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Sheraton Tribeca New York Hotel

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1,845 Reviews from our TripAdvisor Community

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Showing 1,512: English reviews
The Woodlands, Texas
Reviewed 22 October 2014

Sheraton Tribeca gets it right. Location: Tribeca, Subway 1 block, in Chinatown. Service: Always very helpful - and it is with every employee from check in to check out. Staff is very well trained and their management is just as helpful. Property: well maintained, clean, if there are problems - like I needed a battery for the remote - 3...

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Helpful?
1Thank Joe F
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you had such a great experience here at the Sheraton Tribeca and that the staff provided the exceptional service we strive for. We look forward to your return in the future. Please reach out to me during your next visit at wilberto@sheratontribeca.com as I would like to...

Belfast
Reviewed 21 October 2014

We really enjoyed our time at this hotel. They were incredibly accomodating, moving my sister and I to a larger room when it emerged there were no twin rooms. Andrea (I think) was super helpful and very friendly. Great staff, said from a bar maid who had a bit of an attitude. No problems with noise at all, very comfortable...

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Helpful?
Thank curlybap83
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the great feed back. I will be sure to share you comments with Andrea. I would also like to take a moment and apologize for the bar maid who was unpleasant. I would like to know who it was so that I can better address it with that individual directly. Please reach out to me at wilberto@sheratontribeca.com...

East Hampton, New York
Reviewed 21 October 2014

Just came back from 2 nights at the Sheraton Tribeca in NYC! After living on the outskirts of NYC for 60 years, we decided it was time to celebrate in the Big Apple!! The room was so clean, the bed comfortable and inviting, the shower great and I loved the makeup mirror!!! The view from the 17th flr OUTSTANDING, with...

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Helpful?
Thank Kerry B
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you had such a great experience here at the Sheraton Tribeca. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera

Reviewed 20 October 2014

Nick Amato completely made my stay worth it as a SPG member he made my loyalty with SPG seem completely valued. The sheraton tribeca has a great view in their rooftop as well, of the entire city skyline

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Helpful?
Thank Ravi M
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you had such a great experience here at the Sheraton Tribeca and that Nick provided the exceptional service we strive for. I will share your kind words with our fantastic leader, Nick Amato. We look forward to your return in the future. Please reach out to me...

Nashville, Tennessee
Reviewed 18 October 2014

The hotel isn't in the fanciest or nicest place in the city but the price was right so I booked the room. There's a Starbucks in the hotel lobby- a major plus. Staff was friendly enough- nothing exceptional. Hotel is close to the N R subway and the ACE subway stations. My room had complimentary water bottles and also had...

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Helpful?
Thank Jen_K_777
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for your feed back. I am glad to hear that you enjoyed the hotel and location. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera

London, United Kingdom
Reviewed 15 October 2014

The location is perfect, subway is close and all the stores however the rooms are a very small, bathroom is a good size however. Bed is very comfortable. Some parts of the hotel allowed you to see the fireworks for the 4th of July. The staff were very friendly, great hotel for a weekend in NYC. The elevators are very...

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Helpful?
Thank Vanessa W
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for your feed back. I am glad to hear that you enjoyed the hotel and location. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera

Reviewed 13 October 2014 via mobile

Just want to say the service and staff was amazing. Will Olivera assistant manager made everything so smooth for us from our check in to check out. The view from our room was spectacular. Anyone thinking of staying in TriBeCa this place is a hidden gem. Location is great everything you would ever need or want is steps from your...

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Helpful?
Thank Jimmy M
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you had such a great experience here at the Sheraton Tribeca and that the staff provided the exceptional service that we strive for. I am also glad that I can personally assist you while you were here with us. It is why my staff and I are...

Seattle
Reviewed 13 October 2014

We arrived early in the day, after a red eye. Milly wasn't able to get us a room right away as the hotel was full. When a guest checked out, she immediately called housekeeping and asked that the room be prepared for us. Since we were hungry, we left for breakfast. We didn't have to wait long before Milly personally...

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Helpful?
1Thank katrinathompson
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you had such a great experience here at the Sheraton Tribeca and that the staff provided the exceptional service we strive for. I will share your kind words with Milly whom as already seen this review and she is very happy to see it. We look forward...

Colorado
Reviewed 8 October 2014

Well located near Soho for easy walk to shopping. Comfortable shoes & clothes were no problem for fitting in style. Nice rooftop to enjoy scenery. Comfortable bed & updated bathroom. Rooms a bit small. Housekeeping & front desk staff very friendly & kind.

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Helpful?
1Thank coloradodusty08
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for your feed back. I am glad to hear that you enjoyed the hotel and location. We look forward to your return in the future. Assistant Front Office Manager, Wilberto Olivera

Sydney, Australia
Reviewed 7 October 2014

On arriving at this hotel after talking to a very helpful Jackie the day before we were greeted by a very unfriendly young man who was very off hand in his manner-not a good first impression. The room was clean with a full bathroom but the hair dryer didn't work. I had to make an important overseas phone call that...

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Helpful?
Thank DebW41
Wilberto O, Assistant Front Office Manager at Sheraton Tribeca New York Hotel, responded to this review

Thank you for the amazing feed back. I am glad to hear that you had such a great experience here at the Sheraton Tribeca and that the staff provided the exceptional service we strive for. I will share your kind words with the team and in particular Jackie. We take every opportunity present to acknowledge our associates. We look forward...

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Staying in TriBeCa

Neighbourhood Profile
TriBeCa
What’s in a name? In this case it is the unique title of “Triangle Below Canal Street” that became a popular nickname in the 1970s. An attractive neighbourhood filled with handsome lofts on the edge of the Financial District, this lovely slice of Manhattan offers plenty of fine dining experiences and art galleries. Plus, it’s home to the city’s most exciting film event, the Tribeca Film Festival, that takes place here every year. TriBeCa is a great place to take a leisurely stroll before stopping into one of the many local restaurants or bars for a satisfying meal and cocktail. You’ll see families out for an afternoon walk, and don’t be surprised to come up with the occasional celebrity sighting. With such a great vibe, many of the city’s most famous residents call this neighbourhood home.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 

Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013-2206
Region: United States > New York > New York City > TriBeCa , Manhattan
Price Range: RM845 - RM1,937 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Number of rooms: 369
Reservation Options:
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Hotel Style:
#191 Luxury Hotel in New York City
#218 Romantic Hotel in New York City
#220 Business Hotel in New York City
#249 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tribeca New York Hotel staff and other travellers.
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Questions? Get answers from Sheraton Tribeca New York Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back as Canal Street is very noisy”
168suzannem, 19 Apr 2017 | Read review
“Stay somewhere else.”
hsoof, 7 Apr 2017 | Read review
“top floor :) you never can go wrong there!!!!”
CassyCole13, 5 Apr 2017 | Read review
“Opt for a higher floor facing the Empire State Building.”
765JamesC, 30 Mar 2017 | Read review
“Rooms facing south are quieter.”
634jamiev, 21 Mar 2017 | Read review
5 of 5