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Hotel Pennsylvania New York

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Hotel Pennsylvania New York
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2,945 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Pennsylvania New York
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Showing 1,302: English reviews
Dublin, Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

I booked 2 triple rooms with travel republic, each room containing 3 single beds. Had a long wait on a queue to check in but was prepared for this from reading previous reviews. When we got to our rooms there was 2 dbl beds in each room, the rooms smelled awful and when when I sat on the edge of... More 

Helpful?
1 Thank duffrita
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear duffrita, I appreciate your candor and honesty regarding your recent visit to the hotel. Certainly, you surfaced several opportunities for the hotel to improve as we continue our objective of providing quality experiences on a consistent basis. Please know that we have taken your comments to heart as the adjustments and next steps are implemented. Thank you for your... More 

Belfast, United Kingdom
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 days ago NEW

Having already read the reviews on trip advisor, I wasn't expecting the Hilton and boy was I right! We got checked in without issue, having already expected to pay the extra fees this wasn't a problem, up to our room, the lobby of the hotel was amazing and looked beautiful, but like with many hotels this was the best bit.... More 

Helpful?
Thank Chris R
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Chris R, Thank you for expressing your concerns from the recent stay at our hotel. Certainly your feedback was noted and more importantly, steps will be taken to ensure measurable improvements. Our objective is to convert less than satisfactory experiences into moments of clarity to build and strengthen how and what we do. Your invaluable comments provide the necessary... More 

Travellers are raving about these New York City hotels

liverpool
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 days ago NEW via mobile

The room is outdated and and filthy. It's in a great location but it didn't have wifi, we had to pay £17 a day to use it. The closet was far too small to store clothes and it didn't have hangers. The bed sheets had cigarette stains on.

Helpful?
1 Thank shaunefc
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear shaunefc, Thank you for your feedback from your recent visit to the hotel. I apologize for the annoying aspects that might have caused you concern. Our objective is to provide a place that allows our guests to have a relaxing and enjoying experience. We will take to heart and more importantly make the necessary adjustments to ensure more enjoyment... More 

London, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW

Claims from the managers that they "have high standards" At this hotel are not reflected in the main. It is the most delapidated and dirty place I've encountered anywhere in the world, although there are renovated and fairly clean rooms on, amat least, floor 12. Firstly, we were given rooms that left me in shock and shuddering at the thought... More 

Helpful?
1 Thank bathvisitor186338
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear bathvisitor186338, On behalf of the hotel, please allow me to apologize for the difficulties experienced while a guest at the hotel. We are in the process of upgrading amenity items, terry, and a overhaul of room furnishings.Please know that overall guest comfort is our top priority. We take to heart feedback that allows our staff to re-direct, re-dedicate, and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

We visited here on the 22nd of nov 2016,the hotel lobby was presentable and due to reading trip advisor previously we made a point of asking for a nice clean room,,to which the receptionist replied "youll have to pay extra for that" and we were asked for a 100 dollar deposit in exchange for our room key.as soon as the... More 

Helpful?
1 Thank Julia M
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Julia M, Our sincerest apologies for any inconveniences that you experienced during your stay with us. It is always helpful when giving a review that you stick with your own experience so as not to confuse other readers by possibly misleading them. We do believe with our upcoming reburbishments you will be pleasantly pleased with the upgrades. We are... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

From start to finish the service at this hotel has been second to none. We where checked in promptly by Shahid who was extremely helpful and courteous. We landed early and was allowed to go to our room before 3 which was perfect. The hotel is clean, spacious and everything you want in your rooms. We met Maria on reception... More 

Helpful?
1 Thank Jobarnio
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Jobarnio, We're delighted that you had such a positive experience with us. It's fantastic you could enjoy our prime location and proximity to so many of the city's best attractions. We're looking forward to your next visit and to sharing an even better experience. We have gone ahead and shared your kind words with Maria B and Shahid and... More 

Halifax, United Kingdom
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 days ago NEW via mobile

Me and my friend stayed for 3 nights in November the hotel lobby was beautiful with the Christmas tree and decorations although very busy took a while to check in, our room was very big with 3 single beds as they were 3 of us originally there was a walk in wardrobe a decent size bathroom with shower although dated... More 

Helpful?
1 Thank Julie190786
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear Julie190786, Thank you for the lovely review Julie and Happy Birthday! We're thrilled your experience with us was so pleasant. We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed and appreciated our our spacious rooms. That is pleasing to our ears. We look forward to hosting you again soon and to sharing another... More 

County Wexford, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Maria b was amazing and helped myself and partner to our needs straight away without question very present to deal with like the rest of the staff really good place to stay in the centee of New York around everything you need and want

Helpful?
1 Thank becb16
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear becb16, We are delighted that your stay with us was so wonderful. We strive to provide quality service and comfort for our guests. We aim to please and your praise lets us know we're doing our job. We look forward to your next visit and to sharing an even better experience. Until then, have a lovely day. Warm regards,... More 

Campinas, SP
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

It might seem cheap when you see the rates. But then you checkout you'll see 200 or more charged for non-sense fees. The rooms are disgusting. I'm not picky at all, but the carpets have mildew, toilet seats of 2 rooms they changed me to was dirty with sh** from previous guests. They changed me 3 times until I was... More 

Helpful?
3 Thank R_Sehcnas
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear R_Sehcnas, Thank you for taking the time to post a review. We appreciate all feedback even when it presents opportunities for our improvement. We sincerely apologize for the discomfort you experienced. We are looking into the situation now with the intent of ensuring that something like this does not happen again. We hope that you will visit us again... More 

Leicester, United Kingdom
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW

We stayed here on 14th November in room 700 for 3 nights, the hotel is in a fantastic location right at the heart of Manhattan and looked quite impressive on arrival, the queues were nearly always long for people to check in as all the desks weren't manned, when we got to our room it was shabby and well in... More 

Helpful?
Thank gary w
Peter G, Manager at Hotel Pennsylvania New York, responded to this review

Dear gary w, While we are so glad to hear that you loved our location, it is upsetting to hear about the rest of your experience. We will certainly bring your concerns with the decor and bathroom to our management and housekeeping teams so we may improve for the future. If there is anything we can do to accommodate a... More 

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A great location doesn't have to be out of reach. New York's Hotel Pennsylvania is in the heart of Midtown Manhattan, and our surprisingly affordable rates leave more money in your pocket to enjoy the city.Each day our guests hit the streets and arrive at fabulous New York City locales within minutes. Marvel at the Empire State Building, savor exciting Times Square and take in a Broadway show or, hop on the subway right by the hotel and head to one of NYC's diverse and exciting neighborhoods. Just steps away from Midtown's most popular attractions, and offering countless easy transportation options, New York's Hotel Pennsylvania puts you in the middle of the actions. ... more   less 

Additional Information about Hotel Pennsylvania New York

Address: 401 Seventh Avenue at 33rd Street, New York City, NY 10001
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: RM445 - RM1,538 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Pennsylvania New York 2.5*
Number of rooms: 1705
Reservation Options:
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Also Known As:
Pennsylvania New York
Pennsylvania Hotel Nyc
Hotel Pennsylvania Nyc
Hotel Pennsylvania New York City
Hotel New Pennsylvania York
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Pennsylvania New York staff and other travellers.
283 questions
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Questions? Get answers from Hotel Pennsylvania New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not go.”
 of 5 bubbles SandyS527, 3 Dec 2016 | Read review
“Don't ask for a view room actually the back rooms are quiet Make your choice View or Quiet ?.”
 of 5 bubbles ruthwei2016, 2 Dec 2016 | Read review
“We were on 15th floor and could still hear traffic not a problem as your that exhausted after busy days you sleep anyways.”
 of 5 bubbles jjacko123, 2 Dec 2016 | Read review
“ask for updated room”
 of 5 bubbles duffrita, 1 Dec 2016 | Read review
“if ur not happy with ur room refuse to accept it and insist you just want a clean room not an upgrade...BE FIRM!!!”
 of 5 bubbles P3656JDjuliam, 30 Nov 2016 | Read review
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