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Andaz 5th Avenue

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2,206 Reviews from our TripAdvisor Community

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Showing 1,975: English reviews
oak ridge
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 September 2014

Stayed 4 nights at Fifth Avenue Andaz. Exceptional service - starts out upon entry with concierge who attends to you in lobby w/ no waiting in lines anywhere. Nightime social cocktail hour with free snacks, wine. Modern, quiet, beautiful room looking out at Patience and Fortitude. Loved the service-"which paper do you want delivered". Then they went on quest outside... More 

Helpful?
2 Thank Orguy T
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear no y, Thank you for your review. I am happy to hear that you enjoyed your time with us. I'm glad you enjoyed your complimentary daily newspaper. Did you know that we also offer complimentary digital newspaper and magazines for all of our guests? Next time one of our hosts can give you some more insight on this great... More 

New York
Level Contributor
116 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 September 2014 via mobile

Andaz 5th Avenue is listed as a "concept by Hyatt". Not sure what that is supposed to be mean, but it most definitely is 'different'. For openers, although the location in Midtown is superb and ultra convenient to mass transit, shopping, and the theater district, it's not easy to find. The hotel signage is not posted at street level and... More 

Helpful?
1 Thank BakerL00
Santa Monica, California
Level Contributor
85 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 4 September 2014

We migrated to the Andaz adjacent to the NY Public Library after a couple of days at the Park Hyatt in order to be closer to Bryant Park (and the US Open / midtown tunnel). The hotel is in a great location and is boosted by its amenities: 1 dollar shave kit, free sparkling and still water and snacks. In... More 

Helpful?
Thank japangeles
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear phosphenedream, Thank you for staying with us and for taking the time to review our hotel. I am pleased to hear that you had a good time while staying with us (despite the results of the tennis match;) and enjoyed your room and our service. Hopefully we will see you again very soon. Looking forward to welcoming you back.... More 

London, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 September 2014

Hotel Located extremely convenient in Midtown Manhattan, across from the NY Public Library on 5th Avenue. Only 1-minute walk to bus stop and numerous metro lines. 10 minutes walk to Grand Central terminal. Lady M is just 5 minutes away from the hotel if you fancy decadent desserts. Room We stayed at Andaz Splash Suite. The room is huge and... More 

Helpful?
1 Thank JETSETTER-K861
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Jetsetter-K861, Thank you for staying with us and for taking the time to share your feedback. My sincerest apologies for the inconveniences caused and for falling short in meeting your expectations. It is most disappointing to hear that your room was in a less than satisfactorily condition and that you experienced inconsistency in service. Please know that I have... More 

Basel, Switzerland
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 29 August 2014

I like the Andaz chain and the one at the 5th Av. in particular. Great location no matter if you want to go shopping, running in the Central Park or do business. However, this time I was not too happy even though I had a great room with view on the NY library. What went wrong? The U.S. Open was... More 

Helpful?
2 Thank ugrue
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear ugrue, Thank you for staying with us and for sharing your valued feedback. Please accept my humble apologies for the inconveniences experienced. I am embarrassed and disappointed to know that we fell short in meeting your expectations on this recent stay. Please know that your concerns are very important to us and that I have shared and discussed your... More 

London, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 August 2014

The Andaz 5th Avenue is a great hotel in a great location. It is opposite Bryant Park. This is a short 10 minute walk to Times Square (close enough to visit quickly but also far enough that you're not surrounded by crowds the whole time). We stayed in a suite. The free wi-fi was great. Very fast and no problems... More 

Helpful?
2 Thank Sean O
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear SeanO, Thank you for your review. Happy to hear that you enjoyed your stay and had a memorable time. Looking forward to welcoming you back soon next time you're in the city. My very best, Ratna More 

cambridge
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2014

Wonderful hotel can't fault it and would love to stay there on my next trip to New York. Highly recommended. Friendly and helpful staff and very clean and minimalist spaces. Ideally located and slower pace.

Helpful?
2 Thank CambridgeBinty
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear CambridgeBinty, Thank you for selecting Andaz 5th Avenue and for your review. We are looking forward to welcoming you back soon. Kind regards, Ratna More 

Minneapolis, Minnesota
Level Contributor
109 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 August 2014

Why are all you people giving this place such good reviews? The only good thing about it is all the free bottles of water. I had the worst check in experience of my life at this hotel. It took over an hour for us to check in and this was after we stopped in to find out our room was... More 

Helpful?
7 Thank travelingwurd
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear travelingwurd, I am very sorry to hear about your disappointing stay experience. Please accept my sincerest apologies for any inconveniences caused. It would be very much appreciated if you could contact me directly at ratna.steden@andaz.com or 212 699 5520 to further discuss you concerns. Looking forward to hearing from you. Kind regards, Ratna More 

Vancouver, B.C.
Level Contributor
464 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 638 helpful votes
Reviewed 25 August 2014

As one who regularly enjoys the Peninsula New York, I must say that in a diametrically opposing manner, I simply have fallen in love with the Andaz 5th Avenue after but a single stay! The location is perfect being right in the heart of the action and in walking distance to both shopping and restaurant highlights. Like its counterparts, this... More 

Helpful?
3 Thank Dalecorp
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Dalecorp, Thank you for staying with us at Andaz 5th Avenue. We're very happy to know that you enjoyed your time with us and had a memorable stay experience! Hoping to welcome you back again very soon. Kind regards, Ratna More 

Randolph, NJ
Level Contributor
89 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 24 August 2014

After traveling to NY on business for a few weeks I finally found Andaz 5th Ave. It was a perfect stay! First impression - you walk into the lobby and it's peaceful and quiet. An oasis of peace in the craziness of NYC! While checking in, I was offered a glass of wine or water. Went up to my room... More 

Helpful?
Thank Anna_Sarah
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review

Dear Anna-Sarah, Thank you for sharing your experience. Glad to hear that you had a perfect stay! We're hoping to welcome you back again very soon. Looking forward to seeing you. Best regards, Ratna More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Andaz 5th Avenue
Andaz 5th Avenue
Cuisines: American
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more   less 

Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017-6149
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM1,398 - RM4,228 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz 5th Avenue 4.5*
Number of rooms: 185
Reservation Options:
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Also Known As:
Andaz 5th Avenue Hotel New York City
Hotel Style:
#25 Family Hotel in New York City
#34 Romantic Hotel in New York City
#45 Business Hotel in New York City
#45 Green Hotel in New York City
#46 Luxury Hotel in New York City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“313 is at the end, corner room away from busy 5th street”
 of 5 bubbles 954bartv, 11 Nov 2016 | Read review
“Corner suites on upper floors were bright and offered nice views”
 of 5 bubbles loydek, 7 Nov 2016 | Read review
“room 802 facing 5th Avenue”
 of 5 bubbles ronyh799, 25 Oct 2016 | Read review
“Given the location - I'm sure there are some great views of the library to be had. My room looked into a courtyard.”
 of 5 bubbles Drewsomeness, 20 Oct 2016 | Read review
“Andaz Loft suite very large”
 of 5 bubbles 137nadinel, 18 Oct 2016 | Read review
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