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Hotel Americano

Booking.comUS$245*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$245*
US$245*
US$245*
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Hotel Americano
Hotel Americano
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391 Reviews from our TripAdvisor Community

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Showing 314: English reviews
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New York City, New York
Reviewed 4 days ago NEW

Very trendy hotel on the west side of NYC. Nothing near by. So location is poor. As for hotel, clear, nice but beds on the small platform on the floor, bean bag chair, bathroom small but functional. Roof-top bar area was cool. The main issues was the noise from the construction site across the street. Pouring concrete @7AM was not...

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Helpful?
Thank Joseph T
Bronx, New York
Reviewed 1 week ago via mobile

Out late and decided to get a room. Small, boutique-style front desk got me registered without a hitch. Use standard key to get in. Also on the key ring is a large metal pin that you plug into a contol panel in the room to turn on the power; a system I've seen in european hotels. Room was large and...

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Helpful?
Thank louisjam
Baltimore, Maryland
Reviewed 1 week ago

I have stayed here a few times and it's always just great. I chose this hotel for the beautiful, modern design but it is enhanced by the fantastic customer service, the great location (right next to the Highline in Chelsea) and the excellent restaurants. The rooms are great and light and feel open and clean. The simple well designed choices...

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Helpful?
Thank kandkandc
Nairobi, Kenya
Reviewed 3 weeks ago

The hotel is well located in Chelsea area and next to the Hudson river where you can go jog or Cycle or even swim at the sport center Chelsea Piers. Unfortunately, the standards of the Hotel went down and I really hope the management will do something. When I arrived after 21 hours flight there was a dog next to...

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Helpful?
Thank smN3399DM
franckhermann518, Manager at Hotel Americano, responded to this review

Hello Mr. Moccia, Thank you for providing us with your honest feedback from your recent stay with us. We are very sorry to hear that your recent stay was not what you've come to expect in terms of service from Hotel Americano. Please know that your feedback has been shared with all departments and management teams. Improving our service is...

New York City, New York
Reviewed 4 weeks ago

Don't stay here, unless you want bugs in your bed and bad customer service. We checked into the hotel on a weekend night in March and expected a lovely, relaxing night. We lived close by and had heard good things about the hotel prior to our stay; it seemed like the perfect place for a short staycation in the city....

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Helpful?
Thank NYCgirl0123
franckhermann518, General Manager at Hotel Americano, responded to this review

Dear NYCgirl0123, Thank you for your review. We take all of our guest feedback seriously and respond immediately, particularly when there are challenges. Hotel Americano has never had an issue with bugs of any sort. We maintain very strict cleanliness guidelines and adhere to them religiously. To clarify, you came to the Front Office with an allegation of bugs in...

Cincinnati, Ohio
Reviewed 28 March 2017

First of all, the hotel lobby and restaurant were terrific, so I would recommend eating there or stopping in for a drink The overnight experience was a bit too odd for me. The rooms are small, which is not uncommon for NYC. However, the bed is on a platform a few inches off the floor. The bed was surprisingly comfortable,...

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Helpful?
1Thank Tiffanie P
franckhermann518, Manager at Hotel Americano, responded to this review

Good Afternoon Tiffanie, Thank you so much for taking the time to share your feedback about your last visit. I am so glad that you enjoyed the cuisine and drinks of our restaurants. Our new chef, Bryan Noury, has been doing an amazing job at elevating our menus to a whole new level. I am sorry to hear that the...

Reviewed 28 March 2017 via mobile

The staff is young and want to help, but that is the only nice thing I can think of to stay. Horrendously uncomfortable hotel. Bed on the floor, soft and strange mattress, horrible backache the next morning. Only chair is a strange beanbag thing you'd need to crawl on the cement floor to get in. No desk, small shelf and...

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Helpful?
1Thank Laurie H
franckhermann518, Manager at Hotel Americano, responded to this review

Good Afternoon Laurie, Thank you for sharing your feedback. We use our guest's comments as tools to help us improve our service and amenities. I wanted to take this opportunity to express my sincere apologies for the challenges you have faced during your stay. We are currently in the process of updating our rooms and to make them more business...

Hanover, New Hampshire
Reviewed 19 March 2017 via mobile

Loved this boutique hotel. People are so nice and laid back. Breakfast fare is terrific. Rooftop bar awesome. Rooms small, minimalist but really cozy. Every staff member was gracious helpful and friendly. Great place to meet friends and hang out above the city. My wife and I'll definitely be back!

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Helpful?
Thank Jonathan R
franckhermann518, Manager at Hotel Americano, responded to this review

Good Afternoon Jonathan, Wow!! Thank you for such an amazing review. So happy to hear you enjoyed your time with us. We can't wait to have you back with us :-) Best Regards, Franck Hermann Operations Manager Hotel Americano fhermann@hotel-americano.com

New York City, New York
Reviewed 12 March 2017 via mobile

First the design is spare, minimalist zen and really quite nice. Problem is the hotel is very narrow. Rooms are tiny. The bed. A mattress on a large wooden platform, takes virtually the entire space. The iPad for guest use in the rooms is currently out of service. My safe was broken. There is a ridiculous bean bag chair that...

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Helpful?
Thank Tom B
franckhermann518, Manager at Hotel Americano, responded to this review

Good Afternoon Tom, Thank you for taking the time to review your recent stay with us. We are thrilled that you enjoyed our staff and dining experience! Our new Chef Bryan Noury joined Hotel Americano only a few months ago, but has already taken our in house dining to the next level. We apologize for the design challenges you faced...

Malverne, NY
Reviewed 26 February 2017 via mobile

My sister and I spent a happy NYC weekend at the Hotel Americano. We loved it! The staff is exceedingly gracious and helpful. Sunday brunch with the lovely music was a real treat and the food simply delicious. It is right on the high line which is terrific and easy to walk everywhere. The bed is very comfortable too! Nice...

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Helpful?
Thank Lorraine S
franckhermann518, Manager at Hotel Americano, responded to this review

Hello Lorraine, Wow! Thank you very much for your wonderful review. It is an absolute delight to know that you truly enjoyed the Hotel Americano experience with our Sunday brunch and our amazing live Cuban band . We hope to welcome you back soon! Best, Franck Hermann Operations Manager Hotel Americano fhermann@hotel-americano.com

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04/06/2017 05/06/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Americano
The Americano
Cuisines: French
La Piscine
La Piscine
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Concierge

Additional Information about Hotel Americano

Address: 518 W 27th St, New York City, NY 10001-5506
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: RM1,190 - RM2,561 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Americano 4.5*
Number of rooms: 56
Reservation Options:
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Hotel Style:
#199 Romantic Hotel in New York City
#218 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Americano staff and other travellers.
2 questions
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New York City, New York
over a year ago
Seattle, Washington
over a year ago

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Questions? Get answers from Hotel Americano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room at higher floor”
smN3399DM, 3 May 2017 | Read review
“no tip here. didnt like the rooms at all”
tiffaniedp, 27 Mar 2017 | Read review
“I wouldn't choose this hotel”
sangeetaw_12, 9 Feb 2017 | Read review
“Not for business travel!”
ludwig1827, 1 Feb 2017 | Read review
“Noise seems to travel up from the lobby through the elevator shaft”
Pablo038, 16 Jan 2017 | Read review
5 of 5
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US$245* /night
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Prices are for 1 room, 2 adults
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