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The Chatwal, A Luxury Collection Hotel, New York

1,206 reviews
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Traveller (382)
Room & Suite (421)
Dining (33)
Overview
  • Excellent77%
  • Very good14%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
“butler service”(39 reviews)
“red door spa”(24 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from The Chatwal, A Luxury Collection Hotel, New York
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,206)Write a Review
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Traveller rating
802
161
63
27
24
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LanguageEnglish
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802
161
63
27
24
Show reviews that mention
All reviewsbutler serviceheated toilet seatred door spahead butlertimes squaretv in the mirrorart deco decornew yorkstarwood pointsrain showerjunior suitethe theater districtst regisan upgradefour seasonsstar hotelslobby bar
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1 - 5 of 1,077 reviews
Reviewed 2 days ago

My family and I stayed at this beautiful boutique hotel in the heart of times square from DEC 23-29. It was perfectly situated next to Broadway and 44th st, right where all the action is happening. Although it was very cold at that time, we...More

Thank Daniel M
Hotel's Favourite
Reviewed 10 November 2017 via mobile

Came to the city to see Bruce on Broadway. We wanted to be close to the venue as we were trying to avoid the cost of cabs. This was our first stay at The Chatwal. We arrived early but the hotel gladly found us a...More

1  Thank Peaceman
Response from Tammy Y, Manager at The Chatwal, A Luxury Collection Hotel, New YorkResponded 13 November 2017

Dear Peaceman I would like to personally thank you for your recent review of the Chatwal Hotel. It is a pleasure to hear your feedback on the exceptional stay experience you had with us and that you thoroughly enjoyed our attractive hotel offerings and amenities....More

Reviewed 1 week ago

I highly recommend anyone travelling to New York to stay in this beautiful hotel. Within walking distance to the theatre district, great restaurants.......if you are going to NYC to catch a Broadway Show.....stay at the Chatwal!More

Thank robertjriewerts
Response from Tammy Y, Manager at The Chatwal, A Luxury Collection Hotel, New YorkResponded 5 days ago

Dear Robertjriewerts, I would like to personally thank you for your recent review at The Chatwal Hotel. It is a pleasure to hear your feedback on the exceptional stay experience you had with us and that you thoroughly enjoyed the attractions surrounding our beautiful hotel...More

Reviewed 2 weeks ago via mobile

My daughter and I have stayed at the Chatwal a couple of times now, it never disappoints! From the exceptional service at the front desk to the wonderful maid checking in on my sick daughter. I hardly give reviews of the places that we stay...More

1  Thank AtlantisfanNc
Response from Tammy Y, Manager at The Chatwal, A Luxury Collection Hotel, New YorkResponded 1 week ago

Dear AtlantisfanNc, We truly appreciate such a wonderful review. I'm delighted that our hotel proved to be a wonderful experience for you and your daughter. It’s unfortunate your daughter did not get to enjoy the full experience as she was under the weather but I'm...More

Reviewed 2 weeks ago via mobile

Stayed at The Chatwal for a night during a quick visit to NYC to take in a few shows. Location is perfect, especially if your focus is Broadway. Centrally located to tour other hot spots as well: quick walk to Central Park, shops on Madison...More

Thank Ellen M
Response from Tammy Y, Manager at The Chatwal, A Luxury Collection Hotel, New YorkResponded 1 week ago

Dear Ellen M I would like to personally thank you for your recent review of the Chatwal Hotel. It is a pleasure to hear your feedback on the exceptional stay experience you had with us and that you thoroughly enjoyed our attractive hotel offerings and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$516 - US$903 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#33 Luxury Hotel in New York City
#40 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$516 - US$903 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#33 Luxury Hotel in New York City
#40 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (382)
Room & Suite (421)
Dining (33)
Pool & Beach (1)
Hotel & Grounds (307)
Bathroom (51)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Rivka C
29 December 2017|
AnswerShow all 4 answers
Response from DesertNanu | Reviewed this property |
We only had a beautiful shower in our room. You may have to specially request a room with a tub
0
Votes
MelbourneMack
15 December 2017|
AnswerShow all 2 answers
Response from Spencer B | Reviewed this property |
I'm not sure what a deluxe double is? From my experience, I'd get two rooms and make sure they are ajoining.
0
Votes
kckian2017
30 October 2017|
AnswerShow all 4 answers
Response from tripadvise2010 | Reviewed this property |
The question is if it is firm, comfortable bug free and made up with duvets? Yes.
0
Votes
Room Tips
"In NYC, the higher the quieter"
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"All good. All rooms are good."
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"Rooms with lovely patios are a possibility"
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"Just be aware of noise levels on higher floors facing the street."
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