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Andaz Wall Street

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2,828 Reviews from our TripAdvisor Community

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Showing 2,428: English reviews
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Harrisburg, Pennsylvania
Reviewed 5 days ago NEW

The overall experience was good. I like the free coffee and free beverages in room. The room is clean and comfortable. The entire hotel has a very modern design and I like that. The only thing i think that could be better is the breakfast time during weekend. Sometimes I get up early but there is no breakfast at all...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank yumengx2017
Kaleigh K, Manager at Andaz Wall Street, responded to this review

Hello, Thank you for taking the opportunity to share your input on TripAdvisor! We value your feedback and are glad to hear that you enjoyed the complimentary amenities in your guestroom. We are constantly looking for new ideas and ways to ensure the highest levels of guest satisfaction and we hope to welcome you back to Andaz Wall Street in...

Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

I am a regular traveller to this hotel and feel each visit it just gets better. It's very conveniently located in the financial district right on the subway line and near several major tourist attractions. However unlike most New York hotels it is able to create a calm oasis which makes you feel miles away from the city. The rooms...

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Helpful?
Thank Chris C
About Hotel's Favourite Review
Kaleigh K, Manager at Andaz Wall Street, responded to this review

Hi Chris, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had an enjoyable stay at Andaz Wall Street. Our staff takes great pride in providing efficient, personable service on a consistent basis. We are looking forward to welcoming you back to the hotel on your next trip...

Amsterdam, The Netherlands
Reviewed 1 week ago

Came here for work: found the check-in very cold and unfriendly (perhaps this is the NYC way to being "cool")... annoying. The room was big and well appointed, so no issues there, but on the whole just felt underwhelmed.

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Helpful?
Thank ChrBrd
Kaleigh K, Manager at Andaz Wall Street, responded to this review

Thank you for your recent review of Andaz Wall Street. We are happy to hear you found our guestrooms satisfying. We take all feedback very seriously and want to rectify issues to your satisfaction. Your unfriendly check-in experience is not a common practice here and we would like to make it up to you if given the chance on your...

Niskayuna, New York
Reviewed 1 week ago

I travel weekly to NYC for work and have stayed at the Andaz Wall Street numerous times. I've always enjoyed my stays but they do seem to be cutting back around the edges. It's still good, but definitely a few notches below higher-end service levels of just a year ago. None of this is to complain...it's certainly an above average...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank mhw182016
Kaleigh K, Manager at Andaz Wall Street, responded to this review

Hello, Thank you for taking the time to share your experience with us. I do apologize, it sounds like you were not fully satisfied with our hotel. We would like to make it up to you if given the chance on your next visit. We do value your feedback and are always looking for new ideas to ensure the highest...

Carmel
Reviewed 1 week ago via mobile

This was my first experience with this concept in the Hyatt family. It instantly went to the top tier of my list. The only downside is there aren't that many of them. Very European theme, except without being cramped. Rooms were modern, clean, up to date and fully featured. The staff, especially Nick, were awesome. Food was tasty and some...

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Helpful?
Thank Tony S
Kaleigh K, Manager at Andaz Wall Street, responded to this review

Dear Tony, Thank you for sharing your positive experience with us at Andaz Wall Street. It is always a pleasure to hear that our guests are being taken care of so wonderfully by our staff! We look forward to welcoming you back to the hotel in the near future. Kaleigh

New York
Reviewed 1 week ago

Where to start? It's 3:26am on a Saturday morning. The fire alarm is blaring, bleary-eyed guests are in the lobby of the hotel, the guest staff is useless and non-cooperative, and even once we are permitted to return to the room we are jarred by the random and unwarranted blaring of the fire alarm. In 30 years of business travel...

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Helpful?
Thank Rick B
Kaleigh K, Manager at Andaz Wall Street, responded to this review

Hi Rick, Thank you for taking the time to share your feedback with us. I apologize for the issues you experienced and I am very sorry to hear that you had a bad experience. We are normally known for our exceptional service and calm, relaxing hotel atmosphere. We would like to learn more about your specific situation and make things...

Rancho Cucamonga, California
Reviewed 1 week ago

Review collected in partnership with Andaz
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Helpful?
Thank Q4403RXmichaelw
Kaleigh K, Manager at Andaz Wall Street, responded to this review

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

I like Hyatt and I like Andaz but I did not like this experience at all. We had two rooms booked. At check in we were told they were next to each other but they were not, and one of them reeked of cigarette smoke. After a fifteen minute wait back at check in we were given two new rooms,...

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Helpful?
Thank Chuck A
Kaleigh K, Manager at Andaz Wall Street, responded to this review

Thank you for submitting your comments regarding your most recent stay with us at Andaz Wall Street. I am sorry you experienced unfriendly interactions with associates and unsatisfactory room conditions. We value your feedback and want each and every guest to feel welcome and comfortable when they stay with us. Please be assured we have made a note of your...

New York City, New York
Reviewed 2 weeks ago

The staff gave false info on rollaway beds, pillows were horrible, shower leaked, no air circulation in room. The bar was nice and accommodating. The location was great due to the location of the wedding.

Review collected in partnership with Hyatt Hotels
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Helpful?
2Thank 130cassiec
Emily L, Manager at Andaz Wall Street, responded to this review

Hi 130cassiec, I am glad to hear that the bar and location was convenience and good. However, I would like to apologize for any issues you have experienced with your room as we always strive for 100% guest satisfaction. I would like to note that rollaway beds are available to be placed complimentary in our Suites and Large Suites only....

New York City, New York
Reviewed 3 weeks ago via mobile

Stayed here for 2 nights with my fiancé. Hotel is very clean and nice looking. Our room was spacious and comfortable. Loved the soaking tub and the rainfall shower. Nice location in a relaxing and quieter area of manhattan. Prices very reasonable for what you get. Definitely enjoyed my stay here.

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Helpful?
Thank LI25NY
Emily L, Manager at Andaz Wall Street, responded to this review

Hi LI25NY, Thank you for your kind words! We are happy to hear we were able to accommodate you and your fiancé. We are also very pleased to hear you took full advantage of our large rooms and soaking tub. Hope to see you back soon! Best, Emily

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Staying in Financial District

Neighbourhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more   less 

Additional Information about Andaz Wall Street

Address: 75 Wall Street, Entrance on Water Street, New York City, NY 10005-2833
Region: United States > New York > New York City > Financial District , Manhattan
Price Range: RM942 - RM2,407 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz Wall Street 4.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Andaz Wall Street Hotel New York City
Hotel Style:
#23 Spa Hotel in New York City
#25 Romantic Hotel in New York City
#28 Business Hotel in New York City
#43 Family Hotel in New York City
#91 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Andaz Wall Street staff and other travellers.
22 questions
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Questions? Get answers from Andaz Wall Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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