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Holiday Inn Express New York City Times Square

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Holiday Inn Express New York City Times Square
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1,927 Reviews from our TripAdvisor Community

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Showing 1,475: English reviews
2 reviews
Reviewed 3 days ago NEW via mobile

Excellent service Sandra in front desk and the cleaning of my room is very very excellent. Great location. Near and all . Excellent breakfast nice customer service theresa. The check in and check out is very fast great price

Helpful?
Thank Juan R
Atlanta, Georgia
Level Contributor
96 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW

The location of this hotel is very convenient and rate is very reasonable for NYC. A few experience and observation to share. Check-in: I gave my last name to the front-desk lady and she couldn't find it. I booked the room through Expedia but did not print out the receipt as I never needed in ages. I had to get... More 

Helpful?
Thank Vince_Huang
Jackson, Wisconsin
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 1 week ago

I've stayed at many Holiday Inn Expresses all over and this one is tiny. Tiny lobby, rooms, breakfast. Elevators take a long time because there are so many floors. Good location to Times Square, Theater District and Hell's Kitchen and within walking distance to all.

Helpful?
1 Thank Lilly1278
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Lilly1278, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Henry Lattarulo Asst. Front Office Manager Holiday Inn Express Times Square More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

We spent 5 nights at holiday in express in August 2016 and we were very happy regarding the welcome. the staff is very helpful and great. The room was clean and we had a small view of the Empire State Building. The location was very good, the hotel is near time square and everything in the upper side of manhattan.... More 

Helpful?
1 Thank Youssef M
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Youssef M, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Henry Lattarulo Asst. Front Office Manager Holiday Inn Express Times Square More 

Amherst, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Very pleasant comfortable stay. Very convenient to MSG, Times Square, and other attractions. Amazing how quiet the hotel was. Room was small but that is par for the course. Very quiet stay in a very busy place!

Helpful?
1 Thank can5182016
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Can5182016, Thank you for you valuable feedback, We really appreciate you taking the time out and letting us know how your stay was. We are glad to here that you found our property up to your standards. I hope that you come and visit us again in the future. Sincerely, Henry Lattarulo Asst. Front Office Manager Holiday Inn Express... More 

Scottsville, New York
Level Contributor
83 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago

Our room was clean and around the size that you see for NYC. Not generous, but comfortable. It had a frig and coffee machine in it. The beds were comfortable and I appreciated the room darkening shades. The breakfast was good that came with our stay. The area is quite cramped though. It gave us an opportunity to meet other... More 

Helpful?
3 Thank Ginny I
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Ginny I, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Henry Lattarulo Asst. Front Office Manager Holiday Inn Express Times Square More 

Dubuque, Iowa, USA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

My wife, daughter and I were in NYC for a long weekend to celebrate our daughter's 21st birthday. Her primary interest was seeing a few Broadway shows. We made it to 3 during our 4 night stay. This hotel was within a reasonable walking distance to everything that we wanted to do. Our room had 2 double beds and was... More 

Helpful?
1 Thank DbqLarsons
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Dbqlarsons, Thank you so much for a great review, We really value all of your feedback. I'm glad to here that you came here to celebrate your daughters with us. What an exciting event to celebrate in NYC. We hope the next time you are in the city you come and visit us again. Thank you, Henry Lattarulo Asst.... More 

Wiltshire, England
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

Stayed here for 3 nights after a trans-Atlantic cruise. You can walk to many of the New York attactions, for example Times Square is only 10 minutes walk. We were in room 1502, and as others have said the rooms are a bit small, but we managed fine with 3 suitcases. The hotel and room are kept clean and the... More 

Helpful?
3 Thank weatherman46
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Weatherman46, Thank you for your 4 star review. We appreciate your honesty and value your feedback. We enjoyed you staying with us a much as you enjoyed being here, we hope the next time you are in the city you come and stay with us again. Thank you Henry Lattarulo Asst. Front Office Manager Holiday Inn Express Times Square More 

Montreal, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Perfectly located near public transportation and Times Square. The elevators do not seem to be fast enough for the number of floors, especially when house service is using them as well. Over all great experience will return

Helpful?
Thank Codfish9763
Erika F, Manager at Holiday Inn Express New York City Times Square, responded to this review

Hello Codfish9763, Thank you so much for your positive review, We understand that the elevators can come with a bit of a wait during peak hours. We are glad to see that this didn't define your stay with us. We hope the next time you are in the city you come and visit us again. Sincerely Henry Lattarulo Asst. Front... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
New York City hotel offers location close to Times Square. Located in the middle of Manhattan, the Holiday Inn Express New York Times Square offers comfortable accommodations near New York s biggest attractions. With LaGuardia (LGA) and JFK International (JFK) both less than 15 minutes away, you'll find it easy getting to and from your destinations. Within walking distance of our Manhattan hotel, you can find a wealth of attractions. Just a block from our New York City hotel is Times Square and Broadway theatres. Other well known New York attractions such as the Empire State Building, Broadway and Central Park are within a few blocks of our hotel in Manhattan. Located near 42nd Street, our hotel is close to the main subway lines so you can get around the city easily. For the business traveler, there are many major New York business attractions located near our hotel in New York City. Major headquarters including Merrill Lynch, Legg Mason and Ernst & Young are all within walking distance of our New York City accommodations. With our convenient Manhattan location, you can make it on time to all your New York City meetings. Consider starting your day with one of our famous cinnamon rolls from the hot breakfast bar. Additionally, you can stay connected throughout your entire stay at our New York City hotel with free high-speed Internet access. Book your New York City room reservations now at our Manhattan hotel. ... more   less 

Additional Information about Holiday Inn Express New York City Times Square

Address: 343 West 39th Street, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: RM608 - RM2,274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City Times Square 3*
Number of rooms: 210
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, Hotels.com, Odigeo and Travelocity so you can book your Holiday Inn Express New York City Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express New York City Times Square Hotel New York City
Hotel Style:
#169 Romantic Hotel in New York City
#207 Business Hotel in New York City
#234 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New York City Times Square staff and other travellers.
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Questions? Get answers from Holiday Inn Express New York City Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor to avoid the street noises.”
 of 5 bubbles Vince_Huang, 30 Nov 2016 | Read review
“It seems that city views are desirable but we didn't care - there are better views at visitor sites in the city so don't bother.”
 of 5 bubbles DonnaM941, 29 Oct 2016 | Read review
“Very difficult to get rooms with any view.. come on it's ny , all u see is dirty buildings and if u open ur window blinds...keep it closed”
 of 5 bubbles ARCOT777350, 20 Oct 2016 | Read review
“Close to Times Square and Best Buy”
 of 5 bubbles vipinbalan, 2 Oct 2016 | Read review
“We stayed in room 2906 and only could see another building. Only 6 rooms per floor.”
 of 5 bubbles J3070RNsusanh, 21 Sep 2016 | Read review
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