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W New York - Downtown

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W New York - Downtown
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1,058 Reviews from our TripAdvisor Community

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Showing 960: English reviews
Chicago, Illinois
Reviewed 1 week ago

Purchased through Hotwire and pleased with the value we got for the rate paid. Asked for a high floor and received it (thank you!). Also requested the reservation be put on my SPG account even though we couldn't get points, but wanted to use mobile room key. Didn't happen despite making arrangements for it in advance. Also requested a tower...

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Helpful?
Thank Brian L
Belmont, Ca
Reviewed 2 weeks ago

Nice typical smallish NYC room with modern amenities. best feature was the Bar that overlooks WTC 1 Building off the fifth floor. Very cool. Happy Hour specials. Nice view from the 20 something floor we were on on skyline.

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Helpful?
Thank 777mechanic
Prith S, Front Office Manager at W New York - Downtown, responded to this review

Hi 777mechanic! Thank you for reviewing your escape at W-Downtown. We are pleased you enjoyed your trip! Warm Regards, Prith Shah

Edegem
Reviewed 2 weeks ago

stayed here for 1 night and did enjoy the stay. as we were here during the weekend, the area was quite calm. the hotel itself was nothing special, not according to other W properties that i know. what does make it worthwhile is the staff, Tracy at the Welcome Desk handled our check in very smoothly and gave us all...

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Helpful?
Thank JunNagels
Prith S, Front Office Manager at W New York - Downtown, responded to this review

Dear JunNagels- Thank you for taking the time to post a candid review of your experience at W-Downtown. We are thrilled to read your comments regarding Tracey and Andrew. We are proud to share these comments with our team! All the best Prith Shah

Calgary, Canada
Reviewed 3 weeks ago via mobile

Hotel entrance is a black hole...literally painted all black. There is no indication when you arrive that you have to go to 5th floor to check in. Fifth floor lobby just makes you dizzy with black floors and walls and lighting. Rooms are all white and cold. Bathroom only had shower which was poor. Bed was ok but that was...

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Helpful?
Thank Joaniej3
Prith S, Front Office Manager at W New York - Downtown, responded to this review

Dear Joaniej3- We are disappointed to read of your disappointment at the W-Downtown. If you would like to further discuss your experience please do not hesitate to contact me at prithvi.shah@whotels.com. We hope for another opportunity to change your view of our property. Warm Regards, Prith Shah

nj
Reviewed 3 weeks ago

okay - my big three safe, quiet & clean - great marks on all 3 - extremely helpful, friendly staff !!! - the only complaints are the rooms - they are roomy enough especially for nyc - but not user friendly for guests - the rooms are dark - i know they are supposed to be hip spaceship styled rooms...

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Helpful?
Thank joisey-joe
Prith S, Front Office Manager at W New York - Downtown, responded to this review

Dear Joisey-joe- Thank you for choosing the W-Downtown for your recent stay in NYC! We are pleased to read that you enjoyed your overall escape and thankfull for your honest feedback and suggestions. We hope for another opportunity to serve you in the future. Warm Regards, Prith Shah

Reviewed 3 weeks ago via mobile

We had travelled here in May of 2014 and just wanted to put in my two cents about the amazing experience. First and foremost New York is an experience everyone in my opinion needs to have. Specifically about the W in the downtown area, we loved that on the tiny tourist filled area of Manhattan it was the perfect place...

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Helpful?
Thank Hovik M
Prith S, Front Office Manager at W New York - Downtown, responded to this review

Hi Hovik M- We are so pleased to read your review! Thank you for staying at the W-Downtown we hope to welcome you back the next time your in NYC! Warm Regards, Prith

Marina del Rey, California
Reviewed 4 weeks ago

Trendy hotel conveniently located in the wall street. If you like to stay in the downtown, this hotel can be a good option for 9/11 museum and discovering downtown by foot. Most of the staff was helpful. However, when I arrived early in the morning at the hotel and asked if it was possible to checkin, I got the very...

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Helpful?
Thank tolgad678
Prith S, Front Office Manager at W New York - Downtown, responded to this review

Dear Tolgad678- We are pleased to learn you enjoyed the location and overall experience at the W-Downtown; however very disappointed regarding your experience at our welcome desk. The service you mentioned is not standard at our property and certainly not indicative of the W service culture. We strive to go above and beyond for each of our guests alike. If...

Levittown, Pennsylvania
Reviewed 4 weeks ago

DO NOT STAY HERE! They have very shady business practices. Booked a hotel room there as part of a wedding block over a year ago. Apparently, at that time, they incorrectly over-quoted me a price. I did not realize until speaking with other wedding party members that they over quoted me by $120. Called to get this rectified and they...

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Helpful?
Thank Ashley P
Prith S, Front Office Manager at W New York - Downtown, responded to this review

Dear Ashley- We are sincerely disappointed to read the negative perception you have after leaving the W-Downtown. Please allow me the opportunity to connect with you in an effort to further investigate and make this situation right. I can be contacted at prithvi.shah@whotels.com or alternatively 646-826-8603. I hope to hear from you as soon as possible. Warm Regards, Prith Shah

Reviewed 1 November 2016 via mobile

Checked in this morning 10/31 for 3 nights Paid over 550$+ tax/night for a tiny corner room (the regular room started at 500+ tax). Not worth half of it ; They also don't clearly advise that Hotel doesn't have a restaurant on site (yes for room service ....and food is tasty ...a bright note on this somber hotel ....and I...

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Helpful?
Thank Elie C
Prith S, Front Office Manager at W New York - Downtown, responded to this review

Dear Elie C- Thank you for staying with us at W-Downtown. We are disappointed that you departed with a negative perception of our property. We would love to connect with you to learn further details of your experience and the opportunity to make things right. Please contact me at prithvi.shah@whotels.com or alternatively 646-826-8603. I hope to hear from you. Warm...

Huntsville, Alabama
Reviewed 31 October 2016 via mobile

This hotel was conveniently located in lower Manhattan. It's moments from the subway, WTC, mall, restaurants, the pier, water and much more. The room is not big like other hotels but it's not small either. It's actually what you'd expect in NY. Love the bathroom sliding door and the fact I could crack the window. The shower is very spacious....

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Helpful?
Thank Rich F
Prith S, Front Office Manager at W New York - Downtown, responded to this review

Dear Rich F- Thank you for choosing the W-Downtown! We are thrilled to read your review and pleased to know you enjoyed your time in lower Manhattan. Please do not hesitate to contact me directly if visiting the area again! Warm Regards, Prith Shah prithvi.shah@whotels.com

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Staying in Financial District

Neighbourhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
W New York - Downtown is where the Financial District power action is, rubbing shoulders with the Statue of Liberty, NYSE and Brookfield Place. Power wheel and deal at our sleek and chic Living Room Bar & Terrace with stunning unobstructed north-facing views of 1 World Trade Center. With 217 rooms and 58 floors, explore the signature W bed, innovative technology, fantastic in-room entertainment and more, as Whatever/Whenever(R) makes all big city dreams come true. ... more   less 

Additional Information about W New York - Downtown

Address: 8 Albany Street, New York City, NY 10006
Region: United States > New York > New York City > Financial District
Price Range: RM975 - RM3,035 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — W New York - Downtown 4.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
w New York - Downtown Hotel New York City
Hotel Style:
#30 Spa Hotel in New York City
#149 Luxury Hotel in New York City
#150 Romantic Hotel in New York City
#162 Family Hotel in New York City
#181 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York - Downtown staff and other travellers.
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Manchester, United Kingdom
Herefordshire, United Kingdom
London, United Kingdom
22 days ago

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Questions? Get answers from W New York - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upper floor room”
 of 5 bubbles brianlV2766CF, 27 Nov 2016 | Read review
“Get rooms facing the one world trade center”
 of 5 bubbles JunNagels, 21 Nov 2016 | Read review
“Ask for cool corner rooms”
 of 5 bubbles adelyne2016, 23 Oct 2016 | Read review
“Get the suite. The double bed room is extremely standard !”
 of 5 bubbles julietN8841EQ, 14 Oct 2016 | Read review
“Ask for view of the World Trade Center”
 of 5 bubbles 832russelk, 29 Sep 2016 | Read review
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