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Aloft Harlem

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Aloft Harlem
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636 Reviews from our TripAdvisor Community

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Showing 555: English reviews
New York City, New York
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

my boyfriend loved the hotel but it was a little too small for me. Room didn't have free fridge & microwave. there is a fitness center but no pool. however, location is excellent. Lots of places to see and fantastic restaurants in the area.

Helpful?
Thank cyncynx11
1 review
Reviewed 4 weeks ago

I you're looking for the only hotel in Manhattan without fully functioning Wifi, this place is for you. Rooms that overlook a brick alcove appear t.o be the problem. Front desk night shift did all they could to help, day shift tried to blame me. My devices work perfectly everywhere in New York -- except here. Offsite hotel tech support... More 

Helpful?
Thank Paul W
Jay D, General Manager at Aloft Harlem, responded to this review

Dear PW, The hotel's complimentary internet is in a secure network which may have been the cause of your device not working. This appears to be an isolated instance and we apologize for the inconvenience. The 24 hour support team resolves 99% of connectively issues. The alcove room in the inside court is one of our most popular rooms for... More 

Wodonga
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

This was the first time I had stayed in Harlem or even visited while in NYC. The hotel was great and reasonably priced. The rooms were a good size and the staff were very friendly and helpful. There is no restaurant but you can get buy snacks in the lobby 24/7 and also free tea and coffee. It is close... More 

Helpful?
Thank Yvette C
Jay D, General Manager at Aloft Harlem, responded to this review

Dear Yvette, Thank you for taking the time to comment on our hotel. The hotel is a treasure in a wonderful part of Manhattan. Enjoy your travels, JDean General Manager PS: Fall in Central Park is a great time to walk around the Park. More 

Minneapolis, Minnesota
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago via mobile

I'm a loyal Starwood member who usually stays at W and Aloft properties. This is my #1 NYC hotel -- great customer service and larger-than-normal NYC hotel rooms. Plus, it's one express subway stop to Columbus Circle and two to 42nd/Times Square area. And the prices are often much lower than other Manhattan hotels. Finally, Harlem is a great neighborhood... More 

Helpful?
1 Thank Tal99
Montreal, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

considering that nyc is not a cheap area, the price of this hotel is very reasonable. we had a great stay, good bed, good sleep. Overall, we are quite satisfied with the stay. the downside is that there was no convenient parking spot nearby, but i guess it cannot be helped as the area is filled with cars. The hotel... More 

Helpful?
1 Thank Atlantis M
Jay D, General Manager at Aloft Harlem, responded to this review

Dear Atlantis, The Aloft Harlem is one of the best values in New York City. The hotel offers valet parking for a nominal fee. Just leave your car in the Hotel Loading Zone and bring your keys to the front desk. Its hassle free. Sincerely, JDean General Manager PS: Circle line cruise around Manhattan is one of my favorite trips. More 

Nipomo, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Room was great and reasonably priced for NYC. Not very close to the main attractions in NYC but there is an express subway stop very close so it was not a problem. Very fast to get to the main part of the city for sightseeing etc. Staff was helpful and nice. Very good Mediterranean restaurant just a few doors down.... More 

Helpful?
2 Thank nwahl173
Los Angeles, California, United States
Level Contributor
139 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 weeks ago via mobile

I've stayed here about a dozen times but stopped because they inexplicably upped the rate. I was very annoyed because, while Harlem is my hometown and I love it, I thought the rate had quickly been inflated! Well, I'm baaack!!! It's convenient to subway and bus lines. Near the Studio Museum, the Apollo Theater, and it's easy to get to... More 

Helpful?
Thank Paula M
Marina del Rey, California
Level Contributor
5 reviews
5 hotel reviews
Reviewed 29 October 2016 via mobile

Great hotel in Harlem, close to amenities and Columbia University (15 minutes walk). Very stylish interior, and rooms. My room was large and nicely designed which was lovely after staying at an expensive tiny hotel room in Chelsea. Neighbourhood is very lively, and out-and-about. It was my first time in Harlem and took a couple of days to get used... More 

Helpful?
Thank tolgad678
Portland, Maine
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2016

Aloft Harlem was satisfactory but it did not meet my expectations for a Starwood property. While the staff was nice enough I just didn't feel that the customer experience rose to the level I expected. The king room was a decent size but the lighting configuration was a very frustrating. There were only two main light switches - one for... More 

Helpful?
2 Thank MibletfromME
Tuscaloosa, Alabama
Level Contributor
156 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 28 October 2016

I visited this hotel in September. I arrived with the flu and felt just awful. From my first encounter with the front desk, I was made to feel very welcomed. In fact, it was not even 10 am, but the front desk agent said, "I know just the room for you." She checked me in early and indeed gave me... More 

Helpful?
Thank jas0719
Jay D, General Manager at Aloft Harlem, responded to this review

Dear Jas, This is a wonderful review. You touched on so many great points for our future guests to explore. We look forward to your return visit. Thank you again, JDean General Manager PS: $2.75 bus one way to LaGuardia Airport ( M60 125th Street – LaGuardia Airport SBS) purchase tickets at the Kiosk before getting on the bus. More 

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Staying in Harlem

Neighbourhood Profile
Harlem
As a hub of African American culture, Harlem has played a vital role in the history of New York City. Today, the neighbourhood is as vibrant as ever as new businesses and developments go up next to local institutions. The heart of the neighbourhood is bustling 125th Street, where street vendors and historic landmarks like the Apollo Theater mingle with big-name stores. Turn down almost any corner, and you’ll discover some of the most beautiful blocks in the city, filled with handsome brownstones, soul food restaurants, corner shops, and scenic parks. For a taste of a real New York neighbourhood, it’s hard to top a visit to Harlem.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Aloft Harlem hotel is steps from the Apollo Theater, Central Park, and NYC express subway stations. Our boutique accommodation has free wifi, on-site dining, and Plug & Play equipped guest rooms. ... more   less 

Additional Information about Aloft Harlem

Address: 2296 Frederick Douglass Blvd, New York City, NY 10027-5324
Region: United States > New York > New York City > Harlem
Price Range: RM725 - RM2,258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Aloft Harlem 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Aloft Harlem Hotel New York City
Hotel Style:
#134 Business Hotel in New York City
#213 Romantic Hotel in New York City
#238 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Harlem staff and other travellers.
7 questions
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See all questions (7)

Questions? Get answers from Aloft Harlem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get one not facing the street if you want quiet”
  • sexy sink
  • retro clock adds nice touch to room
  • vinyl art
  • loved the toiletries
 of 5 bubbles jas0719, 27 Oct 2016 | Read review
“Pick a room that is not on Frederick Douglass”
 of 5 bubbles NatashaExploresWorld, 21 Oct 2016 | Read review
“Ask for a room with a view!”
 of 5 bubbles dturner81029, 7 Oct 2016 | Read review
“Rooms higher up are less noisy”
 of 5 bubbles Dynamitetravel, 5 Oct 2016 | Read review
“We had 2 different kinds of room. Room numbers "X14" is more spacious.”
 of 5 bubbles Kopi-O, 30 Sep 2016 | Read review
5 of 5
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