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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
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1,877 Reviews from our TripAdvisor Community

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There are newer reviews for Cassa Hotel 45th Street New York
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Showing 1,371: English reviews
A TripAdvisor Member
Level Contributor
16 reviews
5 hotel reviews
5 helpful votes
Reviewed 2 weeks ago via mobile

Stayed at Cassa 45 with my wife for a long weekend. Very friendly staff. Decent standard in rooms. Did not use any other services. First we got a room with a strange smell, and got a new room once we told the staff. The only really negative was the size of the bed. Being 6'2", my feet stuck out at...

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Helpful?
1Thank A TripAdvisor Member
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Guest, We appreciate you taking the time to provide feedback regarding your recent stay at Cassa Hotel 45th Street. Likewise, thank you for highlighting the wonderful staff. I would like to extend an apology for any inconvenience you experienced while staying with us. Please feel free to call me directly the next time you're in town and I will...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago via mobile

Small and noisy. Deluxe Queen Room was misnomer. Bed was more full size than queen sized. I could hear street traffic day and night. HVAC was very loud turning on. Valet parking was very expensive and I still had to wait 20 minutes to get my car back. Staff was pleasant though. Will not return here.

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Helpful?
1Thank jknows
Atlanta, Georgia
Reviewed 2 weeks ago

We stayed here for 3 nights and must say, the rooms are good size, the staff very attentive and overall it was a good experience. Easy to get to everything near Time Square, theater district, restaurant row!

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Helpful?
1Thank tmycroft
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear tmycrof, Thank you for taking the time to review your stay with us. I am very pleased to hear that you had a great time and I hope your next visit is right around the corner. Regards, Mark Holcombe

Cocoa, Florida
Reviewed 2 weeks ago

We stayed in this hotel for 4 nights and found it to be in a great location, comfortable, with a friendly and helpful staff. The room (Executive King) was large with a comfortable bed, and nice appointments. It was in a great location, situated on 45th st. between 5th and 6th avenues, only a couple of blocks from Times Square...

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Helpful?
Thank Merritt47
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Merritt47, Thank you for the 5 star review! We are happy to hear you were pleased with our location and friendly staff. We pride ourselves on providing excellent customer service and it's extremely rewarding to hear feedback such as yours. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in...

Netanya, Israel
Reviewed 3 weeks ago

We stayed in the Casa for 6 days and loved it. The staff made us feel at home and were very helpful all the time. Position of this hotel was amazing. Anything we needed was no trouble. Will definately visit here again. Highly recommend.

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Helpful?
1Thank maxinejmarks
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear maxinejmarks, Thank you for the wonderful feedback regarding your recent stay at Cassa Hotel 45th Street. I am delighted you enjoyed your time here and hope to see you back soon. Regards, Mark Holcombe

Reviewed 4 weeks ago via mobile

We found this hotel via TripAdvisor and managed to save £500 from the regular hotels.com site. We stayed for 6 nights at the hotel and upon arrival we were early for our 3pm check in but the staff accommodated us and allowed us to access our room. Although the room was compact and the bed small, the room was clean,...

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Helpful?
1Thank Aaaaash
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Aaaaash, WOW! Thank you for the wonderful review. I am thrilled that you found our staff to be exceptional and that you enjoyed your experience with us. We strive to exceed our guest’s service expectations and it is pleasing to read that our mission was accomplished with your stay. I look forward to your return. Regards, Mark Holcombe

Calgary
Reviewed 4 weeks ago

Great service upon check in and check out, great location and super comfortable beds! Within about 10 min you are at Times Square, Port Authority, Grand Central, Empire State, Rockefeller and so on. I would not hesitate to recommend it and I would definitely stay here again!

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Helpful?
Thank KanataCalgary
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear KanataCalgary, Thank you for your recent stay at Cassa Hotel and for your recommendation to fellow readers. I am delighted to learn that you had a wonderful stay and look forward to your return. Regards, Mark Holcombe

Lancashire
Reviewed 4 weeks ago

We stayed here for 5 nights at the start of our honeymoon and I don't think we could have booked a better place. It is literally 2 blocks from time square and central for virtually everything you could need in New York. We got the train from JFK airport and then walked to the hotel, much cheaper than a cab....

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Helpful?
2Thank fullybestever
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear fullybestever, Thank you for your recent stay at Cassa Hotel and for taking the time to post such a wonderful review. I am pleased to hear that you found the hotel staff accommodating and helpful and that you enjoyed the amenities. Guest satisfaction is a top priority for us, and I am delighted to hear that we succeeded despite...

Long Island, New York
Reviewed 4 weeks ago

When I first arrived, I was greeted by such a warm Welcome. I felt so comfortable and began a conversation with the gentlemen like I knew them for years. They made sure that every part of my stay was perfect. I received my room key and took the rather quick elevator to the 11th floor. The floor was nice and...

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Helpful?
Thank Theresa-Ann D
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Theresa-Ann D, WOW! Thank you very much for the wonderful review! I am glad to hear that you had a memorable experience and am especially thrilled that you found our staff to be exceptional. We strive to exceed our guest’s service expectations and it is pleasing to read that our mission was accomplished with your stay. We are honored...

Tel Aviv
Reviewed 4 weeks ago via mobile

Perfect location at the hear of the city. The staff is wonderful and very kind (& helpful!) The room design and cleaning standards are great. I would recommend, and will definitely return in my next stay!

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Helpful?
Thank LimorBH
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear LimorBH, Thank you for your recent stay at Cassa Hotel 45th Street and for your recommendation to fellow readers. I am very happy to hear that you enjoyed your experience and I would like to extend a special thank you for highlighting the wonderful staff. We are honored to be your home away from home the next time you're...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM752 - RM2,808 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#84 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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Questions & Answers

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Questions? Get answers from Cassa Hotel 45th Street New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 2208, corner room. great view, great value. would stay again and recommend for sure”
 of 5 bubbles 990susanj, 3 Dec 2016 | Read review
“Corner rooms on some floors are bigger.”
 of 5 bubbles Dmazor, 28 Nov 2016 | Read review
“my room faced the center of hotel and it was very quiet.”
 of 5 bubbles yvonne0001, 27 Nov 2016 | Read review
“Go high! All the rooms are nice, but the lower floors here more of the traffic noise.”
 of 5 bubbles 59JulieW59, 23 Nov 2016 | Read review
“We were in 606 which was very quiet.”
 of 5 bubbles Merritt47, 18 Nov 2016 | Read review
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