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Four Seasons Hotel New York

Expedia.comUS$775*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Seasons Hotel New York
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87 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Chantilly, Virginia
Reviewed 1 week ago

Great service from the doormen, concierge, front desk, housekeeping to room service. All courteous and professional. We appreciated the baby stroller they gave us for the day. Breakfast at the garden restaurant was a bit pricey but expected at a place like that. Overall great place. Would definitely recommend.

Review collected in partnership with Four Seasons
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Thank Jsoulimani
Montreal, Canada
Reviewed 1 week ago

Stayed at the Four seasons for 2 night getaway. I believe we stayed in the Gotham suite. Classic four seasons styling, state of the art curved television, very spacious bedroom area, decent city view, large bathroom, very clean, loved the room! Staff was nice but a bit bland at times. Kudos to their security measures at night. Very accommodating in...

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Helpful?
Thank Rob B
FSHRNewYork, General Manager at Four Seasons Hotel New York, responded to this review

Thank you so much for the glowing comments on the room, location, facilities and we are so happy to hear that you found that all of the details were tended to during your stay. We very much look forward to welcoming you back again in the near future, and, in the meantime, we wish you the safest of travels. Best...

London, United Kingdom
Reviewed 1 week ago

great hotel, good service, good rooms but no personal touch in reception or concierge... the breakfast is way too expensive for what it is value for money is rather poor i felt. we liked the location and the rooms...but will not come back and we do stay in ny about 20 nights a year.

Review collected in partnership with Four Seasons
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Thank isabellemV9922YG
FSHRNewYork, General Manager at Four Seasons Hotel New York, responded to this review

Dear Isabelle, Thank you for sharing your feedback in regards to your recent experience at Four Seasons Hotel New York. I am extremely disappointed to hear that the service you received and the value of our product did not meet your expectations. I am sincerely apologetic on behalf of the entire team, as we fell short of providing you with...

The Woodlands, United States
Reviewed 1 week ago

On a scale of 1-10, 20! The staff, doorman, concierge, front desk, room service, spa, hotel...I could go on and on. This was our first trip to NYC and The 4 Seasons was one of top, most memorable, attractions. Simply outstanding. Thank you.

Review collected in partnership with Four Seasons
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Thank trentu2017
FSHRNewYork, General Manager at Four Seasons Hotel New York, responded to this review

Wow! Thank you so much for taking the time to share the nice notes about your first New York experience at Four Seasons Hotel New York! I am thrilled to hear you enjoyed your visit and found that all of the details of your stay were tended to. We hope that you make another trip to the Four Seasons Hotel...

Reviewed 2 weeks ago via mobile

We planned a Mother's Day trip for our mothers starting 3 months ago when we acquired tickets to see Hamilton! We decided to stay at the four seasons because the service is incredible! And it has not disappointed us one bit. Both of our mothers are elderly and the team of professionals at every level have gone above and beyond...

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Thank suecC3332JY
FSHRNewYork, General Manager at Four Seasons Hotel New York, responded to this review

I am so thrilled to hear that you had such a wonderful experience at Four Seasons Hotel New York and had an enjoyable Mother's Day and five-star service from our staff while visiting New York. I look forward to welcoming you back soon! Sincerely, Mehdi Eftekari Four Seasons Hotel New York

Margaret River, Australia
Reviewed 2 weeks ago via mobile

I've been staying at 4 Seasons NY ,several times a year, for over twenty five years. I've always loved it and have felt like I was coming home each time. Now I'm thinking maybe it's time to move on. Essentially everything is still lovely and they have redone a lot of the rooms. But has it helped? Not sure. Annoying...

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Thank Googlyman
FSHRNewYork, General Manager at Four Seasons Hotel New York, responded to this review

Dear Googlyman, Thank you for taking the time to write this review. I am deeply saddened to receive your feedback in regards to your recent visit to Four Seasons Hotel New York. I would love to personally speak to you in hopes we can change your mind about our property. if you are open to speaking about your experience further,...

Reviewed 2 weeks ago

Having read several reviews saying that this hotel is outdated, compared to other luxury destinations in Manhattan, I have to completely disagree. Here I could find all the main features you could expect from a Four Seasons, from an excellent location (5 minutes from Central Park and the infamous 5th avenue) to great staff and facilities. The best part was...

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Helpful?
Thank Francesco P
FSHRNewYork, General Manager at Four Seasons Hotel New York, responded to this review

Dear Francesco, Thank you so much for sharing this rave review. We are thrilled to hear you had such a wonderful experience at our property and enjoyed the facilities, location, spa, and the newly remodeled accommodations. All of us here at Four Seasons Hotel New York take great pride in providing such personalized service and memorable experiences for our guests....

Reviewed 2 weeks ago via mobile

Stayed there 4 nights for my birthday, the hotel is nice rooms are spacious for NY i believe but definitely not worth it. Have stayed in Four Seasons all over the world and chose them for their outstanding service unfortunately this hotel had very bad service. I will even think twice next time i book Four Seasons!

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Helpful?
Thank Carole L
FSHRNewYork, Manager at Four Seasons Hotel New York, responded to this review

Dear Carole, Thank you for sharing your feedback in regards to your recent experience at Four Seasons Hotel New York. I am extremely disappointed to hear that the service you received did not meet your expectations and that we fell short of providing you with the high level of service we strive to provide all guests with. If you would...

Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago

short welcome message / GM details it is expected coffee/tea facilities and few amenities should be standard being Four Seasons... one hour awaiting time to get shaving cream... housekeeping missing few dates... i had been closed inside the gym while working out!? on 28th we asked for complimentary car (which should be included in the room) to concierge which addressed...

Review collected in partnership with Four Seasons
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Helpful?
Thank LOREL1970
FSHRNewYork, General Manager at Four Seasons Hotel New York, responded to this review

Dear LOREL1970, I sincerely appreciate you taking the time to share your detailed and candid feedback after your stay with us. It is with great disappointment that I read about the experience you had with our staff and, on behalf of the entire team, we are deeply sorry for the treatment you received. It is our mission to make each...

Reviewed 3 weeks ago via mobile

My kids loved the buffet breakfast that they offer and so did I! They offer a wide range of cuisines so if you want ramen or bacon for breakfast, they have got you covered. I called in to housekeeping to say that my pillow was too hard. They gave me a scale of hardness that I would like and asked...

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Thank Alex T

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Manhattan Suite (55)
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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
Experience five-star New York hotel living in this modern-deco landmark designed by famed architect IM Pei. Located on “Billionaire’s Row” at the city’s most prestigious address, between Park Avenue and Madison Avenue, you will be just steps from Central Park, world-class museums and theaters, and luxury shopping on 5th and Madison Avenue. Offering some of the largest guestrooms and suites in Manhattan, and some of the city’s most breathtaking views, a stay at the Four Seasons Hotel New York is gives you access to everything, including a quiet retreat when you need it. Infused with natural light, panoramic park and city views, your accommodation at the Four Seasons will provide you with serenity and luxury high above Manhattan’s exhilarating whirlwind. The newly transformed Four Seasons Hotel New York offers 368 ultra-spacious Manhattan luxury suites and hotel rooms, each a sanctuary with comforts more reminiscent of a private residence. All accommodations feature custom furnishings throughout; an inviting Infinity bed; full marble baths; and state-of-the-art technology. All guests enjoy complimentary access to our fitness center, twice daily, Housekeeping services with evening turn-down service, complimentary Wi-Fi, expedited Check-in & Checkout, courtesy of the Four Seasons App and Four Seasons Hotel New York Legendary Service . ... more   less 

Additional Information about Four Seasons Hotel New York

Address: 57 E 57th St, New York City, NY 10022-2081
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM3,750 - RM6,297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel New York 5*
Number of rooms: 368
Reservation Options:
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Also Known As:
4 Seasons Hotel New York
Four Seasons New York City
New York City Four Seasons
Hotel Style:
#37 Spa Hotel in New York City
#49 Business Hotel in New York City
#53 Family Hotel in New York City
#78 Romantic Hotel in New York City
#187 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel New York staff and other travellers.
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Birkenhead, United Kingdom
2 months ago
Birkenhead, United Kingdom
Birkenhead, United Kingdom
4 months ago
Birkenhead, United Kingdom

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Questions? Get answers from Four Seasons Hotel New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher allocation, the better view.”
francescopP1113ZO, 5 May 2017 | Read review
“View of the park from a high floor is a must”
MBLucks, 28 Apr 2017 | Read review
“Ask for high floors to avoid street noise”
SFTraveller101, 27 Apr 2017 | Read review
“Rooms on the south side are quieter”
elenapaunov, 13 Apr 2017 | Read review
“Accessible rooms are terrible.”
JoeA272, 10 Feb 2017 | Read review
5 of 5
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US$775* /night
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Prices are for 1 room, 2 adults
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