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stayed here sept 30- Oct 4 2014. Stayed about same time period in 2013. A big change- downward- from 2013. Lobby area very dingy and dirty. Bathroom door in room so warped it would not close. Breakfast very basic and poor quality from 2013- and...More
2 Thank Virginia G
Response from Megan L, Starwood Hotels at Element New York Times Square WestResponded 23 October 2014
Dear Virginia G,
Thank you for being a loyal guest of ours and taking the time to share your review with us. We are disheartened to hear you were disappointed with your recent experience. We aim to maintain a clean environment, so we have addressed...More
Stayed here after a nightmare experience at another New York hotel.
Upon hearing my plight the staff here couldn't have been more helpful and gave me an upgraded room on the 39th floor with a view to die for.
I found the hotel staff courteous...More
We stayed at this hotel for a weekend in October. We had a room on the 40th floor.
The room itself was nice, with a mini kitchen and fridge, which was helpful with a baby.
But there was this LOUD LOUD ANNOYING whistling that kept...More
Our first-time stay at Elements Times Square was outstanding. The staff was exceptionally friendly and attentive. The room was exceptionally comfortable -- a real kitchen! The free breakfast was generous and the 24 hour pantry was handy. I really appreciated the hotel's commitment to environmentally...More
1 Thank cranberries0928
Response from Megan L, Starwood Hotels at Element New York Times Square WestResponded 5 November 2014
We are thrilled to hear you had a great first Element experience at our hotel. Our team is dedicated to making our guests have the best stay, so we are happy you experienced great service from our friendly team. Thank you for taking...More
My husband and I stayed here October 2-6,2014. The hotel room was so cute!! Looks just like the pictures online. The rooms are very well designed. We stayed in room 1501. It was great because it was in the corner so you only had one...More
US$179 - US$501 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#45 Green Hotel in New York City
Non-Smoking Rooms ,
Number of rooms
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United States >
New York >
New York City >
Midtown / Hell's Kitchen
Also Known As
Element New York Times Square West Hotel New York City
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.