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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#63 of 744 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
A spirited alternative to the typical hotel experience, Moxy NYC Times Square dazzles with surprises and thrills. Situated in the heart of Midtown, under the shimmering lights of Times Square, we offer hotel guests intimate access to Manhattan must-sees like Madison Square Garden, Rockefeller Center, and Broadway. Find fast and free Wi-Fi, oversized rain showers, smart streaming TVs and design-forward decor in our boutique accommodations, which intuitively meet the needs of the modern traveler. With immersive social spaces, the opportunities to mix and mingle are endless. Head to our rooftop bar, Magic Hour - the largest of its kind in NYC - for epic skyline views and indulge in amusement park-style fun. Dynamic dining is showcased brilliantly in our array of restaurants by Tao Group; including Legasea, a trendy seafood eatery, and Bar Moxy, collaborative workspace by day and buzzing lounge at night. Stop into the Blind Barber for a new style or shave. Work and play in the city that never sleeps at Moxy.
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Property amenities
Paid public parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Parking
Wifi
Fitness classes
Restaurant
Breakfast available
Snack bar
Rooftop bar
Salon
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Cable / satellite TV
Flatscreen TV
Walk-in shower
Complimentary toiletries
Iron
Wake-up service / alarm clock
On-demand films
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
English, French, Spanish, Italian
Location
100Great for walkers
Grade: 100 out of 100
558Restaurantswithin 0.5 km
153Attractionswithin 0.5 km
485 7th Avenue, New York City, NY 10018-6804
Getting there
34th St – Penn StationNew York City Subway3 min
34th St – Herald SquareNew York City Subway5 min
Car HireSee all New York City car hire
3257Reviews139Q+A100Room tips
Reviews
Traveller rating
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Most Recent
The Rooms were a little small but spotless. Everybody working there was great. Especially one of the doormen, Giovanny, made our trip. He has the best energy and is able to make your day in no time. I would always recommend Moxy while staying in NYC.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favourite
Just planned a short trip to NYC to celebrate my birthday staying at the Moxy Times Square. My expectations were huge once is such an important day. From checking in to checking out (and after!) I felt such an incredible experience and the service was no more than fabulous! Amazing structure, room cleaning just perfect, delicious food and the hotel crew… they are the best! The bar on the second floor is awesome if you want to chill and enjoy some beverage, food and music. The magic hour is just a spot you must go to fell what a party in NYC truly is. Would definitely come back!!!
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Nicola Abate, Guest Services / Front Office at Moxy NYC Times Square
Responded 19 Jan 2023
Hey fabiodelray, We wish you a very happy Birthday. Thanks for the great review-we think we have a pretty hip vibe going on too. We are thrilled that our rooms and decor were right up your alley. We are also delighted our scrumptious snacks and delectable drinks made your stay with us awesome. We love that you gave our fantastic crew a shout-out, and we all would love to see your face around Moxy Times Square again soon! Peace + Love + MOXY Nicola Abate, Director of Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am only writing this review after having picked up all the issues with local management and the final reply was "We are sorry but there is nothing we can do." Marriott "Best Rate Guaranteed" violation The rate we had booked with a pre-payment and best-rate guaranteed including an "arrival upgrade if room available" was nearly USD 30 higher than on booking. "No complimentary upgrade available" was a straight-forward lie Upon arrival "There is no complimentary upgrade available as all other categories are fully booked"; when the room was not clean and we found out about the different rates another operator a few minutes stated "I can happily upgrade you, I have plenty of rooms available" and could not understand why the other staff member would say something different. Room cleanliness The window sill that the beds are adjacent to was not cleaned, so there were wet coffee stains with hair in them. There was long hair from the previous occupants in the bed, so the linen had not been changed since the previous guests. The space between the bed and the sill (about 4 inches) is filthy down to the ground and had not been cleaned in at leat a week. Smoke detector going off when showering Some smoke detectors go off "every day" according to one staff member, as they cannot distinguish between smoke from fire and steam from the shower, which any state-of-the art smoke detector can do. Excellent start into the day! ;-) When asking the manager to put the situation right as things are out of balance with things going wrong during our stay, she stated "There is nothing I can do", Can I talk to the manager a level higher "I don't have a number" and anyone at corporate "I would have to go to the website to find out myself." Avoid at all cost! Never pay a non-refundable fee and when they state that the "Guaranteed complimentary upgrade is not available" don0t believe a word you are told.…
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Kissy welcomed us on arrival and was so polite friendly and attentive , she made us feel right at home and was a great staff member at the moxy we loved it here, she looked after us well provided us with directions and maps of the city , she had a smile on her face all day:)
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Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicola Abate, Guest Services / Front Office at Moxy NYC Times Square
Responded 2 days ago
Hey 29leahm, That was a fantastic review! We appreciate you taking the time to post such kind comments about Moxy Times Square. We love that you mentioned Kissy by name, and we will enjoy telling her about your review. We hope you will visit us every time your travels bring you to New York. See you soon! Peace + Love + MOXY Nicola Abate Director of Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I spent 10 nights in a single room. As soon as I open the door of the room I notice that there were two bottles of water on the bedside table next to the bed, (usually when they are placed on a desk they should be the welcome water that you don't pay for, the paid ones should always be found in the fridge accompanied by a price list. On the day of check-in I decided to drink that water and I noticed that every day the cleaning ladies gave me two new bottles. On the day of check-out I noticed that they made me pay for all the Bottles of water drunk FROM THE SECOND day of overnight stay. I paid $10 for two little bottles of water per day for 4 days (Likely I decided not to drink them everyday otherwise I would be paid 90€). I would have preferred if their working method had been specified verbally or in writing. As soon as I arrived I noticed that the shower door was not closing completely and talking with the guys at the reception (I can say that they are very kind), we made an appointment with the technicians to then have it fixed. During the weekend, due to the music coming from the terrace and the Moxy bar (ground floor), it became very difficult to sleep. I had to wear earplugs the whole time. Second problem, perhaps the worst, is the heater positioned literally behind the pillow. Imagine the noise it could make during the night. Again, the earplugs guaranteed my sleep. I have to say thanks to the staff for not making me pay for a small damage done to a piece of plastic that I broke due to my distraction.…
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Date of stay: November 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicola Abate, Guest Services / Front Office at Moxy NYC Times Square
Responded 2 days ago
Dear massimilianopS518QM, Thank you for taking the time to review your recent experience at Moxy Times Square. We would love to connect with you. Please do not hesitate to contact me directly at nicola.abate@moxytimessquare.com Looking forward to hearing from you. Nicola Abate Director of Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We really enjoyed our stay at Moxy NYC Times Square. On arrival we received a room upgrade (although I think looking at what we were expecting to pay on booking.com we were charged for this upgrade so I wish I’d queried that at the time but after a long flight it’s the last thing on your mind). The room was a good size and had all of the amenities you needed such as toiletries, a hairdryer and TV, plus some handy extras such as make up wipes and a steamer! The bathroom isn’t particularly private and is just a screen that’s pulled across instead of a door but as a married couple we didn’t mind this. The room was very clean, tidy and a bit quirky which we liked. The location is the best thing about this hotel, within 10 minutes walk you’re in the centre of Times Square. The Magic Hour Rooftop Bar was great and has spectacular views over the Empire State Building and the city itself, we also enjoyed the bar and grill restaurant and sports bar at the hotel. Staff were very friendly and helpful and we would use this hotel again if we return to NYC!…
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicola Abate, Guest Services / Front Office at Moxy NYC Times Square
Responded 3 days ago
Hey lucyrhay, We wanted to say thank you for your amazing review of the Moxy Times Square. Your kind words absolutely made our day! We're thrilled to hear that you enjoyed your stay with us and we hope to be your go-to hotel every time you visit New York. Thanks again for your recommendation, and we can't wait to welcome you back! Peace + Love + MOXY Nicola Abate Director of Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the second time i've stayed here (last time was June 2022) and I highly recommend. Great, safe location, clean rooms, great service, amazing public spaces to hang out in. All the bartenders were so wonderful and amazing! i was travelling alone (which i never do) and they all made me feel so at home! They made the experience so personal, and service was super attentive and on point. In general, all the staff were great, including the woman who was delivering champagne to a room. I asked her, "will i feel stupid going to the rooftop bar alone?" and she said i should go. i did and it was SO cool!! small tip: use 163 W 36th st address for uber pick ups (and entering the lobby), instead of the 7th ave address. that caused a tiny bit of confusion depending on the uber/curb driver. can't wait to come back and tell all my friends!! …
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicola Abate, Guest Services / Front Office at Moxy NYC Times Square
Responded 3 days ago
Hey Y7916NXchristines, Thank you for the fantastic comments! We love that you enjoyed what sets us apart here at Moxy Times Square. We hope you’ll come back to see us again soon; it was a true pleasure hosting your visit. Peace + Love + MOXY Nicola Abate Director of Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cool, clean, central and quite hotel near Times Square. The employees are fantastic especially Giovanny is a wonderful and carying host. Thanks for that. The connection to everything in the City is pretty good and the Metro is just a short walk away from the hotel. Would definitivly stay again.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicola Abate, Guest Services / Front Office at Moxy NYC Times Square
Responded 3 days ago
Hey R7719IJjenniferw, We are pleased to hear that you enjoyed so much about our hotel! Thanks for mentioning our modern and spotless property, central location and excellent hospitality. We also loved your kind words about Giovanny and we would be thrilled to share them with him. We can’t wait for you to come back and visit us here at Moxy Times Square! Peace + Love + MOXY Nicola Abate Director of Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all this is my first review, normally i’m not complaining about Hotels. I didn‘t like the Moxy Hotel times Square at all. There‘s no service included, such as a coffee machine or a boiler for hot water. You can‘t even make yourself a cup of tea to relax. There‘s water 0,5 l for 5 Dollars. There’s not even a fridge with a Mini bar! This morning I had the worst experience, I got out of bed and went for a quick shower, after showering I was stucked in the bathroom, I couldn’t move the door and tried it for like half an hour, by that time I was stressed out, desperate and still wasn‘t successful. I’m so glad to had my phone with me, so I called the reception downstairs and they sent someone up to help me. Unfortunately the kind guy from the staff also couldn‘t get me out of that bathroom, he also was not able to open the dir to get me out. He came back with tools and I finally could leave the bathroom! It was such a stressfull, insane and really bad experience for me. Imagine, I didn‘t have my phone with me, so I could have waited there for hours, till the cleaning lady finds me. I just told my Story downstairs at the reception and they didn‘t even listen!!! Sorry, worst experience for 300 Dollars per night without breakfast! …
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicola Abate, Guest Services / Front Office at Moxy NYC Times Square
Responded 2 days ago
Dear 763hann, We are terribly sorry for the poor experience. We regret being unable to hear you. Please don’t hesitate to reach out to me directly at nicola.abate@moxytimessquare.com to discuss your recent experience. Looking forward to hearing from you. Nicola Abate Director of Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the Moxy hotel on times square and had a great time! All the staff were great, especially Melany, she helped us out with any questions we had and was a great help for wanting to know any more information, she was always happy to help and go the extra mile to make sure everything was handled for you!
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nicola Abate, Guest Services / Front Office at Moxy NYC Times Square
Responded 4 days ago
Hey 498blairr, Thanks for the great review! We think Moxy Times Square is a pretty great place too! We love that you gave our fantastic Crew especially Melany such kind remarks, and all of us hope to see you back here anytime you are in New York. Peace + Love + MOXY Nicola Abate Director of Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$199 - US$450 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityTenderloin / Midtown West / Garment District / Midtown
NUMBER OF ROOMS
612
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Claim Your ListingMOXY NYC TIMES SQUARE (R̶M̶ ̶9̶5̶3̶) RM 794: UPDATED 2023 Hotel Reviews, Price Comparison and 2,031 Photos (New York City) - Tripadvisor
Frequently Asked Questions about Moxy NYC Times Square
Which popular attractions are close to Moxy NYC Times Square?
Nearby attractions include Style Room NYC Shopping Tour Experiences (0.10 km), Mission Escape Games (0.2 km), and Exit Escape Room (0.2 km).
What are some of the property amenities at Moxy NYC Times Square?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at Moxy NYC Times Square?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at Moxy NYC Times Square?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Moxy NYC Times Square?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Moxy NYC Times Square?
Conveniently located restaurants include Zeppola Bakery, Angelina Bakery NYC, and Katherine Meets Toni.
Are there opportunities to exercise at Moxy NYC Times Square?
Yes, guests have access to a fitness centre and fitness classes during their stay.
Are pets allowed at Moxy NYC Times Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Moxy NYC Times Square?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Moxy NYC Times Square?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (5.0 km), World Trade Center Memorial Foundation (4.9 km), and Hamilton Park (3.0 km).
Does Moxy NYC Times Square have any great views?
Yes, guests often enjoy the city view available here.