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Hotel Americano

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Hotel Americano
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360 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Amsterdam, The Netherlands
Level Contributor
119 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 28 May 2015

The place is perfect in the middle of the meat district with the high line being around the corner. The roof terrace attracts a young and loud crowd, music with a loud continued beat goes on till about 1 in the morning. Our room the first night was at the 9th floor right under it. Impossible to sleep. I asked... More 

Helpful?
1 Thank Gallo03
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Frank, Thank you for your feedback. We are sorry to hear that the noise from the rooftop disrupted what sounds like an otherwise nice stay. We are pleased that you enjoyed the amazing location and delicious breakfast. More 

Colts Neck, New Jersey
Level Contributor
195 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 27 May 2015

I knew Hotel Americano was going to be a great experience from the get-go when I reserved the room on-line and booked the breakfast package for me & my wife but in the reservation I in error selected one guest in the drop down screen; Joseph Walker the hotels sales manager caught it right away & e-mailed me to correct... More 

Helpful?
Thank lovetoeat5935
Deanna T, Director of Sales at Hotel Americano, responded to this review

We love it when our guests share their fabulous experience at Hotel Americano! Thank you for taking the time to share all of the amazing feedback. We will be sure to personally recognize all of the staff members that you mentioned by name. Thank you again and we look forward to welcoming you back soon! More 

Amsterdam, The Netherlands
Level Contributor
130 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 26 May 2015

Oppositie the hotel is a major buidling site that starts work at 7 am so if you want some rest that doesn't work. The rooftop restaurant has loud pulsating beats so any room above the 6th floot does't work until 1am. The bellman is morose but Taylor behind the front desk and the Polish breakfast waiter are friendly and helpful.... More 

Helpful?
Thank StephenGeven
Deanna T, Director of Sales at Hotel Americano, responded to this review

Hello Stephen, Thank you for taking the time to share your comments. We appreciate any and all feedback to elevate our service levels. We are so pleased that you enjoyed the design of the room and our delicious breakfast. We will be sure to pass along the compliments. We apologize for the noise challenges that you experienced during your stay.... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 May 2015

I am very fond of a hotel e-mag called Design Hotels (which this hotel is listed in) and have found some real gems over the last few years. Note: they are never cheap. But I found a decent deal on this place through booking.com so went for it. What the hotel does well is make use of what are small... More 

Helpful?
2 Thank Daniel R
Deanna T, Director of Sales at Hotel Americano, responded to this review

Daniel, Your feedback is truly appreciated. As much as we enjoy reading positive reviews of guest experiences, it is very beneficial to our operation to read the comments you have provided. I want to extend my sincerest apologies for the issues you encountered during your stay. Please know that we are working diligently to try to resolve these issues and... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 April 2015 via mobile

Great atmosphere, friendly and helpful staff, very clean, with the Highline just around the corner and the up and coming Meatpacking District just a few blocks away. Very trendy layout and room arrangements. Overvall, a refreshing change from the norm. The ground floor lobby and seating area buzzes with life throughout the day, serving as a cafe during the day... More 

Helpful?
3 Thank Marlent24
Deanna T, Director of Sales at Hotel Americano, responded to this review

Thank you for taking the time to share your review! We are pleased to hear that you enjoyed the design and ambiance of the property. We look forward to welcoming you back to Hotel Americano the next time your travels bring you to New York. More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 March 2015

Visited New York with my partner, in January, and chose the Hotel Americano mainly for its proximity to the site of a theatre event we were attending. We arrived fairly late in the evening and realised we'd lucked into a very glamorous proposition indeed, from the buzzy, beautifully lit cocktail bar through the sexily darkened lift to the room itself.... More 

Helpful?
7 Thank Pshrink
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 March 2015

My husband and I booked a stay at Hotel Americano for his birthday and we had a really lovely experience. The concierge was super nice and helpful and even offered to store our luggage so we didn't have to carry it around the city after we checked out. I think this must be a really fun place to stay in... More 

Helpful?
2 Thank Gfurnari
Dongguan City
Level Contributor
78 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 February 2015

It has always been the hotel with personal touch. Not too well staffed when it gets busy but it has ample amenities for business trips. I always said high floor is better, but not this stay since it gets really noisy until late night due to the famed top floor restaurant/lounge. Everyone from reservation (thank you Joe), to check-in (thank... More 

Helpful?
Thank calvinwei
Paris, France
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 30 January 2015

Loved this hotel! so stylish! I got the suite which was great! and so is the roof... You can walk to Meat Packing and you're right into Chelsea. I've had lunch and dinner and it was great. The service at the reception is super good and friendly. you really feel like they will take care of you no matter what!... More 

Helpful?
2 Thank Leenos
JPamericano, Director of Sales at Hotel Americano, responded to this review

Believe us, the love is returned! This is a great review and one we have had tremendous joy sharing with our team. It is always rewarding to hear that a guest not only enjoys their time behind closed doors, but takes advantage of our restaurants, public spaces, and our neighborhood. We do apologize for any inconvenience you faced but appreciate... More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 January 2015

This review is only for the rooftop bar at Hotel Americano. I went with my husband to have a drink on a Friday night. The rooftop is open during winter time which I think is great. The service is very good and the view of the empire state at night is amazing. I had a drink call "El Coqui" which... More 

Helpful?
Thank MGonzalez7
JPamericano, Director of Sales at Hotel Americano, responded to this review

"El Coqui," one of our winter favorites. Thank you for coming to enjoy the rooftop during the winter months. We cannot stress how equally magnificent our rooftop is in the winter as the summer. The transformation into a sexy, tranquil lounge during the winter months has been a great addition since last year and we are excited to continue it... More 

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighbourhood life. The contemporary art scene is an integral part of the neighbourhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighbourhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Americano
The Americano
Cuisines: American, French
La Piscine
La Piscine
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Americano

Address: 518 W 27th St, New York City, NY 10001-5506
Region: United States > New York > New York City > Chelsea , Manhattan
Price Range: RM1,040 - RM2,765 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Americano 4.5*
Number of rooms: 56
Reservation Options:
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Hotel Style:
#200 Romantic Hotel in New York City
#208 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Americano staff and other travellers.
2 questions
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New York City, New York
over a year ago
Seattle, Washington
over a year ago

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Questions? Get answers from Hotel Americano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that doesn't face the street, there is a construction going on across from the hotel.”
 of 5 bubbles AlbertoMay, 2 Dec 2016 | Read review
“I don't think there are any and it doesn't matter because they won't gaurantee anything or try to be accommodating.”
 of 5 bubbles wshfultravls, 25 Oct 2016 | Read review
“Lower floors are quieter.”
 of 5 bubbles LHOVancouver, 17 Oct 2016 | Read review
“Go somewhere else.”
  • lint ball on the sheet.
 of 5 bubbles bobo_cat40, 16 Aug 2016 | Read review
“get a room on the courtyard so it's even quieter”
 of 5 bubbles Dawn_ontheroadagain, 14 Aug 2016 | Read review
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