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Hotel Americano

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Hotel Americano
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369 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Cincinnati, Ohio
Reviewed 12 July 2015

Very trendy hotel. Restaurant quite good. Staff is nice. Clean, comfortable begs. What the website doesn't tell you is that they have a VERY LOUD rooftop bar that can be heard in ALL back rooms on weekend afternoons and at night until 1am! During the week, the noise level is non-existent - just don't plan to take a nap on...

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Helpful?
Thank ausla
Deanna T, Director of Sales at Hotel Americano, responded to this review

We truly appreciate your candid feedback. We take great measure to ensure that our guests have an enjoyable stay. Our apologies for the noise challenge you experienced Saturday evening from our summer rooftop - La Piscine. On the lighter side, we are thrilled you enjoyed the service from our staff, the food in our restaurant, and our comfortable beds. We...

Cincinnati
Reviewed 12 July 2015

Very trendy, European style hotel - although unlike European hotels, NOTHING extra is included . . . unless you count the music blaring from the rooftop bar until 1am on weekends or a free foot wash when you wash you face in the sink that is super small! 3 calls to the front desk seemed to result in no change...

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Helpful?
Thank Hilsabeck L
Deanna T, Director of Sales at Hotel Americano, responded to this review

Thank you for your feedback - both good and areas of opportunity. Please note that complimentary WiFi is included, and we do have a breakfast package available. It is a beautiful and serene start to the day with an outdoor breakfast on our patio to complete the "European" experience you mention. We hope to welcome you back soon!

Preston
Reviewed 10 July 2015

We stayed at the Americano as part of my 50th birthday celebrations. The staff were friendly and attentive from the off. My room was upgraded and I received a bottle of wine and some truffles. Given some of the reviews on Trispadvisor I was pleasantly surprised by the room. The bed was very comfortable - We both slept the sleep...

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Helpful?
Thank MrHappyPreston
Deanna T, Director of Sales at Hotel Americano, responded to this review

Thank you for taking the time to share your recent stay at Hotel Americano. We agree that we offer a quiet and relaxing respite in the city. So happy to hear that you enjoyed our rooftop - La Piscine. Please do reach out to me directly for any future reservation needs at Hotel Americano. We look forward to welcoming you...

Erpe, Belgium
Reviewed 9 July 2015 via mobile

Trendy hotel. Not that cheap (drinks are quite expensive, but hey this is New York). Friendly and helpfull staff! Nice rooms, not big but very nice. Loved the breakfast! And the signature gin cocktail at the bar, very friendly bartender also.

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Helpful?
Thank SMR-LWN
Deanna T, Director of Sales at Hotel Americano, responded to this review

Thank you for your enthusiastic review! We are so pleased you enjoyed your recent stay at Hotel Americano. We would love to welcome you back soon! Warmest, Deanna

Boca Raton, Florida
Reviewed 8 July 2015 via mobile

Super quiet room in a nice boutique hotel. The room is a bit unusual since theres a random bean bag chair, but the comfy bed and awesome pillows totally made up for it. Not sure if id stay here for pleasure , but if it was booked for work, id be happy

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Helpful?
Thank kellygevents
Deanna T, Director of Sales at Hotel Americano, responded to this review

Thank you for taking the time to share your review. Agreed that we do have a fab staff! We look forward to welcoming you back in the near future. Warmest, Deanna

New York City, New York
Reviewed 8 July 2015 via mobile

Excellent, relaxed but still very cool atmosphere. No pressure hanging out with drinks, and all were good sized pours. Food was very good, and good portions. Overall, better than expected in a hyped trendy place.

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Helpful?
Thank arts20th
Deanna T, Director of Sales at Hotel Americano, responded to this review

Thank you for your review on our restaurant. We will be sure to pass along your compliments to the food & beverage team. Be sure to check out our summer rooftop - La Piscine. We look forward to welcoming you back soon! Warmest, Deanna

Reviewed 25 June 2015

Incredibe night out ! My husband and I met a group of friends at this location and it was nothing short of SUPERB. The staff was prompt and polite. Rodney and Taylors hospitality and promptness was wonderful. Ricky was an absolute delight. The service was genuinely helpful and very inviting. I can not wait to visit again!

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Helpful?
Thank Suzan M
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Suzan, Thank you for taking the time to review Hotel Americano! We love it when our staff are mentioned by name for their excellent level of customer service. We will be sure to pass along your compliments. We look forward to welcoming you back to Hotel Americano soon! Warmest, Deanna

Washington, DC
Reviewed 22 June 2015

I stayed there last night (very good prices on HotelTonight, BTW) and had overall a good experience except for the noise. Location is good; very easy to walk to High Line but there are some sketchy areas right around the hotel so we when I got back last night at 8 pm I did not feel comfortable going back out...

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Helpful?
Thank lisa k
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Lisa, Thank you for taking the time to share your review on TripAdvisor. We will be sure to pass along your food compliments to the chef. We look forward to welcoming you back to Hotel Americano soon. Warmest, Deanna

Oslo, Norway
Reviewed 20 June 2015

We really enjoyed our stay at Hotel Americano! The rooms where modern and clean, the food was great. But most of all the service was fantastic. The staff was friendly and always very serviceminded and genuinly helpful. We contacted the hotel both before and after our stay, and recieved quick and great service by e-mail then also. I would definitively...

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Helpful?
Thank Ragnhild1978
Deanna T, Director of Sales at Hotel Americano, responded to this review

Thank you for sharing your feedback! We are so pleased to hear that you enjoyed your stay and attentive staff. Please do reach out to me directly for your next stay at Hotel Americano. We look forward to welcoming you back soon! Warmest, Deanna Thomas dthomas@hotel-americano.com

Amsterdam, The Netherlands
Reviewed 28 May 2015

The place is perfect in the middle of the meat district with the high line being around the corner. The roof terrace attracts a young and loud crowd, music with a loud continued beat goes on till about 1 in the morning. Our room the first night was at the 9th floor right under it. Impossible to sleep. I asked...

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Helpful?
1Thank Gallo03
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Frank, Thank you for your feedback. We are sorry to hear that the noise from the rooftop disrupted what sounds like an otherwise nice stay. We are pleased that you enjoyed the amazing location and delicious breakfast.

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Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Americano
The Americano
Cuisines: French, American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Americano

Address: 518 W 27th St, New York City, NY 10001-5506
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: RM1,162 - RM2,051 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Americano 4.5*
Number of rooms: 56
Reservation Options:
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Hotel Style:
#200 Romantic Hotel in New York City
#213 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Americano staff and other travellers.
2 questions
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New York City, New York
over a year ago
Seattle, Washington
over a year ago

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Questions? Get answers from Hotel Americano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise seems to travel up from the lobby through the elevator shaft”
 of 5 bubbles Pablo038, 16 Jan 2017 | Read review
“Get a room that doesn't face the street, there is a construction going on across from the hotel.”
 of 5 bubbles AlbertoMay, 2 Dec 2016 | Read review
“I don't think there are any and it doesn't matter because they won't gaurantee anything or try to be accommodating.”
 of 5 bubbles wshfultravls, 25 Oct 2016 | Read review
“Lower floors are quieter.”
 of 5 bubbles LHOVancouver, 17 Oct 2016 | Read review
“Go somewhere else.”
  • lint ball on the sheet.
 of 5 bubbles bobo_cat40, 16 Aug 2016 | Read review
5 of 5
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