewed 7 April 2013

    My stay at the hotel could have been better. As it was my first time here, I had some good expectations that were not met. First would be an upgrade to a large room, after all I am a Platinum Member. Upon entering the room...More

    1  Thank ElcioBR
    Response from GMAnnaM, General Manager at W New YorkResponded 12 April 2013

    Thank you for your post, Elcio. Please accept our apologies for your disappointment with the upgrade that was provided for you, and any rudeness encountered during your stay. We certainly value our Starwood Preferred Guest members, and we do our best to upgrade our Platinum...More

    Reviewed 4 April 2013

    I booked a mid level room and could hear my neighbors baby wake up, talk, eat and lots of other lovely interactions with the parents. Walls are paper thin. The lobby was also a little rough around the edges, such as stained couches. I think...More

    Thank ha_steiner
    Response from GMAnnaM, General Manager at W New YorkResponded 8 April 2013

    Thank you for taking the time to share your feedback with our online community. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. At W, we do strive to uphold the highest level of...More

    Reviewed 4 April 2013

    Peter is excellent and always takes care of his customers. I have been to the W bar several times and he is always friendly and provides great service. I enjoy my stay even more because of the great service he provides. Keep up the great...More

    Thank KimH622
    Response from GMAnnaM, General Manager at W New YorkResponded 8 April 2013

    Thank you for your kind and gracious words! I will definitely be sharing this with Peter and the rest of my team as a reminder of what we do best! Thank you again for your kind words, and we certainly love when our guests take...More

    Reviewed 3 April 2013

    I stayed at this location frequently about 5 years ago and really enjoyed it. This last time, I was less than impressed. I had a "Spectacular" room which was the equivalent of a normal sized hotel room (the Wonderful and especially the Cozy are way...More

    Thank sicboy
    Response from GMAnnaM, General Manager at W New YorkResponded 8 April 2013

    Thank you for your feedback. Please accept my apologies for the internet connectivity in our Living Room and any inconvenience this has caused. I will definitely be sharing this information with our Director of IT to rectify this immediately. With that being said, we are...More

    Reviewed 3 April 2013 via mobile

    After a not so good experience 5 years ago, decided to give it another try. Staff was very attentive, interested in my needs and proactive. One day as I had misplaced my usual kufflinks - had these emergency very hard to put ones - as...More

    Thank TATAS5
    Response from GMAnnaM, General Manager at W New YorkResponded 8 April 2013

    Thank you for your review on TripAdvisor. We are very happy that you enjoyed our signature WOW service, and W New York’s talent and I are always more than happy to help any of our guests in need. I will certainly be sharing your message...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Pool
    Details
    • Price range
    • US$158 - US$617 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #41 Spa Hotel in New York City
    • #68 Green Hotel in New York City
    • #206 Luxury Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 693
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Splitty, Travelocity, Orbitz, Agoda, Hotwire, TripOnline SA, getaroom.com, Evoline ltd, Cheap Tickets, Cancelon and HotelQuickly so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • w New York Hotel New York City ,
    • w New York City ,
    • w Hotel New York City ,
    • w Hotel Lexington
    Add Photo Photos
    Traveller (950)
    Room & Suite (468)
    Dining (35)
    Hotel & Grounds (569)
    Bathroom (106)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
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    and the New York Public Library, and the non-stop
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    Ask a question
    Questions & Answers
    daisydukes81
    17 November 2017|
    AnswerShow all 2 answers
    Response from trish1963 | Reviewed this property |
    shuttle bus can book online or buy ticket at airport drop u off at hotel i think it was $21 each we booked online for pickup when leaving hotel
    1
    Vote
    rmeehan94
    8 November 2017|
    AnswerShow all 3 answers
    Response from tanikz2015 | Reviewed this property |
    Yes, $150 if on debit/credit. In my experience at other hotels when I've paid the fee in cash it's sometimes a slightly higher amount.
    0
    Votes
    Suzanne-Michell... W
    28 October 2017|
    AnswerShow all 2 answers
    Response from Management-Team-360 | Property representative |
    Hello Guest, It would be a pleasure to help you plan your surprise! We invite you to reach out to a W Insider so that we can review your existing reservation and explore the options together. As we are not allowed to... More
    0
    Votes
    Room Tips
    "Our queen-size Wonderful Room was pretty tight when trying to open two check-in size suitcases; the smaller..."
    Read review
    "If on floors 1-6 use the two lifts next to the main four lifts as you'll find getting up and down a whole..."
    Read review
    "Make sure you have one of the bigger rooms overlooking the street or at least, make sure your room is at one..."
    Read review
    "don't stay here"
    Read review
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