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Conrad New York

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2,867 Reviews from our TripAdvisor Community

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Showing 2,607: English reviews
Reviewed 19 May 2016

My biggest complaint was the treatment I received from front desk manager - Richard Robinson. I felt he was rude and unresponsive to our request to honor a discounted rate that other wedding party guests received for the first of 4 nights. He just blew us off and treated us as if we were asking for something unreasonable. Really poor...

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Helpful?
1Thank pauleL634JX
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you for the feedback, we are extremely sorry to hear about your experience at the hotel. It appears you may have interacted with our concierge instead of the front office colleagues. We will look further into your comments with our team, but in the meantime, please email us at nycci.conradny-executiveoffice@conradhotels.com if you have any questions. Our front office team...

Cypress, Texas, United States
Reviewed 19 May 2016

Great hotel near 911 Memorial and Financial District, and close to the ferry! We had a nice suite! The breakfast was good, but I am so surprised that this hotel doesn't have an executive lounge! Overall nice place to stay!

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Helpful?
Thank Young L
ConradNewYork, General Manager at Conrad New York, responded to this review

Many thanks for the kind words. We do not have an executive lounge but do offer personalized amenities for our HHonors members, please reach out to our Front Office team to learn more. Best, Robert H. Rechtermann

Shreveport
Reviewed 18 May 2016

This is no doubt the nicest hotel I have stayed at. I have stayed here many times dating back to when it was an Embassy Suites. This hotel has a beautiful lobby, excellent service and luxurious rooms. Best part of the room, the shower. To get to Times Square, take a cab for 20.00, catch the M20 bus outside door,...

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Helpful?
Thank Mike S
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you for the incredible feedback, Mike! It is fantastic to read your feedback and we will share this with the rest of our team, as well. We hope to welcome you back to the hotel very soon. Best, Robert H. Rechtermann

Los Osos
Reviewed 18 May 2016

The Conrad is a great place to stay while in NYC. The staff and the rooms are some of the best in the city. Located in Battery Park area you are a short walk to the World Trade Memorial and museum and the Freedom tower. You are also very close to Wall Street the history center of the City. Don't...

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Helpful?
3Thank LosOsosMike
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you, Mike. Wonderful that you enjoyed the city and the hotel. Our colleagues greatly appreciate your kind words and we are delighted that you enjoyed the spacious suites. We look forward to welcoming you back for another stay. Best, Robert H. Rechtermann

Glastonbury, Connecticut
Reviewed 18 May 2016

Excellent service all around from check-in to valet to housekeeping. Issue with in-room coffee maker was resolved immediately. Room was a king suite with separate living room area. Bed was very comfortable. My only issue was with the shower - it was overall wonderful - huge with rainshower showerhead. The problem was logistics. The shower is a separate area. To...

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Helpful?
Thank nutmegger31
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you for providing feedback on your recent visit to Conrad New York. We are very glad to learn that you enjoyed your stay with us and found the suites to be very spacious and accommodating. While the shower and bathroom are in two separate spaces, both can be blocked off together with the sliding doors on each side of...

Reviewed 18 May 2016 via mobile

Absolutely loved the Conrad. Was in a great location within walking distance to the financial district and many great shops and restaurants. Also within walking distance to the site seeing Ferry and Jersey city ferry. Nice walking/biking trail right across the street as well. The lobby is huge and very welcoming. Staff was great. Had the pleasure of speaking with...

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Helpful?
Thank Tiffany R
ConradNewYork, General Manager at Conrad New York, responded to this review

Many thanks, Tiffany. So wonderful to read about your stay--there are, in fact, CitiBikes directly outside of the hotel and a wonderful biking path directly across from the hotel. Great to hear about your interaction with Richard, our concierge, he truly does care about each and every individual guest experience and I hope you found his recommendations to be very...

Chicago, Illinois
Reviewed 18 May 2016

Fabulous room, quiet, separate living area (sofa, comfy chair, TV, computer table), bath area (bathroom, separate huge shower room, bar), sleeping area with lots of closets, storage, great bed, TV. All 3 areas were separated from each other by tasteful sliding Shoji screens. Service was excellent thru'out my 3.5 day stay. Staff is super friendly and accommodating. Room was spotless....

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Helpful?
Thank Nelly0102
ConradNewYork, General Manager at Conrad New York, responded to this review

Many thanks for the wonderful feedback. Wonderful that you enjoyed not only your stay and the suite, but also the amenities. We will surely share all of your feedback with the rest of our team and hope to welcome you back for another visit. Best, Robert H. Rechtermann

Boston, Massachusetts
Reviewed 18 May 2016

My favorite hotel in New York. Why? Right next to the running trails along the Hudson River, easy walk to some great restaurants (Tribeca area, Financial District) and the staff at the Conrad bring service to a new level. Amenities in each room are first class and each room I've stayed in is quiet. . . . . .Terrific fitness...

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Helpful?
Thank 455beantown
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you so much! We are thrilled to read about your recent stay and that you enjoyed all of the amenities at the hotel. The fitness center was recently renovated with new equipment and it is great to read that you maximized your time in the fitness center. We hope to welcome you back for another visit soon! Best, Robert...

NY, United States
Reviewed 17 May 2016

Hotel was clean, rooms and bathrooms were clean. Nice amenities. Great roof top bar when it is nice out. Movie theater in hotel. Great restaurants within walking distance and Ferry is one block away. Close to the Hudson and World trade center.

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Helpful?
Thank Robert K
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you, Robert! We are glad to read about your recent stay and that you had a chance to experience all of the great amenities as well as the top neighborhood we are located in. Looking forward to welcoming you back for a longer stay next time. Best, Robert H. Rechtermann

NYC
Reviewed 17 May 2016

I recently stayed at the Conrad in Battery Park City with my family for a "staycation". Although I live in NYC, quite near the Conrad (in Tribeca) I did not realize how quite and calming a stay in Battery Park City could be. Once you cross the West Side Highway, the noise, traffic, and general frenetic atmosphere disappears and a...

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Thank Secondari_NYC
ConradNewYork, General Manager at Conrad New York, responded to this review

Thank you for the wonderful feedback! We are thrilled that you could join us for a staycation in NYC. We do agree, the Battery Park City neighborhood is much more serene and you truly feel like you are on the water, away from the hustle and bustle associated with some of the nearby neighborhoods. The bedding is quite popular with...

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Staying in TriBeCa

Neighbourhood Profile
TriBeCa
What’s in a name? In this case it is the unique title of “Triangle Below Canal Street” that became a popular nickname in the 1970s. An attractive neighbourhood filled with handsome lofts on the edge of the Financial District, this lovely slice of Manhattan offers plenty of fine dining experiences and art galleries. Plus, it’s home to the city’s most exciting film event, the Tribeca Film Festival, that takes place here every year. TriBeCa is a great place to take a leisurely stroll before stopping into one of the many local restaurants or bars for a satisfying meal and cocktail. You’ll see families out for an afternoon walk, and don’t be surprised to come up with the occasional celebrity sighting. With such a great vibe, many of the city’s most famous residents call this neighbourhood home.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of lower Manhattan's Battery Park City, the Conrad New York is a new contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional hotel is adjacent to Hudson River Park, in close proximity to many of the city's important and historic landmarks and prominent neighborhoods, including TriBeCa and SoHo. The Conrad New York offers a new standard of luxury, featuring 463 spacious guest suites that average over 430 square feet, each outfitted with integrated technology, complimentary WiFi, two flat-screen HD televisions and individual climate control, as well other unparalleled in-room amenities. Sixteen stories above street level, the hotel features a striking seasonal rooftop bar providing stunning views of the Statue of Liberty and New York Harbor. The hotel boasts over 30,000 square feet of adaptable meeting space, including the 6,200 square-foot Gallery Ballroom; Danny Meyer's Union Square Events will be the exclusive food and beverage partner of the hotel's onsite conference and event facilities. The Conrad New York is pursuing Leadership in Energy and Environmental Design (LEED) Gold certification. ... more   less 

Additional Information about Conrad New York

Address: 102 North End Avenue, New York City, NY 10282-1238
Region: United States > New York > New York City > TriBeCa , Manhattan
Price Range: RM997 - RM2,770 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad New York 5*
Number of rooms: 463
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Also Known As:
Conrad New York Hotel New York City
Suites Nyc
Hotel Style:
#10 Green Hotel in New York City
#20 Family Hotel in New York City
#26 Luxury Hotel in New York City
#26 Business Hotel in New York City
#30 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Conrad New York staff and other travellers.
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Worsley, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are more quiet”
 of 5 bubbles restcritic, 7 Dec 2016 | Read review
“Only a few rooms have water views -- ask for one!”
 of 5 bubbles awoodring, 5 Dec 2016 | Read review
“Rooms on the Vesey St side don't have a view.”
 of 5 bubbles erikglit, 4 Dec 2016 | Read review
“Ask for a river view”
 of 5 bubbles 549randil, 4 Dec 2016 | Read review
“Spring for the water view”
 of 5 bubbles Leila318, 29 Nov 2016 | Read review
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