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Sheraton Tribeca New York Hotel

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Sheraton Tribeca New York Hotel
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1,828 Reviews from our TripAdvisor Community

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Showing 1,496: English reviews
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Scotland
Reviewed 2 days ago NEWvia mobile

After hearing me share so many stories of the excellent customer service at Sheraton TriBeCa my wife is so looking forward to visiting in August Location will be perfect for our leisure visit with so many shops and restaurants close by and such easy access to downtown

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1Thank SMITHY34
Annandale, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 February 2017

I have stayed at the Sheraton Times Square and now the Sheraton Tribeca and I can clearly tell everyone, stay at the Sheraton Tribeca without a doubt! As a Gold Preferred Member, some locations treat Gold guests as second-class guests (Times Square), but the Sheraton Tribeca treated me perfectly! Let me begin by saying thank you to Lisenia for helping...

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2Thank Michael R
About Hotel's Favourite Review
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Michael R, I look forward to sharing this glowing review with the rest of the gang here Sheraton Tribeca, as well as recognizing this outstanding service. Sal and Lisenia are our Sheraton All Stars! Please, contact me in the event of your next anticipated stay with us, so that I can personally see to your accommodations, as well extend...

Coventry, United Kingdom
Reviewed 4 days ago NEWvia mobile

Hotel is big and busy. Good location to the shops and restaurants. Rooms are big and clean. Bathroom shower is a bit date. The shower pressure is very low so took ages to wash my hair. Overall the room is specious and clean. Hotel is very busy and staff are helpful and friendly. Would stay again as I know what...

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Helpful?
1Thank Kulvir B
Mol, Belgium
Reviewed 5 days ago NEWvia mobile

Honestly this is the worst Sheraton hotel: rude, lying staff, aweful customer service. I am currently staying at this hotel with my best friend. We booked a twin room via Booking but when we arrived only a room with double bed was available which we had to accept (No 2016). The following day in the morning we packed, took our...

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Helpful?
1Thank Zoltán K
William L, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Zoltan K, Thank you so much for your review. We're saddened to hear you did not have a great experience with us. If you could kindly email me directly at William.landicho@sheratontribeca.com or call the hotel directly I'd be more than happy to address your concerns. Yours in hospitality,

Reviewed 5 days ago NEWvia mobile

Not a 4 star hotel... We ask simple things, but they didnt care about it. The hotel and the room is noise. Nem segítőkész a személyzet, fejetlenség van. A közvetlen környék lehangoló, hangos. Egy masik, szecessziós szálloda helyett választottuk ezt, nagy hiba volt.

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Helpful?
1Thank Peter s
William L, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Peter s, Thank you for your review. I would like to sincerely apologize that the hotel did not meet your expectation. Here at the Sheraton Tribeca we strive to provide outstanding service. Please reach out to the hotel directly so that we may address your concerns. We hope that you will give us another try in the future to...

ireland
Reviewed 6 days ago NEWvia mobile

Located on Canal St, just a short walk to the hip areas of SoHo/Tribeca. Not a great street and I wouldn't walk around late at night as it's a bit shabby but with access to the subway and close to all the sights of downtown you couldn't fault it as a comfortable base for a sightseeing visit to New York....

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Thank love2travel0000
William L, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear love2travel0000, Thank you so much for your outstanding review and for highly recommending our hotel! We're so delighted that you found our location convenient as we love being near SoHo with all the shops and a great location for all the sightseeing you did! We also want to thank you for your kind words about the staff and will...

Seattle, Washington
Reviewed 1 week ago

I've stayed at this hotel many times and is typically my first choice (if the price is below my work allowance.) My office is just a couple of blocks north of the hotel so the location is perfect for me. It's also just a few minutes from the Canal stations for the blue, yellow, and green lines. The rooms are...

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Helpful?
Thank Jamie V
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Jamie V, Thank you for taking the time to share your review. We are very happy to hear that you enjoyed your time with us. We look forward to having you back with us soon.

Providenciales
Reviewed 1 week ago

Check-in was smooth and quick and our room was spacious and clean. It was all great until we tried to place an order for room service breakfast the next morning. We followed the directions on the card that was given to us and hung it on our door for them to take. We requested a delivery between 10:15-10:30am. Woke up...

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Helpful?
Thank nico4016
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear nico4016, Thank you for your review. I am truly sorry we fell short on the details during your stay. Please contact me directly before your next trip to NYC so I can personally assist with your accommodations and ensure you have a fabulous stay! Warm regards,

Dallas, Texas
Reviewed 1 week ago

This is a great hotel. The staff is nice and attentive. The rooms are very comfortable. The rooms are nicely sized. The location is excellent. I strongly recommend this hotel. The Club on the 21st floor is well-staffed. The views are excellent.

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Helpful?
Thank Tom P
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Tom P, Wow what a great review! Thank you kindly for taking the time to share your experience with us! We look forward to welcoming you back on your next trip! Best,

Toronto, Ontario, Canada
Reviewed 1 week ago

We were very pleased with our stay at the Sheraton Tribeca. The entire staff - front desk, housekeeping, concierge, and especially Tonya in the bar - were all so helpful and friendly. We were there during a "state of emergency" storm which shut down a good portion of the city - the staff made the hotel feel like home. Our...

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Helpful?
Thank Caroline U
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Caroline U, Thank you for your review! I am so happy to hear the staff was able to make our guests comfortable during this crazy storm we just had! Still cleaning up from it too! I look forward to sharing this review with the staff and we look forward to your next trip to the Sheraton Tribeca hopefully in...

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 

Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013-2206
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: RM815 - RM1,917 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Number of rooms: 369
Reservation Options:
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Hotel Style:
#192 Luxury Hotel in New York City
#219 Romantic Hotel in New York City
#221 Business Hotel in New York City
#250 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tribeca New York Hotel staff and other travellers.
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Questions? Get answers from Sheraton Tribeca New York Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing south are quieter.”
 of 5 bubbles 634jamiev, 21 Mar 2017 | Read review
“It is the city, so get a room as high as possible due to street noise.”
 of 5 bubbles Z6057MTjohnh, 11 Mar 2017 | Read review
“Ask for view of Empire State building”
 of 5 bubbles touring24, 27 Feb 2017 | Read review
“Nice views from the terrace if you have a Level room.”
 of 5 bubbles , 25 Feb 2017 | Read review
“My fave is 21st or 22nd floor”
 of 5 bubbles perfectdestination, 8 Feb 2017 | Read review
5 of 5