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Element New York Times Square West

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Element New York Times Square West
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3,804 Reviews from our TripAdvisor Community

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Showing 2,423: English reviews
Hartford, Wisconsin
Reviewed 13 May 2014

As New York City hotels go, Element Hotel is probably an average property with smaller-than-average rooms and less-than-average services (no concierge, questionable security). I stayed there two nights on a recent business trip due to its proximity to the Times Center. On the plus side, the room was clean and adequate. It included a microwave and apartment-sized refrigerator, which was...

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1Thank Maripat B
romansville, pa
Reviewed 12 May 2014

This hotel is exactly what you expect from the Starwood family of hotels. Modern, conveniently located, this is a good option for the business traveler who is at the Javitz convention center, or the tourist who wants to be near Times square without the noise and chaos of Times square. Small, modern rooms, well appointed. Nice large shower with nice...

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Thank RoadWarriorMom4Girls
Los Angeles
Reviewed 11 May 2014

The Element is well-situated just steps away from the excitement of Broadway/Times Square and also conveniently located just a short walk or even briefer taxi ride to the convention center. However, the issues with the elevators (well-documented by other reviewers) spoil the charm and convenience of the property. The eco-friendly vibe makes it feel a bit more utilitarian than more...

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2Thank Kurlman
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear Kurlman, Thank you for sharing your online review. We're thrilled you enjoyed our central location, however, sorry to hear our elevator service did not delivery the satisfaction you had hoped. We are aware of this challenge, however, in the future, we would be happy to accommodate your request to be on a lower floor for easier access. Thank you...

Hornchurch
Reviewed 10 May 2014

After spending hours searching for the right hotel for our Christmas NY trip we decided on Element Times Square... I had a fair few requirements and the hotel met all of them! Perfect location on 39th and 8th...right next to the Port Authority Bus Terminal if you fancy a trip to Woodbury Common and a few streets away from the...

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1Thank clairey1988
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear clairey1988, Thank you for your positive review. We're so happy you had an amazing stay during your visit last December. It was a pleasure to host you and your family and we hope to welcome you back in the future should your travels bring you back to the Big Apple.

Mayo
Reviewed 8 May 2014

Arrived at the hotel and check in was really quick. It was my boyfriends birthday and they gave him a half bottle of wine. The room was lovely lots of room in it and the breakfast was great also. The staff were so helpful and nice Would definitely go back to this hotel again.

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Thank MonkeyGirlMayo
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear MonkeyGirlMayo, We hope your boyfriend had a great birthday in NYC. We're glad you enjoyed your stay and we hope you will think of us during your next trip to the city.

Boston, Massachusetts
Reviewed 7 May 2014

Newer NYC boutique hôtel near Times Square, Hell's Kitchen, the Garment District. Broadway and convention centre within walking distance. The good: --location convenient to the above --free breakfast with warm muffins and biscuits --mini-kitchen in room (full size fridge, 2 range stove, dishwasher) --neighborhood was safe, despite some porn video and XXX shops nearby --business center with 4 computers --soothing...

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Thank Janet S
Vienna, Austria
Reviewed 7 May 2014

... Not my first time in NY but a first stayin at that hotel, no complaints from me just one thing they really need to step up with the breakfast. Room was clean and the peeps workin' there were always friendly and helpful - keep it up! Cheers from Vienna (NO NOT VIRGINIA) ;-)

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Thank SMRTMARTY
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

Dear SMRTMARTY, Thank you for your comments regarding your recent stay in the Big Apple. We're thrilled to hear your stay was comfortable and you enjoyed the hotel and the team we've employed here. We look forward to hosting you again should your travels bring you back to NYC, otherwise, safe travels!

Reviewed 6 May 2014 via mobile

Can't go wrong with location, just perfect. Great value for money clean rooms spacious Everything you need Breakfast not the best but included in price and something to put you on Happy hour mon thru Thursday Beer wine and soft drinks Added bonus Would definitely stay here again and would recommend Free wifi in hotel and fast enough

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Thank Zee2013
Winnipeg, Canada
Reviewed 5 May 2014

My partner and I stayed four nights at this hotel and it was a great choice. The rooms were clean and very modern. A very nice and highly spacious bathroom (fantastic shower). Very comfortable bed. It was perfect for our trip. It is about a three minute walk from Times Square. We didn't really hang out in Times Square as...

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Thank Kelsey H
New York
Reviewed 5 May 2014

Review collected in partnership with Easytobook.com
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Thank Alexandre R
Karen M, Starwood Hotels at Element New York Times Square West, responded to this review

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: RM664 - RM1,810 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Element New York Times Square West 3.5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Element New York Times Square West Hotel New York City
Hotel Style:
#39 Green Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Element New York Times Square West staff and other travellers.
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Questions? Get answers from Element New York Times Square West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't Get a room on the west of the building (if you are facing it), These rooms are SMALL”
 of 5 bubbles jerrellu, 3 Feb 2017 | Read review
“Lower floors are better as elevators can't keep up.”
 of 5 bubbles smumba, 27 Jan 2017 | Read review
“pay a bit extra for a room with a view! One night it snowed and seeing the rooftops of New York covered in snow was quite charming.”
 of 5 bubbles av0ka, 23 Jan 2017 | Read review
“Quieter at rear.”
 of 5 bubbles EdinburghSky, 18 Jan 2017 | Read review
“Find another hotel in the Starwood group”
 of 5 bubbles euromarketer, 14 Jan 2017 | Read review
5 of 5