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ONE UN New York

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ONE UN New York
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89 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Palatine
Reviewed 18 February 2017 via mobile

So didn't know what to expect but was very pleasantly surprised. Stayed for two nights and had a very nicely renovated room with nice views of the water. The bathroom was a little tight but it worked. The beds are super comfortable. One note, they do not like people congregating in the lobby and asked us to be quieter. If...

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Helpful?
2Thank Pallfoodie
Management response:

Dear Valued Guest, We're very delighted to know how satisfied you were with everything at The One UN. We are constantly striving to provide our guests with exemplary hotel experiences so do not hesitate to let us know if there is any other way we may better accommodate you in the future to make your next experience a 5-star one!...

Washington DC, District of Columbia
Reviewed 16 February 2017

We had a magical weekend at the One UN Plaza Hotel. The first night we arrived late, so we stayed in the East Tower, despite being promised a West Tower room. But we totally understood, because we arrived at nearly 10:00 pm on a Friday night. The staff was super pleasant and said they try and find us a West...

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Helpful?
1Thank DGK_2012
moniquecolegonzalez, Front Office Manager at ONE UN New York, responded to this review

Dear Valued Guest, I’m very glad to know that you enjoyed your stay so thoroughly. We strive on excelling in our services and I’m pleased to know we have reflected this during your stay. I can assure you we are eager to welcome you back and extend the same level of hospitality. Kind Regards, Monique B. Cole-Gonzalez Front Office Mangers

Reviewed 12 February 2017 via mobile

A friend was having a birthday in Manhattan and even though my boyfriend and I work in the city and live in Jersey, we decided to stay in the city to have a mini staycation after the birthday dinner. We checked in at around midnight and Justin who checked us in was very funny and engaging. He got us checked...

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Helpful?
3Thank Kat M
moniquecolegonzalez, Front Office Manager at ONE UN New York, responded to this review

Dear Kat, It's always a pleasure receiving feedback from our guests and an even more delight to know they've had a wonderful time. Here at the One UN New York we strive to give excellent customer service, I'm sure your review will bring a smile to Justin's face and I can't wait to share it with him. We hope to...

London, United Kingdom
Reviewed 6 February 2017 via mobile

What can I say..... I read the reviews and they were mixed before we went, which made me a little nervous; But I have to say this was honestly an awesome hotel. The staff were incredibly courteous and they even upgraded us to a corner room on the 39th floor. Views of both the city skyline and the river. Guys...

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Helpful?
1Thank Telegraphlondon
moniquecolegonzalez, Front Office Manager at ONE UN New York, responded to this review

Dear Value Guest, We're very delighted to know how satisfied you were with everything at The One UN. We are constantly striving to provide our guests with exemplary hotel experiences so do not hesitate to let us know if there is any other way we may better accommodate you in the future to make your next experience a 5-star one!...

Reviewed 5 February 2017

The best feature of this hotel is the view you will enjoy from your room. Room was ûber clean and staff very friendly. Beds are confortable and room is spacious. Hotel is located a short walk away from Central Station, as well as other attractions. Located in a quiet neighborhood, but still close enough to catch the great vibe (and...

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Helpful?
1Thank Direction L
moniquecolegonzalez, Front Office Manager at ONE UN New York, responded to this review

Dear Valued Guest, Thank you so much for your wonderful review! We hope you had a blast in the city. We agree our location is extremely convenient. It's a great benefit having so many attractions and travel options so close to our property! It's wonderful to know how satisfied you were with everything at One UN. We hope you know...

Alloa, United Kingdom
Reviewed 30 January 2017 via mobile

We stayed here from 28/12/16-04/01/17. We had a great time. Reception were great and helped us with any questions we had. Very modern. Our room was not what we had requested and paid for but it was fine. The bathroom was a little unclean with dried in shower gel which was a bit off putting but didn't let these things...

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Helpful?
Thank xcheeky_chopsx
moniquecolegonzalez, Front Office Manager at ONE UN New York, responded to this review

Dear Valued, Dear Valued Guest, I am truly concerned to read your review in terms of the room you checked-in. Please email me directly at Monique.cole-gonzalez@millenniumhotels.com to further discuss what transpired during your stay. But I am also happy to learned that everything else was perfect and that you enjoyed your stay with us. I hope to welcome you back...

Montreal, Canada
Reviewed 29 January 2017

Stayed a few days during a business trip, the room was clean and spacious, and had wonderful views of NYC, the bed was comfortable too. The service was friendly and courteous at the entrance and lobby.

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Helpful?
Thank beautifulglobe
moniquecolegonzalez, Front Office Manager at ONE UN New York, responded to this review

Dear Valued Guest, I’m very glad to know that you enjoyed your stay so thoroughly. We strive on excelling in our services and I’m pleased to know we have reflected this during your stay. I hope to welcome you back soon! Kind Regards, Monique B. Cole-Gonzalez Front Office Manager

Los Angeles
Reviewed 26 January 2017

I had attempted to post a review of the One UN in early November, but it looks like it didn't go through. So will try again. We found this hotel to be a terrific East Side option (we had to be on the upper East Side for an event and were then flying out of LaGuardia, so the location for...

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Helpful?
Thank LosAngelesPal
moniquecolegonzalez, Front Office Manager at ONE UN New York, responded to this review

Dear Valued Guest, Thank you for your candid review of your recent stay with us. We agree our location is extremely convenient. It's a great benefit having so many attractions and travel options so close to our property. I am so happy you enjoyed the view from your room and our accommodations. I hope to welcome you back soon! Kind...

Washington DC, District of Columbia
Reviewed 20 January 2017

I was a bit hesitant, having booked the room via an internet special, but wow, the room and especially the view was exactly what I'd want in an upscale New York City hotel, but at a reasonable price. Big, comfy room, big shower, pretty quiet. Really quite pleased, it's not close to where I normally stay, but my sister was...

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Helpful?
Thank Tacman1123
Management response:

Dear Valued Guest, It's always a pleasure receiving feedback from our guests and an even more delight to know they've had a wonderful time. I am so happy to know you enjoy our accommodations and the view from your room. I do apologize for the inaccurate information about the pool, please know we are working to take that down from...

Long Beach, New York
Reviewed 16 January 2017 via mobile

Went to Check in sept 17 . Had already paid in july for me and my husband's 10 year wedding anniversary. ...... long line to check in then when finally greeted by sumg unhelpful staff that litterly gave me the middle finger when I asked to speak to a manger! A manger named erica came just awful customer service skills...

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Helpful?
3Thank Megan T
Management response:

Dear Valued Guest, I am truly concerned to read your review. Please email me directly at Monique.cole-gonzalez@millenniumhotels.com to further discuss what transpired during your stay. I look forward to your email. Kind Regards, Monique B. Cole-Gonzalez Front Office Manager

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
ONE UN New York brings the world together with spectacular NYC accommodations and panoramic views. Boasting a 70-million-dollar transformation, the hotel combines a modern aesthetic with form, function and attention to detail across all 439 guestrooms and suites. Set across from the United Nations Headquarters adjacent to the East River, the hotel's Midtown East location is simply ideal. Nearby, Manhattan icons such as the Empire State building, Grand Central Terminal, the theater district and splendid shopping invite travelers from around the world to explore the city that never sleeps. Stay at ONE UN New York, where the world comes together. ... more   less 

Additional Information about ONE UN New York

Address: One United Nations Plaza, 44th Street (Between First and Second Avenue), New York City, NY 10017-3575
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM943 - RM2,099 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ONE UN New York 4*
Number of rooms: 439
Reservation Options:
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Also Known As:
Hotel Millennium Un Plaza
Millennium Un Plaza Hotel
Millenium Un Plaza Hotel
Millenium Hotel
Hotel Style:
#163 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from ONE UN New York staff and other travellers.
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Questions? Get answers from ONE UN New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner rooms in the West Tower have a little more space and an excellent view”
 of 5 bubbles JGVA, 21 Mar 2017 | Read review
“As a not American citizen... don't forget to tip the stuff!”
 of 5 bubbles EAM202, 13 Mar 2017 | Read review
“Rooms on higher floors have good views”
 of 5 bubbles andrewwL1620ME, 5 Mar 2017 | Read review
“Corner rooms and rooms facing the city are nicer but will cost extra.”
 of 5 bubbles W7268OPjamesm, 1 Mar 2017 | Read review
“The higher rooms have the best views.”
 of 5 bubbles Berkeleytraveler, 1 Mar 2017 | Read review
5 of 5