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Sofitel New York

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Traveller (2031)
Room & Suite (1013)
Dining (140)
Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“gaby restaurant”(61 reviews)
“new york”(1,401 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
All hotel details
Additional information
Offers from Sofitel New York
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Sofitel New York
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,982)
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5,096 results
Traveller rating
3,439
1,196
295
102
64
Traveller type
Time of year
LanguageEnglish
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3,439
1,196
295
102
64
Show reviews that mention
All reviewsthe red flame dinergaby restaurantnew yorktimes squarechrysler buildingseparate showerroom serviceturn down servicefifth avenuebryant parklate checkgrand central stationbottle of champagnehigh floorquiet streetfantastic hotelrockefeller center
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1 - 5 of 5,096 reviews
Reviewed 3 days ago via mobile

I spent two nights at the NYC Sofitel and I’m covered with BED BUG BITES!!!!! I understand that bed bugs are an issue in NYC. However, I have left three very explicit messages for the hotels GM explaining that I had experienced a bed bug...More

2  Thank K L
Hotel's Favourite
Reviewed 4 weeks ago

There's a very nice feeling about the Sofitel in New York. It has the buzz of a relatively large, urban, sophisticated hotel, but it also feels intimate and welcoming. The colors throughout are warm, there's artwork everywhere, and the staff were extremely pleasant to deal...More

1  Thank Bequia1
Response from Marie-Paule N, General Manager at Sofitel New YorkResponded 4 weeks ago

Bonjour Bequia1, I would like to thank you for sharing your experience with the Trip Advisor community. It is a great pleasure to know that you enjoyed the service provided by the Sofitel New York ambassadors, and that you liked the nice continental touches throughout...More

Reviewed 1 week ago

Great hotel in the heart of midtown Manhattan. Near the time square but far enough away from the craziness that you don't have to fool with it if you don't want to. The staff was friendly and very helpful. Would definitely recommend this hotel

1  Thank Mark G
Reviewed 1 week ago

Just steer clear of this hotel. Do they have new management? What else can explain the disappointing service and treatment of someone who has stayed at the Sofitel New York for the last eights on a routine basis. After all the support of staying there...More

Thank JohnGilardi
Response from Marie-Paule N, General Manager at Sofitel New YorkResponded 4 days ago

Dear Mr. Gilardi, First and foremost I would like to sincerely apologize for not exceeding your expectations. We greatly appreciate you sharing your feedback with us. We find it invaluable in order to constantly improve the experience of staying here for our guests. Our main...More

Reviewed 1 week ago

The hotel and most of the staff were very helpful when called upon. The suite with the requested view was met, it made it difficult to want to leave the suite - at all! A super plus, was the location, walking distance to everything we...More

Review collected in partnership with Accorhotels.com
3  Thank 704lawrencec
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$261 - US$691 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in New York City
#40 Romantic Hotel in New York City
#49 Green Hotel in New York City
#58 Business Hotel in New York City
#78 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$261 - US$691 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in New York City
#40 Romantic Hotel in New York City
#49 Green Hotel in New York City
#58 Business Hotel in New York City
#78 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (2,031)
Room & Suite (1,013)
Dining (140)
Pool & Beach (1)
Business Centre & Event Rooms (24)
Amenities (8)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Sam M
18 July 2018|
AnswerShow all 6 answers
Response from Fernand M | Reviewed this property |
sure
0
Votes
Google Translation
crservices
10 May 2018|
AnswerShow all 5 answers
Response from Patty L | Reviewed this property |
While I do know that a Keurig coffee maker, coffee & condiments are available for asking (ask as soon as you book the room for better chance of getting this), I have never requested a mini fridge. It doesn't hurt to call... More
1
Vote
pickypicky58
30 April 2018|
AnswerShow all 3 answers
Response from pjb75 | Reviewed this property |
I'm not sure what you mean by "special suite" ? The location of the Sofitel is good, but I'm not sure we would stay at this hotel again on our next visit to NYC. The room was small and the accommodations/ amenities were... More
0
Votes
Room Tips
"Ask for higher floor"
541catherineu
2 million years ago
Read review
"High floor"
LuckyW
2 million years ago
Read review
"Go for high floors for the view"
GT007
2 million years ago
Read review
"Ask for a room on a higher floor"
Radar67
2 million years ago
Read review
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