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Row NYC Hotel

Booking.comUS$134*
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GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Row NYC Hotel
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16,973 Reviews from our TripAdvisor Community

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Showing 12,296: English reviews
Santa Croce Sull'Arno, Italy
Reviewed 6 February 2017

a nice hotel in a great location the hotel is nice but nothing special, clean, a nice hall, rooms a little cozy. The location is great, just a block from time square, and across the street the metro with connections for 4 lines

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Helpful?
Thank Francesco T
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for the 4/5 review, Francesco! We're pleased to hear that you had an overall pleasant stay with us. It's wonderful that you enjoyed our central location and were able to explore New York! We'd love to have you back again in the future to share an even more positive experience with you.

Fairfax County, Virginia
Reviewed 6 February 2017

Convenient location with lots near. GREAT FOOD! Housekeeping & Guest Svcs over the phone NOT good. Old building that has issues with HVAC, per Engineer. Cosmetically pretty, but bldg. functionality was not.

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Helpful?
Thank E3315IDjenniferb
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for your feedback, Jennifer. We strive to offer our guests quality service and convenience. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you.

Manizales, Colombia
Reviewed 6 February 2017

The location is great the rooms are small but nice and more importantly, clean. Staff is not corteous. the lady at the check out was the worst of all, didn't explain anything and in my case just dissapeared. I got charged over 200 dolllars I don't know the origin and the DON'T explain.

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Helpful?
Thank alejandr0ug
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, we appreciate your feedback. We strive to offer our guests quality service and convenience. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. The charge may be from our nightly facilities fee, which is $27.50 plus tax per room, per night. We'd...

The Woodlands, Texas
Reviewed 6 February 2017

First thing first the lobby area of this hotel is very nice that's what attracts you. But as you walk down the hallways to you room you start to see some defects of the building, smell is old and smokey. My room had 3 gashes in the wall as if someone hit the wall with their fist or head I...

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Helpful?
Thank maldocat
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Dear Guest, we appreciate your feedback. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and convenience. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be addressing your concerns with...

Greensboro, North Carolina
Reviewed 6 February 2017

We stayed here before and love the location! The hotel is clean and convenient to Times Square, Broadway, and the subway. The staff is friendly and quick to respond to any needs. There is ice on every floor and it's by a small market to buy essentials or gifts. The elevators come to you as you select them and there...

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Helpful?
Thank 547spencerf
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the perfect rating, Spencer! Providing high-quality stays is something we always strive for. We are very pleased to hear about the wonderful experience that you had. It is great to hear that you will be coming back. We are looking forward to it! Thanks again, Spencer! Have a fantastic day!

Springfield
Reviewed 6 February 2017

I stayed at the Row NYC for a Thursday through Sunday and a great stay. The check-in was easy and Denise was very courteous and helpful. I was a little concerned about that from some of the reviews I read. It was a very happening Hotel. Thursday night they have a band at the bar and they were pretty good....

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Helpful?
Thank michaeloW8208SV
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thank you for the great rating, Michael! We are very pleased to hear about the wonderful experience that we were able to share with you! It is always our highest priority to provide fun and comfortable stays for all of our guests. Thank you for highly recommending us and we look forward to hosting you again! Thanks again, Michael! Have...

Ithaca
Reviewed 6 February 2017

The hotel is in a great location to access the places I needed to be in for my overnight stay. While the hotel and room was mostly clean, it looks old due to the decorating in the hallways and rooms. Some might find it chic, I found it too "busy". There were a few spots in the room that were...

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Helpful?
Thank danielle752
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for your feedback, Danielle. We're pleased to hear that you had a pleasant stay with us. However, it's unfortunate that your experience was anything less than perfect. We strive to offer our guests quality service and convenience. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to...

Porto Alegre
Reviewed 6 February 2017

Besides having to pay mandatory fees of 20-30 dollars per day for services you won't use, you still have to negotiate with the receptionists to make sure the amount you pay is the same as the one confirmed in your reservation. After going through all that trouble, I finally go to my room only to find it was already occupied....

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Helpful?
2Thank carlacK5302EK
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

We appreciate your feedback, Carla. We're disheartened to hear about the problems you faced during your stay with us. We strive to offer our guests quality service and convenience. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be addressing your concerns with the...

Steubenville
Reviewed 6 February 2017

I was in NYC for some computer training and stayed at ROW NYC and I was pleasantly surprised. Great accommodations. Room wsa nice. Bed was very comfortable. Staff was great. It was located in a convenient area, close to a lot of attractions without being too busy.

Review collected in partnership with this hotel
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Helpful?
Thank David M
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for the 4/5 review, David! We're thrilled to hear that you had a great stay with us! It's wonderful that you enjoyed your room and that everything was comfortable for you. We're also very pleased that our team provided you with great service. We'd love to see you again soon to share an even more positive experience with you....

Montreal, Canada
Reviewed 6 February 2017

We thoroughly enjoyed our stay at the Row. The staff were always polite and helpful despite the often hectic pace at check-in. The rooms, though small, were clean and very adequate. We were delighted with the location since our visit was primarily to see the Broadway show, Hamilton. The hotel is walking distance to theaters and restaurants - a big...

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Helpful?
Thank geraldl894
Maurizio_BoniventoGM, General Manager at Row NYC Hotel, responded to this review

Thanks for the 4/5 review, Gerald! We're thrilled to hear that you had a great stay with us! It's wonderful that our team provided you with friendly and helpful service - that's what we like to hear! We're also very pleased that you loved our central location and were able to see a Broadway show! We can't wait to see...

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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM770 - RM1,522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
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Hotel Style:
#17 Green Hotel in New York City
#207 Luxury Hotel in New York City
#232 Romantic Hotel in New York City
#236 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Row NYC Hotel staff and other travellers.
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Questions? Get answers from Row NYC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look somewhere else”
  • Supposed Deluxe City View
ayat99, 22 May 2017 | Read review
“Don't know”
tim824, 21 May 2017 | Read review
“Ask for a room away from the elevator shafts.”
665MichaelT, 21 May 2017 | Read review
“polyester pillows for guests allergic to feathers!”
Pamel130, 21 May 2017 | Read review
“Tweet them a few days before you arrive and you may get bumped up- happened me on my first visit.”
Z4212YHnickw, 21 May 2017 | Read review
5 of 5
Booking.com
US$134* /night
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TravelocityUS$134
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Prices are for 1 room, 2 adults
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