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W New York - Downtown

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Traveller (540)
Room & Suite (321)
Dining (60)
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Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
4 Star Hotel
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Additional information
Offers from W New York - Downtown
Special Offer: Complimentary Upgrade
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Offers from W New York - Downtown
Special Offer: Complimentary Upgrade
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,246)
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1,110 results
Traveller rating
431
392
167
78
42
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LanguageEnglish
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431
392
167
78
42
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All reviewsfreedom towerliving room barthe financial districtwtc siteworld trade centernew yorkwall streetfifth floorbattery parkstay downtownground zerofloor lobbycorner roomlower manhattantrendy hotelstatue of libertyaround the corner
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1 - 5 of 1,110 reviews
Reviewed 6 days ago via mobile

When we first arrived tired from a long flight it was disconcerting stepping out of the elevator into the dimly lit mood liit reception area on to shining black tiles - it felt like falling into a black hole. (See pic) Then all was good....More

Thank JanCba
Hotel's Favourite
Reviewed 3 weeks ago via mobile

We choose this hotel accidentally but it was the best choice in our trip , room had amazing view of 9/11 memorial , clean room , and when we arrived there they up grad us with no reaso ! I love them ! The only...More

Thank parvin1966
Response from TeamMarriott, Manager at W New York - DowntownResponded 3 weeks ago

Hello parvin1966, We are thrilled with your fantastic review, and we thank you for sharing your wonderful experience at the W New York - Downtown! We love offering our guests stellar city style, full of New York City energy, with easy access to the best...More

Reviewed 1 week ago via mobile

I stayed in a room with two separate beds. However the shower had a clear glass screen which you could see from the bedroom! Completely ridiculous when you have booked a room with two separate beds for a reason! We had to try and cover...More

Thank Lucinda L
Response from TeamMarriott, Manager at W New York - DowntownResponded 1 week ago

Hello Lucinda L, We are always looking for ways to improve and we take every review into consideration as we plan changes throughout our hotel. We want to apologize for letting you down in regard to the privacy issue you experienced. We want every guest...More

Reviewed 1 week ago

Celebrated a birthday at this property. We had a wonderful view and enjoyed they layout of the room. The front desk employees were very sweet and accommodating. Utilize the concierge employee. I would definitely stay here again!

Thank TravelTY90
A TripAdvisor Member
1
Reviewed 2 weeks ago via mobile

My room was dirty, I found hair, stains and dust in my bathroom and the rest of the room. There was no breakfast nor restaurant service available for somewhat reason. Overall I found the hotel in bad shape needing to be renovated and not to...More

Thank A TripAdvisor Member
Response from TeamMarriott, Director of Welcome at W New York - DowntownResponded 1 week ago

Hello Valued Guest, Thanks for choosing to stay at our hotel for your recent trip to the Big Apple and leaving us your candid feedback. We sincerely apologize for condition of your room upon your arrival and coming up short of meeting your expectations. Our...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$210 - US$748 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#145 Romantic Hotel in New York City
#175 Business Hotel in New York City
#195 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$210 - US$748 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#145 Romantic Hotel in New York City
#175 Business Hotel in New York City
#195 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (540)
Room & Suite (321)
Dining (60)
Pool & Beach (1)
Amenities (54)
Business Centre & Event Rooms (2)
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
Questions & Answers
Ask a question
Rob P
20 February 2018|
AnswerShow all 6 answers
Response from Tristan S | Reviewed this property |
Yes
1
Vote
ciaranholden
20 January 2018|
AnswerShow all 4 answers
Response from Sara_sakflva | Reviewed this property |
Dispute the charge on your CC.
0
Votes
proano82
18 March 2017|
AnswerShow all 5 answers
Response from Hovik M | Reviewed this property |
Of course, definitely high quality.
0
Votes
Room Tips
"Stay away from room 1713."
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"The so called "roof top" bar is located on the 5th floor and is fully enclosed"
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"Close to 9-11 Memorial and Museum, and Wall Street"
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"The "14" line is a nice corner unit."
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