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Hilton Times Square

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Hilton Times Square
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6,172 Reviews from our TripAdvisor Community

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Showing 5,388: English reviews
Tel Aviv, Israel
Reviewed 2 days ago NEWvia mobile

We were staying at Hilton time square for 6 nights in standard room king bed. The hotel is in great location, near everything, but still very quiet inside. the service was great. everything we asked (more shampoo etc.) supplied right away. We would like to mention the kindness of the receptionist Brandon, and the patience, kindness, professional and smartness of...

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2Thank EithanBronshtein
Brighton, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 29 November 2016 via mobile

Loved this hotel. We were on the top floor and the views were stunning. The team are friendly and nothing was too much trouble even though we arrived early. The location is second to none - we walked pretty much everywhere and really handy for shopping too. I'd definitely recommend the hotel to anyone visiting that wants to be near...

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5Thank Chris0scott
About Hotel's Favourite Review
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear Chris0scott, Thank you for taking the time to write a review of our property and sharing with us your wonderful experience. We strive to provide exceptional customer service for all of our guests and it is very rewarding to know we were able to do this for you. I hope we have the opportunity to welcome you back in...

Baltimore, Maryland
Reviewed 2 days ago NEW

Marvin St. John went way beyond the call of duty. We were there for the New Years weekend of a lifetime. We encountered some unexpected upcharges in addition to our original upgrade of $1000 for the weekend. Marvin helped to calm me down and hold on to my wallet.

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2Thank tpjarmstrong
Falmouth, United Kingdom
Reviewed 2 days ago NEW

Travelled from England and stayed here with family for Christmas 2016. Very polite staff on reception and on check in. The family room was large and clean with very large TV which you don't often get in the UK, so this was a bonus! We were very happy with our room. We stayed on a room only basis, and there...

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1Thank PenrynPixie
Somerset, New Jersey
Reviewed 3 days ago NEW

We stayed here for two nights and I loved everything about this hotel! The first pleasant surprise was being able to check in and pick my room via the HHonors app the day before arrival. Once we got to the hotel, check in was extremely quick considering all we had to do was pick up the room keys. We were...

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1Thank AshleyAllison
Doha, Qatar
Reviewed 3 days ago NEW

Hotel location - excellent (Thumbs up) Cleanliness of the room - excellent Front Desk, I would like to complement one of your employees (George) for the excellent service. Overall hotel rating - excellent

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2Thank HannahRose0828
Canberra, Australia
Reviewed 4 days ago NEW

The fellow who checked us in was marvellous and genuinely seemed to want to enable us to have a great stay. From then on, our interactions with the hotel staff were disappointing and really undermined the overall quality of our stay. Some of the issues encountered include: (1) A request for champagne for an anniversary (at our cost) was not...

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Thank John W
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear John W, Thank you for taking the time to share feedback on your recent stay with us. We appreciate this feedback and the opportunity to address some of the issues you have brought to our attention. You did not receive the excellent service we are known for consistently during your stay with us and I apologize for any inconvenience...

Richmond, Texas
Reviewed 4 days ago NEWvia mobile

Stayed in Time Square on 42nd Street for the 1st time in all our trip to New York City. We chose the package that gave us the view from the 43rd floor looking at the Freedom Tower. It put us right in the middle of all the excitement that takes place in Manhattan. But if you go out the 41st...

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1Thank YAMIFIVE
Reviewed 4 days ago NEW

We stayed and checked in on the 31st of December and so far we were accomodated to check in as early as 11am. thanks and we really do apprecaite it. Now the front street is closed for it is the 42nd street already. So far this is the most un chaotic new years eve I ever had ever since I...

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1Thank Jhun R
Raleigh, North Carolina
Reviewed 4 days ago NEWvia mobile

I stay at this hotel every year for the last 10 years and it never fails me. The hotel is right smack in the middle of Times Square making it super convenient to hang out late at night. But the best thing is the staff and especially the hotel manager (Oscar) are super friendly. This why I am sticking with...

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1Thank PK D

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 

Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036-7215
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM758 - RM2,033 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Hotels.com, TripOnline SA and Jetsetter so you can book your Hilton Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#79 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Times Square staff and other travellers.
190 questions
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Questions? Get answers from Hilton Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with even numbers have views of the empire state building and statue of liberty.”
 of 5 bubbles AshleyAllison, 18 Jan 2017 | Read review
“Ask the front desk.”
  • 32/F
 of 5 bubbles HannahRose0828, 18 Jan 2017 | Read review
“Request away from ice machine, it is quite loud.”
 of 5 bubbles raquel_louise96, 14 Jan 2017 | Read review
“Ask for a hotel room with a city view - some of the views are awesome”
 of 5 bubbles DaraghH_13, 12 Jan 2017 | Read review
“ask for a high floor.”
 of 5 bubbles knrman, 11 Jan 2017 | Read review
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