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Element New York Times Square West

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3,672 Reviews from our TripAdvisor Community

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There are newer reviews for Element New York Times Square West
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Showing 2,347: English reviews
Chelmsford, United Kingdom
Reviewed 9 November 2013

We visited Element Hotel NYC in October 2010, bit late for a review but i thought why not! The value for money was amazing, the breakfast buffet was so so yummy, so many choices, always filled up for the day! The higher the room the better the view, although it means a longer elevator ride, it is worth it! Lovely...

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1Thank Celebranests
Miami, Florida
Reviewed 6 November 2013

I found this hotel searching through the Westin site and it offered a great price: Stay one night, next night was 40% off, so on our 4 day stay two nights were full price and the others had the discount applied. For the money, you can't beat this property and it showed as there was always some level of activity...

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Thank Captain_J_Spaulding
London
Reviewed 5 November 2013

I did a lot of research before deciding on the Element as I an kind of fussy about certain things and I must have a kitchenette-we were not disappointed! From the minute we arrived, everything was great-staff were friendly and welcoming and our room on the 37th floor was just perfect-what a view! The New York skyline all lit up...

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1Thank Kitty7London
Tel Aviv, Israel
Reviewed 5 November 2013

We stay at the hotel 8 nights me and my wife The hotel with arrogant stuff , we wait for the elevator more then 10 min every day,the stuff use guests elevator ( first time in my live !!) with sheets ,sweating. Breakfast is a big mess! Like a flee market- no place to seat,Disgusting food!! Max 3 star hotel...

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1Thank meir0n
Sydney, Australia
Reviewed 2 November 2013

Central location thats close to the metro and times square. The rooms are massive and so very comfortable for us staying there with our baby. Excellent views from our 34th floor room. Breakfast is complimentary and okay but does get quite busy. Room has a kitchenette which was fantastic for us. The gym was excellent. The only con is the...

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1Thank jtiong
Michael_Zay, Starwood Hotels at Element New York Times Square West, responded to this review

Dear jtiong, Thank you for the great review. We are happy to hear that you enjoyed our services, amenities and location. We hope to have you back again soon.

eschentzwiller
Reviewed 1 November 2013

very good hotel , well situated: close to time square, Empire State building, Macey's, BB King Lucille's show, etc.. :o) we appreciated the staff, very helpful room was clean , enough place for the family + microwave oven + big fridge we had a fantastic view from the 29th floor on the skysprapers and New York Times building it is...

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Thank fabetlucy
Reviewed 1 November 2013

Booked a room here at the last minute for a Sunday night stay and got an excellent deal. Tried to extend it for another night, and they were fully booked - I could easily imagine that this property would be fully booked during the week. Very good amenities in the room, including a full fledged kitchenette which I was not...

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Thank RoadToNowhere1970
Michael_Zay, Starwood Hotels at Element New York Times Square West, responded to this review

Dear RoadToNowhere1970, Thanks for giving us a try on a Sunday night and for the great review. We look forward to hosting you again soon!

Balzan, Malta
Reviewed 31 October 2013

Pretty decent hotel in midtown NYC. Spacious rooms with nice views over manhattan on the higher levels. Decent breakfast and fitness room, very friendly staff. Elevators are rather on the slow side plus it is difficult to find seating space for breakfast on busy mornings. Loved the complimentary "aperitivo".

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Thank Nardu33
PaulieV
Reviewed 31 October 2013

Due to a mistake by the Starwood Platinum Line my wife and I were offered a free suite upgrade. The room was a of a good size, more a studio than a suite, but for NYC the extra space was very welcome. The kitchen area is well stocked and there's some real thought put into the cutlery and amenities provided....

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Thank PaulieV
Atlanta, Georgia
Reviewed 31 October 2013

Seriously - I don't understand some of the folks who - without context - bash this place. Oh my gosh! The location here can't be beat. It's convenient to all of Manhattan via multiple subway lines and taxi. Access to Penn Station is awesome. The hotel itself exceeds what I would expect for NYC at this price point. The room...

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Helpful?
Thank PHXJeremy
Michael_Zay, Starwood Hotels at Element New York Times Square West, responded to this review

Dear PHXJeremy, Thank you for choosing our hotel for your recent trip to NYC and for also sharing your experience. We appreciate your review and look forward to hosting you again soon.

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: RM636 - RM2,423 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Element New York Times Square West 3.5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Element New York Times Square West Hotel New York City
Hotel Style:
#37 Green Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Element New York Times Square West staff and other travellers.
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Questions? Get answers from Element New York Times Square West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors, otherwise it's getting loud from the streets”
 of 5 bubbles ronald-wiesbaden, 1 Dec 2016 | Read review
“Lower floor to avoid the elevator fiasco”
 of 5 bubbles dgcalgary, 28 Nov 2016 | Read review
“Great Location”
 of 5 bubbles TravHacker, 24 Nov 2016 | Read review
“40th floor recommended !!!!”
 of 5 bubbles piotrr209, 24 Nov 2016 | Read review
“Good Luck on getting a good room”
 of 5 bubbles GreatWhiteNorth_Eli, 19 Nov 2016 | Read review
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