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Flatiron Hotel

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745 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Reviewed 17 March 2015 via mobile

This was our first time in NYC, therefore we wanted a central hotel. This hotel was in a great location, if we were to go again I think we would stay nearer Greenwich village. The hotel was a bit tired, the size of the room was expected for a city. Staff were very friendly. The only noise we heard was...

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Helpful?
Thank Maxine M
Virginia
Reviewed 12 March 2015

This is a classy but small hotel...there are about 9 rooms on each floor. My room was small - as are most NY hotels I've stayed at, but very charming and has tall ceilings (perhaps 11'). The king bed was very comfortable...slept through the night with no issue. The bathroom modern and the shower excellent, but the room itself is...

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Thank DJDNPV
Lisbon, Portugal
Reviewed 12 January 2015 via mobile

The hotel is very good when thinking to stay on business. It's well localized just in front of Madison Pq so you can go anywhere very easy by taxi or metro. It also has nice rooms with the basic that a hotel must have. As a plus, their bathrooms have LCD Tvs inside the Mirror, so it is fun. Toshi's...

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Thank Guilherme B
Christian Z, Public Relations Manager at Flatiron Hotel, responded to this review

Thank you for sharing your positive review of the Flatiron Hotel! I am honored that you chose to stay with us. Thank you for choosing to stay with us and sharing your feedback. I am glad you enjoyed your stay with us and enjoyed our location. Chelsea has a lot to offer at a walking distance specially if you enjoy...

Reviewed 10 January 2015

I stayed in the Flatiron Hotel in the first week of January...What can I say, the Hotel looks really nice and buzzing all around, the girl at the reception was really friendly and comfortable and she was always with a nice smile. The room was big me and my friend we had 2 massive bed and plenty of space all...

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Thank Graziano G
New York City, New York
Reviewed 3 January 2015

I had friends coming into town and booked them at a Hotel in the Flatiron area. Unfortunately the place was not able to accommodate my guests, which meant that I had to find a comparable Hotel in the area on a Saturday night. Not an easy task, as you can imagine. I called the Flatiron Hotel and a gentleman by...

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Thank Nicky306
London, United Kingdom
Reviewed 31 December 2014

We stayed in Flatiron hotel over Christmas . Very disappointed with the room, the carpet was so filthy looked like payment outside. Also very noisy, did not sleep for 4 nights. Bathroom did not have a bath and was super small. Staff was friendly, good location, but overall very disappointing. Never been to a hotel with such dirty carpet, would...

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3Thank olga071
Christian Z, Front Office Manager at Flatiron Hotel, responded to this review

Hello olga071, Thank you for your review. We understand we were unsuccessful at making a positive impression on you and want to notify you about the change in management and continued service improvements. We hope you will visit our hotel again and give us the chance of making everything right in advance.

Reviewed 30 December 2014

My mother and I stayed at the flat iron on Christmas , we came to visit my sister who lives in New York. The entire experience was great!!! The doorman Angelo was extremely helpful, friendly, and welcoming!! He invited us down for a glass of wine and was very engaging . He introduced us to other hotel guests and we...

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Thank Lebasibaby
Reviewed 27 December 2014

I reserved a room for a not-completely-bargain rate on an online website. I checked in and the desk clerk said to one of the bellhops, apropos of nothing, 'He's on the third floor'. The bellhop didn't offer to take my bags and I knew I was a marked man. Sure enough, the floor of the third floor is the ceiling...

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5Thank Addison A
Christian Z, Front Office Manager at Flatiron Hotel, responded to this review

Hello Addison A, Thank you for reviewing our hotel. We apologize for the inconveniences you experienced. Hopefully the entire experience was resolved to your satisfaction and we hope you may give us a second chance. If so, please email christianz@flatironhotel.com and let us know how we can make your next stay a complete success.

Wayne, Pennsylvania
Reviewed 23 December 2014

We were in town on business for 3 days and we stayed at the Flatiron for the last night in NYC. It was convenient and accessible. The rooms were spotless and hi tech, but were a tad on the small side , but considering it is NYC, quite understandable. The hotel has it's own special personality, with bands playing nightly...

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1Thank tom k
San Francisco, California
Reviewed 16 December 2014 via mobile

Just back from an annual Girls Trip and spent two nights here. We were NOT impressed. We were billed over $500 per night-a total of$1400 with valet parking and taxes-for a shoddy hotel lacking any real amenities. CRAZY!! My friend swore this was not the rate she booked but did not have paperwork evidence. The people at the front desk...

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3Thank SharonB7
CrystalCorrea, Director of Operations at Flatiron Hotel, responded to this review

Dear Valued Guest SharonB7, Thank you for choosing the Flatiron Hotel for your recently ladies trip to NYC. My apologies for the issues experienced during your stay. Our rates fluctuate nightly based upon supply and demand. I apologize that the hotel did not meet your expectations. We are a 4 star boutique property which prides ourselves in providing great customer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Flatiron Hotel - Modern Luxury Hotel in New York Located in the heart of Manhattan, the Flatiron Hotel is a sophisticated, exciting way to experience New York. With modern, luxurious rooms and amenities, the Flatiron Hotel is a destination in and of itself in the center of New York's most vibrant area. ... more   less 

Additional Information about Flatiron Hotel

Address: 9 West 26th Street, New York City, NY 10010
Region: United States > New York > New York City
Price Range: RM781 - RM2,030 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Flatiron Hotel 4*
Number of rooms: 64
Reservation Options:
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Hotel Style:
#170 Family Hotel in New York City
#176 Business Hotel in New York City
#195 Luxury Hotel in New York City
#224 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Flatiron Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the street will have the noise of the city outside but that did not bother us at all. Through the night it was quiet.”
 of 5 bubbles Ronniemull, 5 Feb 2017 | Read review
“If you insist on staying at this hotel, the corner rooms are larger and have many windows out onto the street.”
 of 5 bubbles Joseph_754, 6 Jan 2017 | Read review
“Lower number room on upper floor”
 of 5 bubbles 466chrisf, 27 Dec 2016 | Read review
“Ask for a room on an upper floor away from the bar.”
 of 5 bubbles AndrewW229, 22 Nov 2016 | Read review
“higher floor”
 of 5 bubbles meirbl7, 17 Nov 2016 | Read review
5 of 5