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InterContinental New York Times Square

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Traveller (2460)
Room & Suite (1421)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“sky view room”(87 reviews)
“times square”(1,234 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,873)
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2,607
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Show reviews that mention
All reviewssky view roomtimes squareambassador membershake shacknew yorkcorner roomrain showersubway entrancehigher floormini barhell's kitchenhudson riverlate checkan upgradethe theater districtaround the cornercoffee machine
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1,481 - 1,485 of 4,850 reviews
Reviewed 11 July 2016

Being an ex-New Yorker, it's difficult to be happy springing for a hotel in NYC. The InterContinental didn't disappoint however. The location is pretty perfect for walking to just about everywhere you want to go, the rooms are very comfy and the views a lot...More

Thank finaversaggi
Response from victoriazuff, Public Relations Manager at InterContinental New York Times SquareResponded 12 July 2016

Thank you for your great review. We are thrilled to learn that you received such wonderful service, as we too believe it is our people that helps set us apart! We appreciate the kind words of recommendation and we look forward to hosting you again...More

A TripAdvisor Member
1
Reviewed 11 July 2016 via mobile

We met with the concierge to obtain guidance for our trip as we would have to subways. He was on the phone when I arrived and he continued for an additional ten. Minutes we wanted direction and information to help plan our trip we also...More

Thank A TripAdvisor Member
Reviewed 11 July 2016 via mobile

Enjoyed a nice stay in an excellent location the room well equipped and clean. The only disturbing thing was that some of the furniture was a bit damaged. Surprising considering that the hotel is not so old

Thank Deiv S
Reviewed 10 July 2016 via mobile

Aside from two individuals on the hotel staff. The service from A-Z was downright awful. I honestly felt disrespected & treated like a third class citizen. I am moving to the Barclay property where my experience with them and their staff has already far surpassed...More

Thank James P
Response from IHGService, Guest Relations Manager at InterContinental New York Times SquareResponded 19 August 2016

Dear jeapoist, Thank you for taking the time to share your recent experience at our hotel. It is absolutely regrettable that the overall quality of service rendered by some of our hotel staff members, may have fallen way below your expectations. Please allow me to...More

Reviewed 10 July 2016 via mobile

My husband and I have stayed here since it opened. We used to prefer the Barclay, but changed because we usually go to the theatre.Rooms are VERY quiet. Unless you book a suite they are better than normal "City" rooms. Hells Kitchen for eating is...More

Thank Jayne H
Response from victoriazuff, Public Relations Manager at InterContinental New York Times SquareResponded 12 July 2016

Thank you for the 5-star review and for your loyalty to our hotel! The team here at InterContinental New York Times Square appreciate hearing about such positive experiences and we look forward to welcoming you back on your next NYC trip.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$268 - US$651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in New York City
#59 Business Hotel in New York City
#87 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$268 - US$651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in New York City
#59 Business Hotel in New York City
#87 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2460)
Room & Suite (1421)
Dining (94)
Pool & Beach (2)
Amenities (32)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Dan L
9 June 2018|
AnswerShow all 5 answers
Response from AndrewS1987 | Reviewed this property |
We were not charged this fee. Hope this helps.
0
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Marie O
26 April 2018|
AnswerShow all 2 answers
Response from Corinne M | Reviewed this property |
The hotel supplies a hair dryer but I took my own straighteners which worked with an adapter plug. They took longer than usual to heat up due to the difference in electric current in America.
0
Votes
Sandie F
23 April 2018|
AnswerShow all 6 answers
Response from Rhianne L | Reviewed this property |
We seemed to experience all seasons in our 5 days - arrived to dry, warmish weather, next day was freezing but dry, then there were thunder storms and weather warnings, then dry but cold again...last day was boiling!! We... More
1
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Room Tips
"high room for awesome views."
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"Don't buy the breakfast in advance."
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"646 was a good sized room"
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"Best views are from floor 25 upwards any lower you are looking out to other buildings."
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