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Fairfield Inn & Suites New York Manhattan/Chelsea

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Fairfield Inn & Suites New York Manhattan\/Chelsea
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775 Reviews from our TripAdvisor Community

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Showing 616: English reviews
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Ridley Park, Pennsylvania
Reviewed 5 days ago NEWvia mobile

The hotel itself was nice. The rooms are nice and clean. The room had more than enough space for two people and a single suitcase. The bathroom was spacious and updated. It also had a ventilated fan, which it seems like few hotels have. There was no fridge in the room. The complementary breakfast was good. It had an assortment...

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Helpful?
1Thank maggster421
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear maggster421, Thank you very much for sharing your wonderful review. I am very happy to know that you enjoyed the great location of our hotel, the spacious and updated bathroom and our friendly and helpful staff. It is very rewarding to read such a wonderful compliment from you. I will address the concern with housekeeping staff in regards to...

Reviewed 1 week ago

Very very good hotel. Hotel is clean and in good shape. Rooms, beds, bathrooms excellent. Bright and cheery. Hotel staff provides excellent, attentive service. Gym is clean. Comp breakfast is good, includes plain and fancy food. Price is excellent. Location is great - flower district, walk to everything in midtown. Near #1 and N/R trains. Nail salon next door &...

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Helpful?
Thank eve milrod h
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear eve milord h, It is very rewarding and exciting to read such a wonderful review from you, thank you :-) On behalf of the hotel, I am very happy to know that you enjoyed our clean accommodation and excellent guest services. My team and I look forward to your next stay with us. If there's anything we can do...

Newark, Delaware
Reviewed 4 weeks ago

This is a wonderful hotel with clean rooms and a great location. You can walk from Penn Station and there are several subway lines with in walking distance. Do yourself a favor and don't stay in Times Square, this hotel is about 4 stops away on the broadway line. The price was right for NYC, which was our determining factor...

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Helpful?
1Thank danr165
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear danr165, I am very excited to earn 5 stars from you, thank you for sharing your wonderful review with us on Tripadvisor. You are absolutely right, our hotel is in a very good location, not congested like Times Square area and it is walking distance to Times Square. I am glad that you had a great stay with us....

Buffalo, New York
Reviewed 16 February 2017 via mobile

We stayed at the hotel on Sunday, February 12. After our stay we received an email from the operations manager, asking for a feedback. I submitted it, but have never heard back. So now I'm posting my email here: "Thank you so much for writing to me! Staying at your hotel was very pleasant & great! You were able to...

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Helpful?
Thank Firefoxusa
Pauline C, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Hello Firefoxusa, Thank you for sharing your experience at the Fairfield Inn & Suites New York Manhattan/Chelsea. As a valued customer, we appreciate your feedback and we truly apologize for all the misinformation that you received during your stay. Communication is the key to success and we clearly did not deliver this time. We are definitely going to be enhancing...

Zug, Switzerland
Reviewed 9 February 2017 via mobile

Great and quiet place with a spacious room. Excellent location with a great breakfast. Staff was very friendly and welcoming. Tube station very close nearby. Madison Square Garden just around the corner.

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Helpful?
Thank Cosmopolitan1985
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Cosmopolitan1985, Thank you very much for sharing your awesome review on Tripadvisor, it is very rewarding to earn 5 stars from you :-) I am glad to know that you enjoyed the quiet and spacious room while staying with us and our prime location met your expectations. When will we be seeing you again? We hope you would choose...

Bloomington, Indiana
Reviewed 7 February 2017

Hotel is in a great location if you want to explore NYC -- two different subway stops within a block either way, and very walk-able to all midtown locations. Room was New York small, but nice. Bed remarkably comfortable. And breakfast provided - which surprised us in midtown New York at this amazing price. What stood out most was the...

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Helpful?
1Thank Melanie P
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Melanie P, Hope all is well. Hi again :-) I hope you received the email I sent you yesterday. I am very happy to read your review on Tripadvisor and thank you for sharing your great stay experience with everyone! Trisha will be thrilled to read your review on Tripadvisor, I appreciate you taking the time to post the...

Natick, Massachusetts, United States
Reviewed 4 February 2017 via mobile

Great hotel in Chelsea that is pretty close to the Flatiron District with lots of great restaurants. During the daylight hours the streets outside this place were lined with beautiful plants of all kinds- even in the middle of January. I was happily surprised at how neat and clean the rooms were and the bed was very comfortable. They have...

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Helpful?
1Thank JWC_54
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear JWC_54, I am very delighted to know that you enjoyed our clean and comfortable room, and the beautiful plants right outside of the hotel. It is very rewarding to earn 5 stars from you, thank you! My team and I look forward to your next stay with us. If there's anything you need, please do not hesitate to contact...

Vancouver
Reviewed 2 February 2017

Stayed her for 4 nights in the last week of January. Booked directly via hotel. Pros -Close to two subway lines. Convenient location -Safe neighbourhood -Breakfast included (yogurt, cereal, fruit, egg, sausage patties, muffin, juice, coffee and make your own waffle) it's not the highest standard but when it's included with your stay, it's very good) Staff seems to be...

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Helpful?
3Thank Blythediva
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Blythediva, Thank you very much for taking the time to share such detailed review. I am glad that you enjoyed staying with us overall. I will review the areas that need improvement with the team, I apologize for the inconvenience Blythediva. I hope you would choose to stay with us again in the near future. My team and I...

Frankfurt, Germany
Reviewed 30 January 2017

Recently stayed here for one night on business. Hotel is small, but clean. My room did have an odd, pungent chemical smell which I attributed to cleaning products (although it smelled uncomfortably close to very strong body odor). My room was otherwise clean with no issues. The hotel is reasonably quiet for New York - although I could hear people...

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Helpful?
Thank aliavoyage11
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear aliavoyage11, Thank you very much for taking the time to share your feedback with us. I am very happy to know that you liked our friendly staff and great location for walking around the city. I will review the breakfast selections and add more varieties of healthy items on top of the brand standard food choices. We appreciate you...

Reviewed 24 January 2017

In October of 2016, a colleague and I had a business trip to NYC. Our first time there. We selected this hotel due to it's location in Manhattan. Yes, it was expensive, but not as expensive as some other hotels 'closer to the the action'. Our room had two double beds and full bath. The room itself was tiny that's...

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Helpful?
Thank Renedef
Helen G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Renedef, Thank you for sharing your feedback with us and considering our hotel for future trips to NYC. For being in the prime location in NYC, our guest rooms are not as big as the Fairfield Inn hotels out of the city. However, we do provide the warm and friendly service to every guest of ours. We want to...

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Choose Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea for your home-away-from-home as you visit New York City. We are a top choice among hotels in Chelsea, NYC, offering a perfect location near Chelsea Market, Chelsea Piers, the Financial District, the Empire State Building, High Line, and Metropolitan Pavilion. Our hotel sits in the Flower District, close to the subway that can take you anywhere you want to go in Manhattan. Stay with us and experience a memorable and easy trip to NYC. We offer comfortable and spacious accommodations that include free Wi-Fi, well-lit work desks, and plush bedding. Our hotel provides a free daily breakfast, a full-service business center, and a well-appointed fitness center. Walk to restaurants, bars, and more from Fairfield Inn & Suites by Marriott New York Manhattan/Chelsea, and enjoy staying in a hotel that is a smart choice among hotels in NYC and in Chelsea, NYC. ... more   less 

Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 West 28th Street, New York City, NY 10001
Region: United States > New York > New York City > Chelsea
Price Range: RM881 - RM1,918 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Fairfield Inn And Suites New York Manhattan/Chelsea
Hotel Style:
#85 Business Hotel in New York City
#130 Romantic Hotel in New York City
#131 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites New York Manhattan/Chelsea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quieter rooms are high floor in back”
 of 5 bubbles evemilrodh, 12 Mar 2017 | Read review
“-Taxi ride to LGA airport was $37 including toll (tips extra) -corner rooms smaller (picture of floor plan attached ).”
 of 5 bubbles Blythediva, 1 Feb 2017 | Read review
“The higher the better”
 of 5 bubbles Kylie_louise_84, 5 Dec 2016 | Read review
“Can be pricey on weekends & near holidays.”
 of 5 bubbles CaptJason, 1 Dec 2016 | Read review
“See if you can get a high room with a view of the Empire State Building. The Marriott Elite floor is 18.”
 of 5 bubbles DCSVPE, 26 Nov 2016 | Read review
5 of 5