We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Indigo New York City, Chelsea

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Hotel Indigo New York City, Chelsea
Hotel Indigo New York City, Chelsea
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,273 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Indigo New York City, Chelsea
See the most recent reviews
Showing 1,128: English reviews
Maynard MA
Reviewed 27 October 2016 via mobile

Stayed on Saturday night as a last minute booking to meet up with family spread around at various spots. Chelsea is easy and close to so much that just required a few block walk. The hotel attracts a def younger clientele , not a bad thing. The lobby and front of house staff was great, the bed, pillows, linens were...

 Report
Helpful?
Thank Sm0re
McMinnville, Oregon
Reviewed 19 October 2016 via mobile

Yep. I vote these folks the friendliest and happiest hotel staff I've ever come across. Even when they didn't think anyone was looking! There were some issues with the computer center. Only one of the two computers moved faster than a snail and the printer didn't work at all. A staff person (a friendly one, mind you!) was "getting someone...

 Report
Helpful?
Thank Kathy V
Reviewed 16 October 2016

I really loved this place! Cool vibe and super helpful staff! Diane, Arturo, Taarah, and were extremely accommodating, but the real show stoppers were Lexi, Simon, Iris and Arturo, what a great team, fun, pleasant and by the time I left made me feel like a "local". Room was very nice and clean, we need a rollway for our first...

 Report
Helpful?
Thank Raymond P
San Diego, California
Reviewed 12 October 2016

Pretty good location. Easy to walk to Herald Square, Chelsea Piers, Times Square. Room was clean and decent size for New York. Bathroom was large for NYC. Only one elevator was working so that made the waits a little longer. Did not dine in or go to the restaurant but liked that they had that as well as an espresso...

 Report
Helpful?
Thank SoCalFamilyofFour
Olympia, Washington
Reviewed 10 October 2016

I spent 2 nights at the Hotel Indigo before leaving on a cruise. The hotel looked clean and shiny, and the staff was very gracious and helpful. Beautiful, large and comfortable room -- except the street noise. Ask for a room not facing the street or near the elevator. Great location, near restaurants, subway entrances and shops. I liked the...

 Report
Helpful?
1Thank AnnieOlson
Montreal, Canada
Reviewed 29 September 2016

Way too expensive for what you get... Horrible staff at reception.... Beds are very small and make horrible squeak noises, headboard are falling apart, we could hear everything in the next room... We always stay in Chelsea when visiting New York and this is by far the most unpleasant stay we had so far...

 Report
Helpful?
1Thank Mark A
HotelIndigoNYC, Front Office Manager at Hotel Indigo New York City, Chelsea, responded to this review

Thank you Mark A for taking the time to leave a review of our property. We appreciate it as we'll use this a guideline for areas in which we must improve. I'm sorry to hear about the issues you had while staying with us as that is never the impression that we want to leave our guests. I'll be speaking...

Bengaluru, India
Reviewed 27 September 2016

Indigo Chelsea is a good hotel to be around, nice people very heartwarming people, freindly at the same time very professional, lovely to talk with everyone around, the rooftop is an excellent place to be in the evening where you can see the the new yorkers, live bands sometimes and just loose yourself. Great feeling

 Report
Helpful?
2Thank binoygurung
Boston, Massachusetts, United States
Reviewed 23 September 2016

Location: Excellent in the heart of NYC right below midtown. Got a good last minute deal. Amenities: Unknown. The room was not cleaned prior to me checking in. It was dirty. I am anIHG member and I feel like the hotels in this brand are always hit or miss, this was a miss. Customer Service: There was no customer service...

 Report
Helpful?
1Thank DeAnna T
HotelIndigoNYC, Front Office Manager at Hotel Indigo New York City, Chelsea, responded to this review

Good morning DeAnna T, I'm saddened to hear about the issues that you had while staying with us. I want you to know that excellent customer service and giving our guests a great experience are goals that we continuously strive for. I'm sorry that we fell short of these goals with you and I'll be speaking to the head of...

Muscat, Oman
Reviewed 20 September 2016 via mobile

I had really high expectations of this place because I had read favorable reviews. It was part of the IHG group and I am a gold member of the rewards but I was disappointed majorly during the stay. To begin with I had 3 large bags that I was stumbling with, the hotel had a concierge and is 4 star...

 Report
Helpful?
4Thank Gailani I
HotelIndigoNYC, Front Office Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear Gailani I, Thank you for taking the time to leave a review of our property. We appreciate the feedback that you provided as it allows us to focus on areas in which we need improvement. I regret to read about some of the inconsistencies that transpired throughout your stay. We're happy to hear that you liked your room, but...

Albany, New York
Reviewed 19 September 2016

Got to say this was one of the best hotels I have stayed at, mostly because of Mrs. Diane at the front desk. She goes above and beyond and I stay in alot of hotels all over the country. so much that I am doing this for her and I never do this. lol Plus the hotel itself is a...

 Report
Helpful?
1Thank rgisturis

403 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (242)
Viewed
Room/Suite (78)
Viewed
Bathroom (33)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (11)
Viewed
Hotel & Grounds (30)
Viewed
Dining (8)
Viewed
Other (81)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (120)
Viewed
Amenities (4)
Viewed
Penthouse Junior Suite (29)
Viewed
Dining (19)
Viewed
Standard Double Queen Room (23)
Viewed
Standard King Room (29)
Viewed
The Hotel (16)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (16)
Viewed
View from Room (1)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Lower East Side
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New...
#96 of 477 in New York City
411 reviews
Chelsea
Cambria hotel & suites New York - Chelsea
Cambria hotel & suites New York ...
#59 of 477 in New York City
584 reviews
Chelsea
Hilton New York Fashion District
Hilton New York Fashion District
#151 of 477 in New York City
3,108 reviews
Show Prices
Show Prices
Show Prices
Chelsea
Innside New York Nomad
Innside New York Nomad
#60 of 477 in New York City
1,027 reviews
Chelsea
The GEM Hotel Chelsea
The GEM Hotel Chelsea
#260 of 477 in New York City
1,118 reviews
Chelsea
Doubletree Hotel Chelsea - New York City
Doubletree Hotel Chelsea - New Y...
#313 of 477 in New York City
1,761 reviews
Show Prices
Show Prices
Show Prices

Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Imagine, a 100% smoke free sophisticated boutique hotel whose focus is delivering guests peace, serenity and renewal. Quite deliberately the Hotel Indigo New York City-Chelsea has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a 24-hour fitness center and a world class restaurant. Hotel Indigo New York City-Chelsea, located in the heart of Manhattan, provides convenience to dynamic shopping, the lights of Broadway, vigorous nightlife, and art galleries.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Curl up in our over-sized beds with plush bedding, duvet covers and plenty of fluffy pillows. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Relax and enjoy our exclusive restaurant for cutting edge cuisine or grab a delicious roasted latte. ... more   less 

Additional Information about Hotel Indigo New York City, Chelsea

Address: 127 W 28th St, New York City, NY 10001-6102
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: RM665 - RM2,430 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo New York City, Chelsea 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Odigeo, Travelocity, Hotels.com and Jetsetter so you can book your Hotel Indigo New York City, Chelsea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#140 Business Hotel in New York City
#167 Luxury Hotel in New York City
#185 Romantic Hotel in New York City
#200 Family Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo New York City, Chelsea staff and other travellers.
6 questions
Ask a question
Tokyo Prefecture, Japan
8 months ago
Georgetown, Kentucky, United States
Danville, California
over a year ago

See all questions (6)

Questions? Get answers from Hotel Indigo New York City, Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Less street noise on higher floors.”
 of 5 bubbles 784jilll, 4 Dec 2016 | Read review
“Higher floor to get away from the street noise -- garbage trucks, police cars, etc.”
 of 5 bubbles davidpP8729SG, 19 Nov 2016 | Read review
“rooms on the south side have a better view and higer floors are the best.”
 of 5 bubbles raymondpJ3275HJ, 15 Oct 2016 | Read review
“Ask for a room not facing the street.”
 of 5 bubbles AnnieOlson, 9 Oct 2016 | Read review
“the rooms are quieter even in new york so good place to rest after a hard days work”
 of 5 bubbles binoygurung, 27 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay