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Sofitel New York

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Traveller (1991)
Room & Suite (1003)
Dining (116)
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Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“gaby restaurant”(61 reviews)
“new york”(1,405 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Offers from Sofitel New York
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,873)
There are newer reviews for Sofitel New York
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5,029 results
Traveller rating
3,401
1,183
286
101
58
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3,401
1,183
286
101
58
Show reviews that mention
All reviewsthe red flame dinergaby restaurantnew yorktimes squarechrysler buildingseparate showerroom serviceturn down servicebryant parkfifth avenuelate checkgrand central stationhigh floorbottle of champagnequiet streetrockefeller centerfantastic hotel
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3,011 - 3,015 of 5,029 reviews
Reviewed 13 July 2012

Great atmosphere and view! I love the location of this hotel!!! One of the few hotels left in NYC that have great service! However, price was a bit high for what it offers. Other than that, I would recommend this hotel to my friends. Thank...More

Thank Lauren H
Response from GMTito, General Manager at Sofitel New YorkResponded 21 July 2012

Dear Guest, We are delighted that you had a great experience at Sofitel New York Our goal is to always exceed our guests’ expectation and we thank you for taking the time to share your story. Regarding your comment about the prices I would suggest...More

Reviewed 13 July 2012

This hotel continues to be a honest choice price/location wise. Front desk people could be less smily and more effective, perhaps lack of experience, but concierge has it all.

Thank I-Pay-I-Must-Get
Reviewed 12 July 2012

We've stayed here many times as our daughter is in school in NY. It's close to Times Square, which means access to the subways, and Grand Central. We have always enjoyed our rooms. The trick is book but keep checking the website as specials pop...More

1  Thank ucddoc
Reviewed 10 July 2012

the sofitel is in a very good location. the rooms are OK, but very noisy. it looked like it had paper walls. you could almost hear everything your neighbor was doing and that was really disturbing. overall it gives you a feeling of not being...More

3  Thank triper450
Management response:Responded 12 July 2012

Dear Guest, Thank you for taking the time to write about your recent stay at Sofitel New York. We are sincerely sorry that your visit did not reflect the high standards that we set for our hotel. Our goal is to always exceed our guests’...More

Reviewed 10 July 2012

One of the most confusing hotel stays in our travel history. We arrived to the hotel at 10:00 a.m. Knowing how hotels operate we were not expecting either of our rooms to be ready. Greg went to get the valet because our friends wouldn’t leave...More

1  Thank WanderlustHrts
Management response:Responded 12 July 2012

Dear Guest, Thank you for spending the time telling us about your experience at Sofitel New York, we really sorry that we were not able to meet your expectations about our hotel and its services. To reach a great guest experience is a must for...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$301 - US$749 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in New York City
#40 Romantic Hotel in New York City
#49 Green Hotel in New York City
#58 Business Hotel in New York City
#74 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$301 - US$749 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in New York City
#40 Romantic Hotel in New York City
#49 Green Hotel in New York City
#58 Business Hotel in New York City
#74 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1991)
Room & Suite (1003)
Dining (116)
Pool & Beach (1)
Business Centre & Event Rooms (14)
Amenities (8)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
crservices
10 May 2018|
AnswerShow all 5 answers
Response from John K | Reviewed this property |
- mini bar in my room would record a sale if something was removed to make room for something else - bringing something of your own might be your best bet - there are plenty of small - reasonable travel size portable... More
0
Votes
pickypicky58
30 April 2018|
AnswerShow all 3 answers
Response from pjb75 | Reviewed this property |
I'm not sure what you mean by "special suite" ? The location of the Sofitel is good, but I'm not sure we would stay at this hotel again on our next visit to NYC. The room was small and the accommodations/ amenities were... More
0
Votes
MattBavaria
6 March 2018|
AnswerShow all 6 answers
Response from Marie-Paule N | Property representative |
Dear MattBavaria, Thank you for your question. Our suite are not accommodated with a kitchenette. Our kitchen team will be happy to warm it in a microwave or with a double boiler. If you are using powder formula it might be... More
1
Vote
Room Tips
"first check before leaving home if this hotel is still in business"
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"Ask for city view and higher floors"
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"Luxury room very adequate and quiet no traffic noise"
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"There are no bad rooms--all are well insulated for sound."
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