We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Element New York Times Square West

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Element New York Times Square West
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,850 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,443: English reviews
Start your review of Element New York Times Square West
 Click to rate
Miami, Florida
Reviewed 2 days ago NEW

The hotel was by far one of my top "favs". Well put and updated decor. Clean and I didn't have any issues with the elevator. Breakfast can improve but it really didn't bother me. Friendly and straight staff. I enjoyed my stay.

 Report
Helpful?
Thank Rachel A
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 4 January 2017

We stayed at Element for two weeks over Christmas and had a wonderful time. The staff are so lovely, particularly Charlie (front desk), Brigitte (security, I think) and Maree (housekeeping). We were on the 36th floor which gave us great views over the times square area. Our room was spacious, clean and modern. The bathroom has a lovely rain showerhead....

 Report
Helpful?
3Thank breannfallon
About Hotel's Favourite Review
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you so much for your feedback and staff acknowledgements! We are sincerely pleased that you enjoyed your time as our guest. Your confidence about a return stay and your recommendation of the hotel mean the world to us, as well! Safe travels and see you again soon!

Los Angeles, California
Reviewed 1 week ago NEWvia mobile

Pro: 1. Rooms are clean 2. Good value for the $ Cons: 1. Breakfast buffet food was average at best; it was so crowded, it was hard to find seating. Food ran out and slow to replenish. 2. Elevators are super slow and crowded; takes forever if you are on the 30+ floor. 3. Lobby is worn and needs updating.

 Report
Helpful?
1Thank syulin2007
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about the hotel. We sincerely appreciate your comments, which will be shared and will ultimately help us enhance our guests' experiences. We hope to have you back as a return guest in the future. Safe travels!

Cebu
Reviewed 1 week ago NEWvia mobile

We went there during the holidays and every hotel was skyrocket expensive. But this one remained to be at the affordable range out of the nearest hotels in time square that is very decent inside. You go any cheaper it will look more like a 200 year old motel inside. You go with more decency it will be more like...

 Report
Helpful?
Thank Zorro123
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! We appreciate your feedback, and being described as the place to be while in NYC! We hope to have you back in the near future as a return guest. Safe travels!

Alsager, United Kingdom
Reviewed 1 week ago via mobile

Stayed for 4 nights Wednesday 8th March 2017 to Sunday 12th March 2017. Ignore the negative comments, we had a lovely stay here. We had a Deluxe Double Room on the 30th floor and it was brilliant. All the staff are friendly, welcoming and helpful. Breakfast was great, everything you need (I would recommend going early as opposed to late)....

 Report
Helpful?
Thank emmajayne2406
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! We appreciate your feedback about your experience as our guest, and are delighted that wouldn't hesitate to recommend us. We look forward to your next stay! Safe travels!

London, United Kingdom
Reviewed 1 week ago

Excellent hotel, though room space not as large as other elements in Miami. But overall an excellent hotel in a prime location with excellent facilities, free complementary breakfast, free wifi and laundry facility. Discounted parking facilities opposite the hotel, you just need to get your parking ticket validated by the hotel to pay $40 overnight rate. The staff who worked...

 Report
Helpful?
Thank yem2015
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! We thank you for choosing Element Times Square, and for sharing your feedback. We are delighted that you enjoyed your time as our guest. Safe travels!

Reviewed 1 week ago via mobile

My husband book this hotel because of kitchen which we never use and he knew and room is little bigger than many hotels.good. But elevater is Only 3 for over40 floor? No way and yes I have to wait more than 3 min. Kitchen well equipped. They have plate cup, sponge , dish was soap, etc... they have gym good...

 Report
Helpful?
1Thank Mommyno1
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about your stay with us. I would like to assist with locating your missing phone charger. Please contact me via email at gm@elementtimessquare.com. Thank you.

Weirton, West Virginia
Reviewed 2 weeks ago via mobile

The front desk staffers were friendly & helpful, the breakfast selection fantastic, the room was designed efficiently, very comfortable bed. It's about time a NY hotel offered FREE WIFI The elevators apparently do not stop on your floor when full and with 40 floors the wait was exasperating. You never want to drive a car to New York but if...

 Report
Helpful?
Thank Dan J
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for sharing your feedback about the hotel. We appreciate your feedback, and are sorry that you did not like our lobby. Nevertheless, your comments ultimately help us to make improvements, and we hope to have you back again as a return guest. Safe travels!

Israel
Reviewed 2 weeks ago

Just 5 min off port authority and times square. big rooms , very clean and equipped . not such a great view .. . Staff very friendly , and helped with late checkout and room small issue. breakfast was good .

 Report
Helpful?
Thank Griz3
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! Thanks so much for sharing your feedback about your stay! We hope to have you back as our guest, this time with a better view. Safe travels!

Reviewed 2 weeks ago via mobile

This is a no nonsense place to stay could use some talc but it is close to where you need to be so value is good. Close to rattle and hum west great for excellent beer. Also walking distance to javits centers

 Report
Helpful?
Thank Cacao G
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about the hotel. We find our location to be a plus, as well, and look forward to your next visit to NYC. Safe travels!

2,053 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1762)
Viewed
View from Room (256)
Viewed
Room/Suite (505)
Viewed
Dining (59)
Viewed
Bathroom (144)
Viewed
Hotel & Grounds (170)
Viewed
Family/Play Areas (6)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (614)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (276)
Viewed
Amenities (92)
Viewed
Standard Room (85)
Viewed
The Hotel (99)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (2)
Viewed
Room/Suite (6)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Staybridge Suites Times Square - New York City
Staybridge Suites Times Square -...
#132 of 467 in New York City
5,389 reviews
Midtown
Four Points by Sheraton Midtown - Times Square
Four Points by Sheraton Midtown ...
#173 of 467 in New York City
2,078 reviews
Midtown
Candlewood Suites New York City Times Square
Candlewood Suites New York City ...
#208 of 467 in New York City
1,802 reviews
Show Prices
Show Prices
Show Prices
Midtown
Distrikt Hotel
Distrikt Hotel
#55 of 467 in New York City
4,772 reviews
Midtown
Comfort Inn Times Square South
Comfort Inn Times Square South
#266 of 467 in New York City
1,087 reviews
Midtown
Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY
Show Prices
Show Prices
Show Prices

Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: RM881 - RM1,962 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Element New York Times Square West 3.5*
Number of rooms: 411
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Despegar.com, Travelocity, Priceline and Jetsetter so you can book your Element New York Times Square West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Element New York Times Square West Hotel New York City
Hotel Style:
#40 Green Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Element New York Times Square West staff and other travellers.
121 questions
Ask a question

See all questions (121)

Questions? Get answers from Element New York Times Square West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles yem2015, 14 Mar 2017 | Read review
“Ask for a room with a view of the Empire State Building”
 of 5 bubbles JamesK615, 3 Mar 2017 | Read review
“Choose a lower floor - and walk down the stairs if you can rather than wait for those lifts.”
 of 5 bubbles sfdann, 27 Feb 2017 | Read review
“Don't Get a room on the west of the building (if you are facing it), These rooms are SMALL”
 of 5 bubbles jerrellu, 3 Feb 2017 | Read review
“Lower floors are better as elevators can't keep up.”
 of 5 bubbles smumba, 27 Jan 2017 | Read review
5 of 5