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West 57th Street by Hilton Club

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1,281 Reviews from our TripAdvisor Community

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Showing 1,207: English reviews
Great Falls, Virginia
Reviewed 19 June 2016

The location and the facility is very nice for sure. But know in advance that these are condos/timeshares that owned by others. Be sure to go grocery shopping before you arrive as there is no room service or a place in the hotel for coffee.

Review collected in partnership with Hilton Grand Vacations
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Helpful?
2Thank Paula D
Chicago, Illinois
Reviewed 17 June 2016

This trip was certainly not excellent (small room) and no breakfast at the Hilton Resort But certainly not bad Loved Midtown Manhattan However we should have walked more or even taken the subway. New York City traffic were always jammed, so our taxi rides always were longer.

Review collected in partnership with Hilton Grand Vacations
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2Thank S9395IYcharlesp
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I would like to take this opportunity to thank you for staying at our property, my apologies that we did not meet your expectations during your stay with us. On your next visit, may I suggest staying in one of our one bedroom suites. I am happy you enjoyed Midtown Manhattan, as many of our guests are also pleased with...

Houston, United States
Reviewed 15 June 2016

Very conveniently located, very close to a all subways and public transportation. Lots of restaurants, bars to choose from, with Duane read/Starbucks down stairs was a big big plus! Central park only 2 blocks away!!! We stayed in a 1br suite on the 6th floor, not the best view, but we had lots of room and did not feel cramped...

Review collected in partnership with Hilton Grand Vacations
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3Thank Shilpa U
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I greatly appreciate you letting us know how delighted you were with the location and the comfort of your room at West 57th Street by Hilton Club. Many thanks for your warm compliments about our staff members and the outstanding customer service your received at our hotel. I look forward to your next visit to our property. Best Regards, Laurie...

Morton, Illinois
Reviewed 15 June 2016

We agreed to sit through timeshare pitch ( they always call after I have had a glass of wine) . We extended one night for another $300. This is a nice and efficient property. Reception was good, concierge helpful. We had a choice of rooms and were coached to go to back side if we were light sleepers. Good suggestion....

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2Thank BJDOO
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I am delighted to hear you enjoyed your stay at West 57th Street by Hilton Club. Thank you for your kind words about our property, location and convenient local amenities close to the hotel. I look forward to welcoming you back on your next visit to New York. Sincerely, Laurie Del Sole General Manager

Charlotte, North Carolina
Reviewed 15 June 2016

This hotel fit my needs. First time traveler to NYC. It's located in an ideal location. I was able to walk a short distance to the different subway locations. Even walked to Time Square (good exercise) each day. There's a grocery store and a small convenience store on either side of the hotel a few stores down. There are eating...

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Helpful?
1Thank cloud3000
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I am extremely pleased with your generous comments and thank you for taking the time to inform us about your experience at West 57th Street by Hilton Club. We look forward to being your host again in the very near future! Sincerely, Laurie Del Sole General Manager

Manhattan, Kansas
Reviewed 14 June 2016

Hardwood floors/gaps under doors/narrow hallways/no insulation all contribute to constant noise. Street side rooms allow so much road noise (honking/delivery truck noise/construction equipment noise) it makes it impossible to sleep through the night. We were moved to back corner room which eliminated street noise, but our wonderful neighbors in the next room liked to get in around 3am and make...

Review collected in partnership with Hilton Grand Vacations
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Helpful?
2Thank DougR4
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Thank you for taking the time to share your feedback with us. We value your opinion and welcome your comments and concerns. I regret, however, the fact that your visit with us with interrupted by noise, which made for an unpleasant situation. I want to convey our sincere apologies. I greatly appreciate your kind words about Jennifer, it will be...

Laguna Niguel, California
Reviewed 12 June 2016

The location is fabulous, with subway stops for the F trains a few steps from the front door, and N,Q, and R trains at the 7th Ave. end of the block. All of the staff are extremely courteous and helpful. For owners, the complimentary breakfast and early evening receptions at the Owners' Lounge help save lots of time and money....

Review collected in partnership with Hilton Grand Vacations
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2Thank Dave F
Georgetown
Reviewed 10 June 2016

My family and I had three studio plus rooms at the 57th Street Hilton Vacation Club. The rooms were very modern and very clean and pleasant. The TV, DVD player, refrigerator, and furniture were modern and in good working order. The location of the property is very good and within walking distance on many entertainment facilities and attractions. All of...

Review collected in partnership with Hilton Grand Vacations
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Helpful?
3Thank Benjamin R
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

Many thanks for taking the time and sharing your experience with us and for your kind words about our hotel, city sites and staff. I look forward to your next visit when your travels bring you to New York City. Warm regards, Laurie Del Sole General Manager

Reviewed 10 June 2016

Had a great time and the location was excellent. Make sure you have good walking shoes. Take advantage of the Big Bus tour hop on hop off. The Broadway plays was great to see. Spend your time out so you can see all the sites. I never got a chance to see the filming of good morning America on channel...

Review collected in partnership with Hilton Grand Vacations
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Helpful?
2Thank 607arthure
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I am delighted to know you enjoyed your visit to our city and how pleased you were with the location and the attractions so close to our property. I look forward to greeting you when your plans return you and your family to New York. Best Regards, Laurie Del Sole General Manager

Mendham, New Jersey
Reviewed 9 June 2016

If you can get in, as this is a partial ownership property, you will enjoy the spacious accommodations and proximity to Central Park. Just one half block from Carnegie Hall on the 'Billionaires Mile' this property has one of the most gracious staffs in the hospitality industry. Rooms are well appointed and have just been refreshed.

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Helpful?
2Thank Ron K
hiltongrandvacations, General Manager at West 57th Street by Hilton Club, responded to this review

I appreciate your generous feedback and thank you for your sincere compliments about our hotel, location and especially our wonderful staff members. If your travels bring you to New York City, we will love to have the opportunity to welcome you back to West 57th Street by Hilton Club. Sincerely, Laurie Del Sole General Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
West 57th Street by Hilton Club is located in the heart of midtown Manhattan's prestigious Plaza District between 6th and 7th Avenues, West 57th Street by Hilton Club is close to New York's most notable treasures. Studio rooms set a new standard for elegance, function, and comfort with floor-to-ceiling glass offering sweeping city views, flooring gracefully appointed with the look and feel of wood and bedding and furniture designed to soften and soothe. One-bedroom suites are consistent with West 57th's unique style offering spectacular city panoramas through the floor-to-ceiling glass and unobstructed views from the living room through the bedroom and into the master bath highlighting the open space. ... more   less 

Additional Information about West 57th Street by Hilton Club

Address: 102 W 57th St, New York City, NY 10019-3302
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM1,714 - RM3,047 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — West 57th Street by Hilton Club 4*
Number of rooms: 166
Reservation Options:
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Also Known As:
West 57th Street By Hilton Club Hotel New York City
Hilton New York City
Hotel Style:
#54 Luxury Hotel in New York City
#62 Business Hotel in New York City
#64 Romantic Hotel in New York City
#89 Family Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view in front, bland view in the rear. Don't know about all rooms, but ours was right next to the elevator and never heard a thing.”
 of 5 bubbles Sept16, 9 Mar 2017 | Read review
“I like the room that faces the other buildings behind.”
 of 5 bubbles tripplanner001, 16 Feb 2017 | Read review
“ask for an interior room. street noise in the front should be avoided.”
 of 5 bubbles BigNaughty, 15 Feb 2017 | Read review
“Higher rooms and rooms facing the rear of the hotel are quieter.”
 of 5 bubbles LWL3333, 29 Jan 2017 | Read review
“rooms on south face a "courtyard" formed by several other buildings; no view but quieter. Rooms on the north side face West 57th Street.”
 of 5 bubbles dano5659, 10 Jan 2017 | Read review
5 of 5