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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
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1,875 Reviews from our TripAdvisor Community

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There are newer reviews for Cassa Hotel 45th Street New York
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Showing 1,370: English reviews
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 October 2016 via mobile

Reception is very sterile and the rooms are as basic as it gets. Everything looks very out-of-date. Stayed in a hotel close to here during my last visit, similarly priced but a lot nicer. I would not recommend this hotel

Helpful?
Thank Eleonore_Rugby
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Eleonore_Rugby, Thank you for your recent stay at Cassa Hotel 45th Street. Please allow me to extend an apology if you felt the staff was not consistent in their delivery of service. As you can see from the majority of our reviews, we take great pride in providing excellent customer service which is why I find your related experience... More 

Level Contributor
4 reviews
Reviewed 28 October 2016

Is a pleasure to write a review about one of the best hotels in NY. I highly recommend the CASSA hotel, the service, the people, close by every thing and very safe place to stay is my place in NY , i feel like in casa. thank you CASSA hotel for you attention and awesome service. see you next march... More 

Helpful?
Thank victoria h
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear victoria h, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Our guest safety and satisfaction is our main concern and I am extremely grateful we have colleagues that display the personas to ensure that our guests... More 

Jaffa, Israel
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 October 2016

enjoyed my stay very much. good location, room was clean and had everything i needed(even a bathrobe!), large TV, view, staff was very friendly and helpfull,took care of everything i needed, over all great exprience

Helpful?
Thank Adi N
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Adi N, Thank you for choosing to stay with us at Cassa Hotel 45th Street and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Regards, Mark Holcombe More 

Gold Coast, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 October 2016 via mobile

I had prebooked for nine nights travelling with my mother via booking.com. In the months and weeks prior to arrival I had emailed requesting two beds. I was quite concerned at no reply. On arrival I explained the situation to lendall and Jonathan and they bent over backwards to assist. The failed email reply was explained as the contact no... More 

Helpful?
Thank jo m
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear jo m, Thank you for your recent stay and for giving us a perfect rating. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I have shared your comments with Lendel, Jonathan and the rest of the team as they strive to create memorable... More 

Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 October 2016 via mobile

This hotel has a great location between 5th and 6th Avenue midtown New York. The staff are all so nice and helpfull. The rooms are neat and tidy. The bathroom is quite big. The fitness room is not so big but is nice and clean.

Helpful?
Thank Hanne M
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Hanne M, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your return. Regards, Alex Novo More 

glasgow,scotland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 October 2016

Stayed for the 2nd time in Cassa last week .....fantastic hotel in a fantastic location, come out of the hotel and go to the left and in 2 mins your in Times Square, go to the right and in 2 mins your on 5th Avenue, rooms are an ok size we had a twin double and the size of the... More 

Helpful?
3 Thank lovethesun11
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear lovethesun11, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am glad you had a memorable experience and I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Regards, Alex Novo More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016 via mobile

מיקום מושלם, מלון מושלם !!! הכל במרחק הליכה. חדר מפנק יש הכל פן, מגהץ, אפילו מטרייה למזג האוויר ההפכפך. מאוד נקי, צוות מעולה צעיר וכל ההמלצות למסעדות ובילויים היו נהדרות. מומלץ בחום שידרג לנו את הטיול. Perfect location, Perfect hotel!!! All within walking distance. All have luxurious room, even umbrela to the fickle weather. Very clean, great young team and... More 

Helpful?
1 Thank Meital B
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Meital B, Thank you for your recent stay at Cassa Hotel and for posting such a wonderful review. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. See you soon! Regards, Alex Novo More 

Preston, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 October 2016 via mobile

I used this hotel for two nights in NY after a cruise before flying home to UK. It is perfectly located, the rooms are quite large enough (many reviews of NY hotels refer to small rooms). You can eat in the hotel but I didn't - so many eating places around. A young man on the front door called Sam... More 

Helpful?
Thank paulhD7273WM
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear paulhD7273WM, Thank you for your kind review! I am thrilled to hear that you had a memorable experience while staying with us. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Sam and the rest of the staff... More 

Wellington, New Zealand
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

We were fortunate to stay at the Cassa Hotel on 45th Street. What was great about this hotel was its location so close to Times Square in between 5th and 6th Avenue everything in walking distance. The room size was fine and the staff very helpful in helping us as new visitors to New York to find our way. We... More 

Helpful?
Thank Liz M
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Liz M, Thank you for your recent stay at the Cassa Hotel NY. We appreciate you taking the time to provide your feedback. I am delighted to learn that you enjoyed our location, staff and guestrooms. We hope to have the pleasure of welcoming you back soon! Regards, Alex Novo More 

Melbourne, Australia
2 reviews
Reviewed 19 October 2016

We were staying in New York for 13 nights and were able to find a great deal with the Cassa. The location was good, close to Times Square without being right in the crazy hustle and bustle and a subway stop just a short distance away which was really convenient. Rooms are small, which is typical for NY, although the... More 

Helpful?
Thank Leandra_Masino
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Leandra_Masino, Thank you for taking the time to review your recent stay with us. We are delighted to hear that our location proved to be so convenient for you during your stay. I hope you had an opportunity to explore the city. I would also like to extend a special thank you for highlighting Adam and James and the... More 

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM759 - RM2,795 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#85 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Cassa Hotel 45th Street New York staff and other travellers.
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Questions? Get answers from Cassa Hotel 45th Street New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms on some floors are bigger.”
 of 5 bubbles Dmazor, 28 Nov 2016 | Read review
“my room faced the center of hotel and it was very quiet.”
 of 5 bubbles yvonne0001, 27 Nov 2016 | Read review
“Go high! All the rooms are nice, but the lower floors here more of the traffic noise.”
 of 5 bubbles 59JulieW59, 23 Nov 2016 | Read review
“We were in 606 which was very quiet.”
 of 5 bubbles Merritt47, 18 Nov 2016 | Read review
“We went for a suite, size was nice”
 of 5 bubbles maxinejmarks, 12 Nov 2016 | Read review
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