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Doubletree By Hilton - Times Square South

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Traveller (294)
Room & Suite (182)
Dining (41)
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Overview
  • Excellent30%
  • Very good35%
  • Average18%
  • Poor9%
  • Terrible8%
Travellers talk about
“times square”(320 reviews)
“warm cookies”(49 reviews)
“penn station”(125 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Doubletree By Hilton - Times Square South
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree By Hilton - Times Square South
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (2,162)
There are newer reviews for Doubletree By Hilton - Times Square South
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1,878 results
Traveller rating
598
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348
181
159
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598
592
348
181
159
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All reviewstimes squarewarm cookiespenn stationnew yorkjavits centerrooms are smallfront desk staffhell's kitchenfew blocksking bedempire state buildingaround the cornercentral parknycmsgdistrictbellman
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21 - 25 of 1,878 reviews
Reviewed 3 weeks ago

Am a Hilton Club member, but the place where I am an owner was full. Stayed here using Hilton points. Room size very small, no refrigerator, hardly measures up to Gold Level membership. Didn't spend much time in the room, so it was adequate. Close...More

Review collected in partnership with DoubleTree by Hilton
Thank ASDMD1955
Response from Paola S, Guest Experience Coordinator at Doubletree By Hilton - Times Square SouthResponded 2 weeks ago

Thank you for posting a review of your stay with us. We sincerely regret the negative experiences that overshadowed the positive aspects of your stay. We take your concerns seriously and we are committed to improving the experience for all of our guests.

Reviewed 3 weeks ago

The hotel's location is great, within walking distance to all the attracting centres in Manhattan. Check-in wasn't smooth as expected with supervisor. I enjoyed the Cookie though, nice taste. the Room is small, but always neat. thanks Sonia for making the room neat. I love...More

Thank chinwenduokonkwo
Response from Paola S, Guest Experience Coordinator at Doubletree By Hilton - Times Square SouthResponded 2 weeks ago

Thank you for posting a review of your stay with us. We are delighted that you were happy with the staff, services and the location. We are always focused on doing better, even when our guests are satisfied. Your review helps us to find ways...More

Reviewed 4 weeks ago

The staff was great however the room was not in good shape. Plumbing was bad. Room was next to the Housekeeping office. Sounded as if someone was in our room. The toilet water ran all night. Toilet wouldn’t flush. Nasty towels found stuffed in the...More

Review collected in partnership with DoubleTree by Hilton
Thank Ushekia M
Response from Paola S, Guest Experience Coordinator at Doubletree By Hilton - Times Square SouthResponded 3 weeks ago

Thank you for posting a review of your stay with us. We sincerely regret the negative experiences that overshadowed the positive aspects of your stay. We take your concerns seriously and we are committed to improving the experience for all of our guests.

Reviewed 4 weeks ago

The staff at the front desk was awful. Also don’t fall for the breakfast included it is an extra fee and it is not worth it. If all you need is a bed to sleep it is ok but other hotels in the area are...More

Review collected in partnership with DoubleTree by Hilton
Thank melisaswim
Response from Paola S, Guest Experience Coordinator at Doubletree By Hilton - Times Square SouthResponded 3 weeks ago

Thank you for posting a review of your stay with us. We are sorry that there were other features of the stay that were not to your liking. We are committed to improving those areas to deliver greater service to you and all of our...More

Reviewed 4 weeks ago

The hotel's location is perfect and within walking distance of all the " have to see" places. Check-in went smoothly with competent staff on board. Cookie was nice and warm but I would have appreciated if the welcoming was a bit warmer. Room and bathroom...More

Thank Eleanorvdw
Response from Paola S, Guest Experience Coordinator at Doubletree By Hilton - Times Square SouthResponded 3 weeks ago

Thank you for posting a review of your stay with us. We are happy that you enjoyed your stay with us and our team attended to all of your needs. We are happy that you enjoyed your stay with us. We take great pride in...More

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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$170 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#216 Business Hotel in New York City
#221 Luxury Hotel in New York City
#221 Romantic Hotel in New York City
Room types
Non-Smoking Rooms
Details
Price range
US$170 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#216 Business Hotel in New York City
#221 Luxury Hotel in New York City
#221 Romantic Hotel in New York City
Room types
Non-Smoking Rooms
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Traveller (294)
Room & Suite (182)
Dining (41)
Amenities (17)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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AK_travel_review
3 May 2018|
AnswerShow all 4 answers
Response from CENSINA M | Reviewed this property |
uber or dial 7 limo prebook on line
1
Vote
Amy W
23 December 2017|
AnswerShow all 4 answers
Response from Frqflyer | Reviewed this property |
I was not charged resort fee. never had in NYC actually....
0
Votes
jlbyers2017
30 October 2017|
AnswerShow all 2 answers
Response from Jennifer M | Reviewed this property |
We had no issues on 8th floor with bedbugs...but that was several months ago. Only thing we dealt with was shortage of towels.
1
Vote
Room Tips
"lower floors better - elevator is painfully slow."
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"Great location in city of new york"
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"stay in other hilton."
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"stay away from the top floor."
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