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Hotel Pennsylvania

Traveller (3446)
Room & Suite (1563)
  • Excellent7%
  • Very good16%
  • Average27%
  • Poor16%
  • Terrible34%
5 days ago
“A bed to sleep in at the end of the day, but nothing special.”
5 days ago
“excellent location staff very friendly just ok hotel”
Air Conditioning
Non-Smoking Rooms
Wheelchair Access
2 Star Hotel
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2 Apr3 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,785)
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1 - 5 of 2,754 reviews
Reviewed yesterday via mobile

I booked a free cancellation through Booking.commmm this street rat of a hotel in Jan 2018. They took the whole amount £521 and it's taken nearly 2 months to get my money back. Usa is going down down down and a typical example of lack...More

Thank airplay
Hotel's Favourite
Reviewed 23 May 2017

I go to New York for a week every year to attend New York Comic Con (yes I am a nerd) and the last two years I have stayed here and will be again this year. The location is perfect for NYC and especially if...More

30  Thank James F
Response from Alfredo I, Front Office Manager at Hotel PennsylvaniaResponded 30 May 2017

Thank you so much for taking the time to share your experience with us. I am delighted to know that you enjoyed your stay at the New York Hotel Pennsylvania. We look forward to your next visit. Thank you for your business.

Reviewed 2 days ago via mobile

If I could I would be negative stars! This place was disgusting! Paint peeling off walls, carpet hadn’t been clean in years, bathroom looked like it hadn’t been cleaned, water wasn’t even clear for sink or toilet ( frothy milk color), they tried to hold...More

6  Thank sarah102105
Reviewed 2 days ago

My daughter is recently stayed at this hotel. First impressions in the lobby were fine but the room is a different story. She has sent us photos of the room which is in a very poor state! Paint and wallpaper badly peeling and bubbling, very...More

4  Thank Ashley408
Reviewed 3 days ago via mobile

Check in took about 40 minutes the line was looooong.I was very skeptical about staying here because of the negative reviews, I had a great four nights stay. Our room was clean and had ample supplies soap, body wash, lotion, shower cap, shoe mitt a...More

Thank ques
Response from Alfredo I, Manager at Hotel PennsylvaniaResponded yesterday

Hello Ques, We want to thank you for your feedback and business. Yes! our Penn5000 rooms are very nice and it offers just about everything for a comfortable stay. The New York Hotel Pennsylvania is known for its location and affordable rates. If you are...More

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Top amenities
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Conference Facilities
Room amenities
Air Conditioning
Things to do
Price range
US$130 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Price range
US$130 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (3446)
Room & Suite (1563)
Dining (17)
Pool & Beach (1)
Amenities (43)
Business Centre & Event Rooms (13)
Family and Play Areas (3)
Home to hundreds of art galleries, beautiful
brownstones, and one of New York’s newest and most
popular attractions, Chelsea is one of the city’s
jewels when it comes to neighbourhood life. The
contemporary art scene is an integral part of the
neighbourhood’s identity, with gallery openings almost
every night of the week and countless exhibits to
explore. As a longtime hub of gay culture in New York
Questions & Answers
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julie m
7 March 2018|
AnswerShow all 8 answers
Response from Dorcas A | Reviewed this property |
I think you get a partial refund when you cancel your booking. Concerning the taxes I am not sure about that but I think part of it should also be refunded
16 February 2018|
AnswerShow all 3 answers
Response from StevieBee48 |
Really is a place to avoid, unless it is considered beneficial to have a supply of cannabis under your bed as part of room service?
June M
7 February 2018|
AnswerShow all 10 answers
Response from Dan M | Reviewed this property |
My understanding is that SOME rooms have been renovated/updated. You have to request an updated room, apparently. I don't know what the price differential is for an updated room.
Room Tips
"No comment!!"
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"Don't stay there"
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"all the rooms are probably as gross as 411 was"
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"speak with the recepionist"
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