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Hilton Times Square

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6,457 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Times Square
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Showing 5,638: English reviews
Boston, Massachusetts
Reviewed 5 days ago NEW

I have stayed at this location often times. It is consistent in what is good about it and what is really bad. Let me start with the bad: staff attitude. Breakfast area; Soup Nazi is running it. This has been consistent over the years. I don't even touch that place anymore. Family did this time. Poor choice. Limited choice. I...

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Thank Hamza B
Rochester, New York
Reviewed 5 days ago NEWvia mobile

Check in was rough, the valet was rude right out the gate and was sure to let me know that if I ever needed my var back I would be charged each time another 58 bucks. I let it go because it is NY. But then the bell guy was too busy talking about a game to help with the...

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Thank redbonegirl1
Greensboro, North Carolina
Reviewed 5 days ago NEW

My trip with my travel friend was planned about 6 months out. We decided on NYC and have not regretted our choice of where to stay. Very clean. Front staff was very nice upon check in. The location was perfect! Walking distance to many restaurants and broadway shows.

Review collected in partnership with Hilton Hotels & Resorts
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2Thank 174sherryh
Reviewed 5 days ago NEWvia mobile

I stayed at the Hilton in Times Square for 4 nights from 7th to the 11th April 2017 with my boyfriend for my 21st birthday. I am beyond pleased with the level of service from the hotel staff and the extra mile they went to make our stay fantastic. Not one person was rude or dismissive. They were extremely helpful...

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3Thank jessicarose12
DRTYA
Reviewed 6 days ago NEWvia mobile

Excellent location. Overall good spacious room in NYC Clean. Service could be friendlier but not bad. Reasonably priced. Would not mind visiting again. But can't help to wonder if there are better options.

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Thank DRTYA
Kansas City, Missouri
Reviewed 6 days ago NEWvia mobile

I had a great time at this hotel and the two ladies at the front desk help a lot with dinner choice. The rooms a large and beautiful. I love the fact you guys have news paper and a bar at your lobby and you never have to leave the hotel unless u need to. Did I mansion great location....

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1Thank cj710
Wilmington, Delaware
Reviewed 6 days ago NEW

The Hilton experience never disappoints! The Hilton Times Square was right in the center of Times Square. Convenient to theaters, restaurants, and all activities connected with the New York experience. The staff is friendly & helpful, the rooms are spotless, and the linens are fresh and soft, beds are most comfortable. We will definitely stay at the Hilton Times Square...

Review collected in partnership with Hilton Hotels & Resorts
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Thank generalnansi
Highland, Utah
Reviewed 1 week ago

I had lived in Manhattan for 25 years but as my family grew we relocated out of state several years ago. This trip was to bring my family back to where we started. I was hesitant about New York City hotels as they have a reputation of not being particularly service oriented or family friendly.That was not my experience at...

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1Thank h0lmanfamily
Reviewed 1 week ago

Excellent Hotel, nice sized room, rate was reasonable for NYC. This Hotel is situated right in the middle of the iconic Time Square area of NYC allowing easy access to all the sights of NYC either by foot or using the nearby Subway station. Staff were very helpful, excellent breakfast was included in the price and I got a room...

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2Thank Paul H
Denver
Reviewed 1 week ago

My corporate travel department tells me that last year I spent 107 nights in hotels, but rarely at Hilton properties. The reason for this is that their staffs in general lack grace, poise, sophistication and tact. The HH Times Square: I rarely make a special request of a hotel, but to-day I needed a late check-out. Flatly and brusquely refused....

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Thank Derek N
hiltontimess, Manager at Hilton Times Square, responded to this review

Dear Derek N, First of all, I would like to thank you for taking the time to inform me of the disappointment you experienced with your recent reservation at our hotel. Please accept our apologies for the level of service you experienced. We consistently strive to achieve high standards of service and regret that we failed to meet your expectations....

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Times Square is a sleek, landmark New York City hotel that was built in 2000 and soars 44 stories above Manhattan. This upscale, full-service, 100% non-smoking, contemporary hotel is located on famous 42nd Street in the heart of Times Square, and is surrounded by Broadway theaters, lively nightlife, New York City’s best shopping and many restaurants and bars. Boasting a Modernistic façade and sweeping vistas of New York City’s famous skyline and the Hudson River, the hotel has been recently renovated and is the perfect hotel choice for business and leisure travelers seeking modern amenities while staying in the Big Apple’s best location.Hilton Times Square offers 460 of the largest standard size guestrooms in Midtown Manhattan, with spectacular panoramic views and high-end amenities. These spacious guestrooms have been recently renovated, start on the 23rd floor and are over 330 square feet. Deluxe guestrooms begin on the 33rd floor. All guestrooms are luxuriously appointed in soothing sand tones, 46-inch LED flat screen televisions, laptop size safe, and more. Additional amenities and services are available upon request. Also the Hilton Times Square hotel in New York include: -Over 5000 square feet of meeting space with city views-Restaurant Above, the hotel's Zagat-rated restaurant, is perched 21 stories above Times Square in the hotel lobby and offers notable American cuisine fused with fresh ingredients.-Pinnacle Bar is also located in the hotel lobby and overlooks Times Square.-Evening room service.-24-hour Fitness Center.-24-hour full service, automated Business Center.-Full-service Concierge desk, valet dry cleaning and valet parking available on 41st Street. ... more   less 

Additional Information about Hilton Times Square

Address: 234 West 42nd Street, New York City, NY 10036-7215
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: RM1,104 - RM2,169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Times Square 4*
Number of rooms: 460
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Hotels.com, Despegar.com, Expedia, Orbitz, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com, HotelQuickly and Jetsetter so you can book your Hilton Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Times Square Hotel New York City
Hilton Hotel Times Square
Hilton New York City
New York City Hilton
Hotel Style:
#32 Family Hotel in New York City
#36 Business Hotel in New York City
#47 Romantic Hotel in New York City
#83 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Times Square staff and other travellers.
227 questions
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Menorca
3 months ago

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Questions? Get answers from Hilton Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms hae great views, Higher up even better”
MitchL417, 20 Apr 2017 | Read review
“The higher the floor the better the views!”
paulhJ6918YA, 17 Apr 2017 | Read review
“I love higher floors”
pmshea1, 11 Apr 2017 | Read review
“A higher up room will give you a better view and be less at risk to noise”
Colsers, 11 Apr 2017 | Read review
“All rooms are great”
joyr762, 10 Apr 2017 | Read review
5 of 5