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W New York

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W New York
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4,097 Reviews from our TripAdvisor Community

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Showing 3,702: English reviews
Geneva, Switzerland
Reviewed 7 May 2012

First time (and probably last time) in a W hotel. Stayed here for two nights. Had a room which was pretty much the size of a double bed, had to squeeze down a wall to get to the far side. Also woken up by noisy neighbours at 3 or 4am. Could hear clearly their conversations. Stupidly left my ebook reader...

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2Thank Thomas S
New York City, New York
Reviewed 7 May 2012

When we arrived the doorman was very attentive - a relief after arriving in Penn Station on a crazy Thursday afternoon. I have never entered any hotel with such a long line to check in - which was discouraging given we had meetings to go to. A nice touch was an attendant handing out small bottles of water to the...

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1Thank KatM60763
Johannesburg, Gauteng, South Africa
Reviewed 7 May 2012

I was very impressed with the service during my recent stay at the W Hotel in Manhattan. The Whenever Whatever service is great, always willing and able to assist. But most impressive was Nadia Ahmed at front desk, very friendly, helpful and going the extra mile!

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1Thank Alton S
Honokaa, Hawaii
Reviewed 6 May 2012

We stayed at the W New York on Lexington Avenue for a couple of nights and used Suite Rewards to upgrade to a suite. We were given a Fantastic Suite which was large and very well appointed. The staff was great and we used the free Acura MDX to get dropped off at Lincoln Center for he symphony. What a...

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1Thank makaliu1
Niagara-on-the-Lake, Canada
Reviewed 4 May 2012

My wife and I had a much needed weekend getaway on our own (we have four kids) in late April, 2012. From the moment we arrived at the W, we couldn't have been made to feel more welcome. Someone handed us two glasses of cold champagne and from that point on, EVERYONE that we encountered that worked at the W...

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2Thank Joe P
St. John's, Canada
Reviewed 1 May 2012

What an amazing stay! Myself and the members of my group had the best time ever!! Your front desk was amazing! Edna and Gloria were especially helpful as was the night mananger and front office manager! The bell man joe was so nice and always willing to help! The door boys were interactive and always helpful!!! Our room was fantastic...

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1Thank David G
Nashville, Tennessee
Reviewed 1 May 2012

My family stayed at the W from 04/20 to 04/24. We had reserved a room with two beds at the "W" but when we got there we were told that rooms with two beds were unavailable. Nadia however stepped in and helped us. Nadia upgraded us to a studio style room for a nominal charge . Given that we got...

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1Thank Treazy
Kaukauna,WI
Reviewed 30 April 2012

We had heard that most hotel rooms are small in NYC compared to what we are use to here in Wisconsin and they were right. However, they were not as small as I imagined. There was plenty of room. The staff was very nice and the concierge was very helpful. They let us check in early with no additional fees....

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1Thank Tanyata420
From Texas
Reviewed 30 April 2012

Review collected in partnership with Easytobook.com
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1Thank Becca A
Montreal, Quebec, Canada
Reviewed 30 April 2012

I didn't know what to expect in terms of room size after booking the W based on the reviews found here. We were a couple staying for 3 nights and received a Queen bed cozy room. I had no problems with the room size; from what I understand, New York hotel rooms are in general this size. some people may...

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2Thank woodulu

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM981 - RM2,597 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#36 Spa Hotel in New York City
#69 Green Hotel in New York City
#191 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
53 questions
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Questions? Get answers from W New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the size of rooms available for your budget”
 of 5 bubbles rona662015, 23 Mar 2017 | Read review
“I was beside an elevator but it was still really quiet.”
 of 5 bubbles RandomFlair, 11 Mar 2017 | Read review
“Try to get a room with a view”
 of 5 bubbles nfifer, 5 Mar 2017 | Read review
“Don't expect too much...”
 of 5 bubbles bizzyhuppy, 24 Feb 2017 | Read review
“Stay away from the rooms that face Lexington Ave. Firehouse and NYPD precinct around the corner.”
 of 5 bubbles SCS_SCS, 19 Feb 2017 | Read review
5 of 5