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Element New York Times Square West

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Traveller (2039)
Room & Suite (1075)
Dining (68)
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Overview
  • Excellent36%
  • Very good43%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“free breakfast”(219 reviews)
“times square”(534 reviews)
“full size fridge”(65 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Element New York Times Square West
Special Offer: Book Early and Save
Hotel deals
Offers from Element New York Times Square West
Special Offer: Book Early and Save
Hotel deals
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Nearby Hotels
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Reviews (4,480)
There are newer reviews for Element New York Times Square West
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2,754 results
Traveller rating
997
1,042
379
190
146
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LanguageEnglish
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997
1,042
379
190
146
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All reviewsfree breakfasttimes squarefull size fridgebagelsnew yorkport authoritystove topfridge freezersmall kitchenevening receptionlower floorrooftop terracepenn stationthe breakfast areacoffee makerhell's kitchenthe empire state building
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1,101 - 1,105 of 2,754 reviews
Reviewed 31 January 2015 via mobile

I was expecting this hotel to be much better from reading all the reviews. The rooms seem dated. I'm a little disappointed at the cleanliness of the rooms especially the bathroom. Dusty ledge with stains, I had to lay towels on the counter ledge before...More

1  Thank chhk123
Response from Megan L, Starwood Hotels at Element New York Times Square WestResponded 3 February 2015

Dear chhk123, Thank you for taking the time to share your feedback in regard to your recent stay. Providing well maintained accommodations is very important to us, so we are alarmed by the conditions you described as this is not a reflection of what we...More

Reviewed 29 January 2015

The perfect hotel -- clean, up-to-date, great location, super-friendly staff. What was unique was the kitchenette in our room. it was nice having the microwave, refrigerator, toaster and utensils. The Element is just off the busy streets so there is very little street noise, but...More

1  Thank Linrose94
Reviewed 28 January 2015

Stayed here 11th December to 16th December 2014 and what a stay it was. This Hotel is clean, fresh and in a superb location for exploring everything that New York has to offer. The only negative was the 3 lifts that service 42 floors, sometimes...More

2  Thank Kevin D
Response from Megan L, Starwood Hotels at Element New York Times Square WestResponded 6 February 2015

Dear Kevin D, While we’re thrilled you loved our hotel and took advantage of our great Times Square location during your recent trip, we apologize for the inconvenience you experienced with the elevators as we understand the frustration this caused you. Thank you for sharing...More

Reviewed 28 January 2015

We arrive in New York on a cold and snow filled day on the 6th of January 2015. The staff were absolutely fantastic from the time we arrive, bear in mind we were travelling with a 16 month old who was fast asleep when we...More

2  Thank Rodney P
Reviewed 27 January 2015

The Element New York Times Square West is my go-to for business travel in NYC. The rooms are great. I really like having a full refrigerator, stove, dishwasher and microwave. The beds are super comfortable and with a free breakfast (more than just danishes!) and...More

Thank GrandBride
Response from Megan L, Starwood Hotels at Element New York Times Square WestResponded 6 February 2015

Dear GrandBride, We’re thrilled you loved our hotel for your recent business trip, and also enjoyed our complimentary services in addition to receiving excellent service from our friendly team. We will be sure to share your kind comments with Emely and the rest of our...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$198 - US$460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$198 - US$460 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2039)
Room & Suite (1075)
Dining (68)
Pool & Beach (5)
Amenities (92)
Family and Play Areas (11)
Business Centre & Event Rooms (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Joey C
17 May 2018|
AnswerShow all 3 answers
Response from trunorth2015 | Reviewed this property |
Yes they do but mine was missing some kitchen utensils
0
Votes
gemmahavis
13 May 2018|
AnswerShow all 7 answers
Response from Fred3499 | Reviewed this property |
We went on a package by Virgin and didn’t pay anything, we didn’t even need to leave the credit card either.
1
Vote
Raquel R
27 April 2018|
AnswerShow all 2 answers
Response from miceItaly | Reviewed this property |
When I stayed at the Hotel I didn't receive an Amazon product purchase
0
Votes
Room Tips
"Go to breakfast (or checkout) early to avoid long elevator waits."
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"we stayed in 38th floor, great view!! If you dont mind waiting for the elevator, choose great NY view (empire..."
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"Ask for lower floor room"
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"high floor"
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