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Hilton Times Square

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Traveller (2185)
Room & Suite (1229)
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Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“times square”(1,758 reviews)
“raquel ortiz”(83 reviews)
“great location”(1,067 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Hilton Times Square
Special Offer:Up to 20% Off!
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Offers from Hilton Times Square
Special Offer:Up to 20% Off!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,364)
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Traveller rating
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1,849
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3,870
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461
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1,851 - 1,855 of 6,446 reviews
Reviewed 10 May 2016

Elevators from hell! Avoid this property at all cost. Ground floor to lobby elevators were both under service and we had to use the freight elevators. I was so lucky to ride down with the literal stinking hotel garbage.More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Kristi M
Response from hiltontimess, Manager at Hilton Times SquareResponded 2 June 2016

Dear Kristi M, Thank you for taking the time to share feedback on your recent stay with us. During a regular routine maintenance check an unforeseen issue caused both of our elevators to go out. This issue was given our highest priority along with the...More

Reviewed 9 May 2016

My mom and I have stayed here twice now during our annual trip to the city. You can't beat the location if you're planning to see a Broadway show or explore Times Square. All of the staff at this hotel are very kind and friendly...More

3  Thank Rebecca L
Response from hiltontimess, Manager at Hilton Times SquareResponded 27 May 2016

Dear Rebecca L, Thank you for taking the time to post a review of your past stay at our property. Marvin is our wonderful front desk agent, and we will be certain to share with him how much he influenced your experience. We appreciate your...More

Reviewed 9 May 2016 via mobile

Stayed at the Hilton in Times Square last week and I have to say it's one of the best hotels that I have stayed in. The location is perfect, situated right in Times Square, a stone's throw away from Broadway and various restaurants / activities....More

3  Thank Del_Murphos
Response from hiltontimess, Manager at Hilton Times SquareResponded 27 May 2016

Dear Del_Murphos, Congratulations on your engagement! Thank you for your comments regarding your stay with us. We look forward to welcoming you back again in the near future. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

Reviewed 9 May 2016

We have been coming to this hotel for more than 10 years, usually for business. This time it was some business but mostly family. The whole staff went out of its way to make our stay absolutely perfect. Luidin the Front Desk Manager took the...More

3  Thank Abaruch
Response from hiltontimess, Manager at Hilton Times SquareResponded 27 May 2016

Dear Abaruch, Thank you so much for your kind review! We are thrilled that you felt welcomed and well taken care of as our guest here. I am so pleased our staff was able to demonstrate our commitment to service. We will be certain to...More

Reviewed 8 May 2016

I must say the Hilton Times Square made my stay extremely enjoyable. They paid attention to every detail and truly take pride in what they do. I must say that David, Luljeta and Marvin were especially wonderful. Luljeta made sure we had enough towels and...More

4  Thank asalonger
Response from hiltontimess, Manager at Hilton Times SquareResponded 27 May 2016

Dear Asalonger, Thank you for your time in providing this insightful feedback. Thank you for acknowledging our team members David, Lulijeta and Marvin. I am glad you enjoyed your stay overall and hope your travels will bring you back as a result of this experience....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$214 - US$576 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in New York City
#35 Business Hotel in New York City
#47 Romantic Hotel in New York City
#96 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$214 - US$576 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in New York City
#35 Business Hotel in New York City
#47 Romantic Hotel in New York City
#96 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (2185)
Room & Suite (1229)
Dining (92)
Pool & Beach (2)
Amenities (42)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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travelingmag
13 May 2018|
AnswerShow all 3 answers
Response from leroyk | Reviewed this property |
Sounds normal when booking via 3rd party sites for most hotel chains.
1
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BZEBND
12 May 2018|
AnswerShow all 4 answers
Response from Kyotlaw | Reviewed this property |
We took an Uber that dropped us right in front of the hotel in December but the only way we were able to get through the huge barriers was between them. It would be much easier to be dropped at the end of 41st or 42nd Street... More
0
Votes
Koushik B
7 April 2018|
AnswerShow all 2 answers
Response from deflep | Reviewed this property |
There is a variety store right next to the Hilton. They may have it. They have many interesting things. Good luck.
0
Votes
Room Tips
"Floors 40-44 would cost extra. But the view is breathtaking!"
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"Upgrade to the deluxe room for higher floor and ensure a nice view."
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"View from higher floors is spectacular"
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"Try it, it will become your hotel of choice"
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